📁 Captain File Manager

✏️ Editing: 1769576334.M324913P2635560.managesvr1.smart-it.co.id,S=22498,W=22777:2,b

Envelope-to: ecommerce@rotiku.co.id
Delivery-date: Wed, 28 Jan 2026 11:58:54 +0700
Date: Wed, 28 Jan 2026 04:58:05 +0000 (UTC)
From: Shopee <info@mail.shopee.co.id>
To: ecommerce@rotiku.co.id
Message-ID: <shopee-id.noti.132.d5spen7hivic7918re80@mail.shopee.co.id>
Subject: Kamu mengajukan naik banding atas permintaan pengembalian barang
 #2601240U1959VUJ dari anggasptr24
MIME-Version: 1.0
Reply-To: info@mail.shopee.co.id
Content-Type: multipart/alternative; boundary="=--130639961_1769576285260_4327658"

--=--130639961_1769576285260_4327658
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><head></head><body><img=20alt=3D""=20src=3D"https://tracking=2Email=
=2Eshopee=2Eco=2Eid/tracking/1/open/vVM4UJXs_ZEZkL1gmCaO0fMxLvPeXvKCJR2wvWS=
ohaOYMw909ClNU7IPPj9B71AWmVr1PMsFIYXSBCpBpLFB1PyYfwyTTerOYm824Aix3zUQq7DEkl=
TBlZe__8l9JQONxTbjRdkfcdcvsvhcodxFBxoEA3gBNtGpIY27NjHSmfv5NR_N61TaSv9qw5XJ1=
tVtBLURuRJRHiBv9dLsWC7pqIdrRleUyBjsjjFEDycK4q5EYaoVdzkYC805SgDNcl7ys5D_WhMH=
JZZKdi9sFZt14T9Ibz_tIxENk8ZuyhCa9Xo2QuqwYURZN4ZxP5mijmdhCrS_IqTHlGxnbxKYiHC=
jkNvW9IpnrLNDl8k4ATJ1YGTpe_L8kqt-Y08eNYBsk7mJNItUsAgimBhR9COvn8gNKFwypdg-Rl=
evNtPzh3wk9KRfVm4S0kELFhhAoC5Qo5pOULnEaGnt6bAhJkrz9EFy0XU5QdLjEoDJocLxsKIGg=
ArGhF-Gy9Qf178Evk6tTCyT3gTYaAeCS8FSjDci2UT7nO5o75s55CBc9nYcoBdb5d4TxJg-frrW=
NAUzB9EL-mLTD_nPEnMGYjdG1Qzrjc7E4YK1EOiTfLDq8mh413C4JrI=3D"=20width=3D"1"=
=20height=3D"1"><div=20id=3D"izvn"=20style=3D"box-sizing:=20border-box;=20w=
idth:=20100%;=20text-align:=20center;=20display:=20flex;=20justify-content:=
=20center;=20font-family:=20sans-serif;"><table=20id=3D"ixaf"=20width=3D"10=
0%"=20style=3D"box-sizing:=20border-box;=20margin:=200=20auto;=20width:=201=
00%;=20max-width:=20600px;=20border-collapse:=20collapse;"><tbody=20id=3D"i=
nui"=20style=3D"box-sizing:=20border-box;"><tr=20id=3D"i9lj"=20style=3D"box=
-sizing:=20border-box;"><td=20id=3D"i9va"=20valign=3D"top"=20align=3D"cente=
r"=20style=3D"box-sizing:=20border-box;=20vertical-align:=20top;=20text-ali=
gn:=20center;"><img=20id=3D"i3w4"=20src=3D"https://cf=2Eshopee=2Esg/file/0c=
d023d64f04491f3dc8076d6932dfdc"=20width=3D"150"=20height=3D"auto"=20style=
=3D"box-sizing:=20border-box;=20color:=20black;=20width:=20150px;=20height:=
=20auto;"/></td></tr></tbody></table></div><div=20id=3D"i2p7"=20style=3D"bo=
x-sizing:=20border-box;=20width:=20100%;=20text-align:=20center;=20display:=
=20flex;=20justify-content:=20center;=20font-family:=20sans-serif;"><table=
=20id=3D"idvi"=20width=3D"100%"=20style=3D"box-sizing:=20border-box;=20marg=
in:=200=20auto;=20width:=20100%;=20max-width:=20600px;=20border-collapse:=
=20collapse;"><tbody=20id=3D"ia35"=20style=3D"box-sizing:=20border-box;"><t=
