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✏️ Editing: 1771899647.M28179P2588414.managesvr1.smart-it.co.id,S=17482,W=17864:2,

Envelope-to: ecommerce@rotiku.co.id
Delivery-date: Tue, 24 Feb 2026 09:20:47 +0700
Date: Tue, 24 Feb 2026 10:19:51 +0800 (CST)
From: Lazada Indonesia Partner Support <PartnerID@care.lazada.com>
To: ecommerce@rotiku.co.id
Message-ID: <56a999f6ea6a3362dc6dd87c2a6df7dc.1771899591273.xmail@xspace.com>
References: <xmail>##@@!2500000187909765##@@&
Subject: 2500000187909765 - Lazada
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<div style="clear: both;">
 <span style="font-family: calibri;">Hai Bapak/Ibu Admin Rotiku Sparepart Original,<br><br>Terima kasih telah menghubungi Partner Support Center Lazada Indonesia.<br><br>Terkait permasalahan Bapak/Ibu mengenai klaim, saat ini permasalahan tersebut sedang ditindaklanjuti pada nomor tiket 2500000187753348. Tiket 2500000187909765 akan kami tutup dan ditindaklanjuti pada ticket nomor 2500000187753348. Silakan Bapak/Ibu update pada email tersebut.<br><br>Salam hangat,<br></span>
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 <span style="font-family: calibri;">Partner Support Center Lazada Indonesia</span>
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 <strong>Chat History:</strong>
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:05:41)</span>
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  Hallo kak 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:05:42)</span>
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  Hai Kak, selamat datang di layanan live chat Partner Support Center Lazada Indonesia. Dengan aku Grace yang akan bantu Kakak hari ini, sebelumnya dengan Kakak siapa aku terhubung?
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:05:49)</span>
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  id kasus : 2500000187753348
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:06:01)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898761743_784dd18b5be34c77bc6755ed0ca07e49.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=sSeCCfS2RXCGN5YQuJxDFal2y7U%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:06:17)</span>
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  klaim saya yang ini sudah selesai kak, kurir sudah melakukan tf ke rek perusahaan kami 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:06:35)</span>
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  ini ada kesalahan saja, dan kami ingin kasus tersebut di close 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:07:17)