r=20id=3D"imnz1"=20style=3D"box-sizing:=20border-box;"><td=20data-sp-type=
=3D"sp-content"=20class=3D"sp-content"=20id=3D"irct3"=20width=3D"100%"=20va=
lign=3D"top"=20align=3D"center"=20style=3D"box-sizing:=20border-box;=20vert=
ical-align:=20top;=20text-align:=20center;=20width:=20100%;=20min-height:=
=2024px;"><div=20data-sp-type=3D"sp-text"=20class=3D"sp-text"=20id=3D"i9g2j=
"=20style=3D"box-sizing:=20border-box;=20padding:=2010px;=20text-align:=20l=
eft;=20word-break:=20break-word;=20font-family:=20sans-serif;">=C2=A0Halo=
=20rotiku_co_id,</div><div=20data-sp-type=3D"sp-text"=20class=3D"sp-text"=
=20id=3D"iwkp7"=20style=3D"box-sizing:=20border-box;=20padding:=2010px;=20t=
ext-align:=20left;=20word-break:=20break-word;=20font-family:=20sans-serif;=
">Kamu=20telah=20mengajukan=20naik=20banding=20atas=20permintaan=20pengemba=
lian=20barang=20#<a=20id=3D"iibhsu"=20draggable=3D"true"=20href=3D"shopee=
=2Eco=2Eid/seller-link/portal/sale/return/222929094234994"=20underline=3D""=
=20target=3D"_blank"=20class=3D"link"=20style=3D"box-sizing:=20border-box;"=
>2601240U1959VUJ</a>=20dari=20anggasptr24=2E<div=20id=3D"iedph"=20style=3D"=
box-sizing:=20border-box;"><br=20id=3D"ipi47"=20style=3D"box-sizing:=20bord=
er-box;"/></div><div=20id=3D"ihtja"=20style=3D"box-sizing:=20border-box;">K=
ami=20telah=20menerima=20bukti=20foto=20darimu=2E=20Apabila=20kamu=20memili=
ki=20dokumen=20lain=20yang=20dapat=20mendukung=20klaim,=20mohon=20untuk=20m=
eng-upload=20dokumen=20tersebut=20di=20<font=20id=3D"ikjea"=20color=3D"#ed4=
d2b"=20style=3D"box-sizing:=20border-box;"><a=20id=3D"iubuc"=20draggable=3D=
"true"=20href=3D"shopee=2Eco=2Eid/seller-link/portal/sale/return/2229290942=
34994"=20underline=3D""=20target=3D"_blank"=20class=3D"link"=20style=3D"box=
-sizing:=20border-box;">Dispute=20Resolution=20Center</a></font>=20kami=2E<=
/div><div=20id=3D"imc1i"=20style=3D"box-sizing:=20border-box;"><br=20id=3D"=
ioxx5"=20style=3D"box-sizing:=20border-box;"/></div><div=20id=3D"ikpnk"=20s=
tyle=3D"box-sizing:=20border-box;">Dokumen=20yang=20dibutuhkan:</div><div=
=20id=3D"iz6zh"=20style=3D"box-sizing:=20border-box;"><ul=20id=3D"io3op"=20=
style=3D"box-sizing:=20border-box;"><li=20id=3D"i2x5k"=20style=3D"box-sizin=
g:=20border-box;">Foto=20produk=20yang=20memperlihatkan=20kondisi=20produk=
=20setelah=20produk=20kamu=20terima=20dari=20Pembeli=2E</li><li=20id=3D"i41=
gm"=20style=3D"box-sizing:=20border-box;">Bukti=20usaha=20penyelesaian=20de=
ngan=20Pembeli,=20seperti=20riwayat=20chat=20dan=20lainnya=20(opsional)=2E<=
/li></ul></div><div=20id=3D"igvto"=20style=3D"box-sizing:=20border-box;"><b=
r=20id=3D"ij1hf"=20style=3D"box-sizing:=20border-box;"/></div><div=20id=3D"=
i66ri"=20style=3D"box-sizing:=20border-box;">Keputusan=20kami=20akan=20berd=
asarkan=20pada=20bukti=20yang=20kamu=20berikan=2EUntuk=20informasi=20lebih=
=20lanjut,=20lihat=20Peraturan=20Tim=20Dispute=20kami=20<a=20id=3D"ivg758"=
=20draggable=3D"true"=20href=3D"https://mall=2Eshopee=2Eco=2Eid/help_center=
/answer/2598/?category=3Dreturn&amp;utm_content=3DA8rc271mjsug8x1r9885YPm8r=
3X5uSr6z&amp;utm_medium=3Demail&amp;utm_source=3Dnoti"=20underline=3D""=20t=
arget=3D"_blank"=20class=3D"link"=20style=3D"box-sizing:=20border-box;">di=
=20sini</a>=2E</div><div=20id=3D"ig93m"=20style=3D"box-sizing:=20border-box=
;"><br=20id=3D"ijnzh"=20style=3D"box-sizing:=20border-box;"/></div></div><d=
iv=20data-sp-type=3D"sp-divider"=20class=3D"sp-divider"=20id=3D"iuulj"=20st=
yle=3D"box-sizing:=20border-box;=20padding:=2015px=200;"><div=20id=3D"ick7y=
"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20max-width:=20600p=
x;=20border-top:=201px=20solid=20#e0e0e0;"></div></div><div=20data-sp-type=
=3D"sp-text"=20class=3D"sp-text"=20id=3D"i91ay"=20style=3D"box-sizing:=20bo=
rder-box;=20padding:=2010px;=20text-align:=20left;=20word-break:=20break-wo=
rd;=20font-family:=20sans-serif;">=20=20=20=20=20=20=20=20=20=20=20=20Salam=
,=20<br=20id=3D"iepyy"=20style=3D"box-sizing:=20border-box;"/>=20=20=20=20=
=20=20=20=20=20=20=20=20Tim=20Shopee=20=20=20=20=20=20=20=20=20=20</div><di=
v=20data-sp-type=3D"sp-text"=20class=3D"sp-text"=20id=3D"idpub"=20style=3D"=
box-sizing:=20border-box;=20padding:=2010px;=20text-align:=20left;=20word-b=
reak:=20break-word;=20font-family:=20sans-serif;">Butuh=20bantuan?=20Hubung=
i=20kami=20<font=20id=3D"i5e9f"=20color=3D"#ed4d2b"=20style=3D"box-sizing:=
=20border-box;"><a=20id=3D"i65zo5"=20draggable=3D"true"=20href=3D"https://i=
d=2Eshp=2Eee/open/noti_email?redir=3Dhttps%3A%2F%2Fhelp=2Eshopee=2Eco=2Eid%=
2Fs%2Fcontactusform%3Futm_content%3DA8rc271mjsug8x1r9885YPm8r3X5uSr6z%26utm=
_medium%3Demail%26utm_source%3Dnoti"=20underline=3D""=20class=3D"link"=20st=
yle=3D"box-sizing:=20border-box;">di=20sini=2E</a></font></div></td></tr></=
tbody></table></div><br=20id=3D"i3wl2"=20style=3D"box-sizing:=20border-box;=
"/><br=20id=3D"i8ixl"=20style=3D"box-sizing:=20border-box;"/><div=20id=3D"i=
2p7-2"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20text-align:=
=20center;=20display:=20flex;=20justify-content:=20center;=20font-family:=
=20sans-serif;"><table=20id=3D"idvi-2"=20width=3D"100%"=20style=3D"box-sizi=
ng:=20border-box;=20margin:=200=20auto;=20width:=20100%;=20max-width:=20600=
px;=20border-collapse:=20collapse;"><tbody=20id=3D"ia35-2"=20style=3D"box-s=
izing:=20border-box;"><tr=20id=3D"imnz1-2"=20style=3D"box-sizing:=20border-=
box;"><td=20id=3D"i92l"=20valign=3D"top"=20align=3D"center"=20style=3D"box-=
sizing:=20border-box;=20vertical-align:=20top;=20text-align:=20center;=20fo=
nt-size:=2013px;=20color:=20#747474;">=20=20=20=20=20=20=20=20=20=20Ayo,=20=
Belanja=20di=20Shopee!=20=20=20=20=20=20=20=20</td></tr><tr=20id=3D"imnz1-3=
"=20style=3D"box-sizing:=20border-box;"><td=20id=3D"i92l-2"=20valign=3D"top=
"=20align=3D"center"=20style=3D"box-sizing:=20border-box;=20vertical-align:=
=20top;=20text-align:=20center;"><a=20href=3D"https://play=2Egoogle=2Ecom/s=
tore/apps/details?id=3Dcom=2Eshopee=2Eid&amp;utm_content=3DA8rc271mjsug8x1r=
9885YPm8r3X5uSr6z&amp;utm_medium=3Demail&amp;utm_source=3Dnoti"=20id=3D"i1c=
9f"=20underline=3D""=20style=3D"box-sizing:=20border-box;"><img=20src=3D"ht=
tps://cf=2Eshopee=2Esg/file/cacc3e27277d02501b0989fdcbaf18e9"=20width=3D"13=
0"=20id=3D"i1ddu"=20style=3D"box-sizing:=20border-box;=20width:=20130px;=20=
margin:=205px;"/></a><a=20href=3D"https://apps=2Eapple=2Ecom/id/app/id95984=
1443?utm_content=3DA8rc271mjsug8x1r9885YPm8r3X5uSr6z&amp;utm_medium=3Demail=
&amp;utm_source=3Dnoti"=20id=3D"i6u3i"=20underline=3D""=20style=3D"box-sizi=
ng:=20border-box;"><img=20src=3D"https://cf=2Eshopee=2Esg/file/5b4dcec6c9c6=
0950954b465bafee9cff"=20width=3D"130"=20id=3D"ipyaw"=20style=3D"box-sizing:=
=20border-box;=20width:=20130px;=20margin:=205px;"/></a></td></tr></tbody><=
/table></div><div=20align=3D"center"=20id=3D"iirijp"=20style=3D"box-sizing:=
=20border-box;=20width:=20100%;=20margin-bottom:=2015px;=20display:=20block=
;=20font-family:=20sans-serif;"><div=20id=3D"ii9cus"=20style=3D"box-sizing:=
=20border-box;=20width:=20100%;=20max-width:=20600px;=20height:=201px;=20bo=
rder-top:=201px=20solid=20#e0e0e0;"></div></div><div=20id=3D"i2p7-3"=20styl=
e=3D"box-sizing:=20border-box;=20width:=20100%;=20text-align:=20center;=20d=
isplay:=20flex;=20justify-content:=20center;=20font-family:=20sans-serif;">=
<table=20id=3D"idvi-3"=20width=3D"100%"=20style=3D"box-sizing:=20border-box=
;=20margin:=200=20auto;=20width:=20100%;=20max-width:=20600px;=20border-col=
lapse:=20collapse;"><tbody=20id=3D"ia35-3"=20style=3D"box-sizing:=20border-=
box;"><tr=20id=3D"imnz1-4"=20style=3D"box-sizing:=20border-box;"><td=20id=
=3D"i92l-3"=20valign=3D"top"=20align=3D"center"=20style=3D"box-sizing:=20bo=
rder-box;=20vertical-align:=20top;=20text-align:=20center;"><a=20href=3D"ht=
tps://www=2Efacebook=2Ecom/ShopeeID?utm_content=3DA8rc271mjsug8x1r9885YPm8r=
3X5uSr6z&amp;utm_medium=3Demail&amp;utm_source=3Dnoti"=20id=3D"itmpek"=20un=
derline=3D""=20style=3D"box-sizing:=20border-box;"><img=20src=3D"https://f=
=2Eshopee=2Esg/file/3814109aa6a3721b577919d5c8a36cfe"=20id=3D"i6ygr"=20widt=
h=3D"40"=20height=3D"40"=20style=3D"box-sizing:=20border-box;=20height:=204=
0px;=20width:=2040px;=20margin:=200=2035px;"/></a><a=20href=3D"https://www=
=2Einstagram=2Ecom/shopee_id?utm_content=3DA8rc271mjsug8x1r9885YPm8r3X5uSr6=
z&amp;utm_medium=3Demail&amp;utm_source=3Dnoti"=20id=3D"in67qc"=20underline=
=3D""=20style=3D"box-sizing:=20border-box;"><img=20src=3D"https://f=2Eshope=
e=2Esg/file/3b08ded58cbbb9beb74ec4d5ad4c7d53"=20id=3D"iugwf"=20width=3D"40"=
=20height=3D"40"=20style=3D"box-sizing:=20border-box;=20height:=2040px;=20w=
idth:=2040px;=20margin:=200=2035px;"/></a><a=20href=3D"https://id=2Eshp=2Ee=
e/open/noti_email?redir=3Dhttps%3A%2F%2Fshopee=2Eco=2Eid%2Fyoutube%3Futm_co=
ntent%3DA8rc271mjsug8x1r9885YPm8r3X5uSr6z%26utm_medium%3Demail%26utm_source=
%3Dnoti"=20id=3D"isp4la"=20underline=3D""=20style=3D"box-sizing:=20border-b=
ox;"><img=20src=3D"https://f=2Eshopee=2Esg/file/e7ab71dae1223ca9eb4b9f12035=
3a31e"=20id=3D"iv1le"=20width=3D"40"=20height=3D"40"=20style=3D"box-sizing:=
=20border-box;=20height:=2040px;=20width:=2040px;=20margin:=200=2035px;"/><=
/a></td></tr></tbody></table></div><div=20align=3D"center"=20id=3D"iirijp-2=
"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20margin:=2015px=20=
0;=20display:=20block;"><div=20id=3D"ii9cus-2"=20style=3D"box-sizing:=20bor=
der-box;=20width:=20100%;=20max-width:=20600px;=20height:=201px;=20border-t=
op:=201px=20solid=20#e0e0e0;"></div></div><div=20id=3D"i2p7-4"=20style=3D"b=
ox-sizing:=20border-box;=20width:=20100%;=20text-align:=20center;=20display=
:=20flex;=20justify-content:=20center;=20font-family:=20sans-serif;"><table=
=20id=3D"idvi-4"=20width=3D"100%"=20style=3D"box-sizing:=20border-box;=20ma=
rgin:=200=20auto;=20width:=20100%;=20max-width:=20600px;=20border-collapse:=
=20collapse;"><tbody=20id=3D"ia35-4"=20style=3D"box-sizing:=20border-box;">=
<tr=20id=3D"imnz1-5"=20style=3D"box-sizing:=20border-box;"><td=20id=3D"i92l=
-4"=20valign=3D"top"=20align=3D"center"=20style=3D"box-sizing:=20border-box=
;=20vertical-align:=20top;=20font-family:=20sans-serif;=20font-size:=2011px=
;=20color:=20#747474;=20text-align:=20center;">=20=20=20=20=20=20=20=20=20=
=20=20=20=20=20=20=20=20=20=20=20=20Ini=20adalah=20email=20otomatis=2E=20Mo=
hon=20untuk=20tidak=20membalas=20email=20ini=2E<br=20id=3D"ir0q5"=20style=
=3D"box-sizing:=20border-box;"/>=20=20=20=20=20=20=20=20=20=20=20=20=20=20=
=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20Tambahkan=20info@mail=2E=
shopee=2Eco=2Eid=20pada=20daftar=20kontak=20untuk=20memastikan=20email=20da=
ri=20Shopee=20masuk=20ke=20inbox-mu=2E<br=20id=3D"i1wby"=20style=3D"box-siz=
ing:=20border-box;"/><br=20id=3D"is2cy"=20style=3D"box-sizing:=20border-box=
;"/>=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=20=
=20=20=20=20=20=20=20=20=20=20=20Shopee=20Indonesia,=20Gama=20Tower=208th=
=20Floor,=20Jl=2E=20H=2ER=2E=20Rasuna=20Said=20No=2E2,=20Karet=20Kuningan,=
=20Kecamatan=20Setiabudi,=20Jakarta=20Selatan=2012940<br=20id=3D"iia9f"=20s=
tyle=3D"box-sizing:=20border-box;"/></td></tr></tbody></table></div></body>=
</html>=0D=0A
--=--130639961_1769576285260_4327658--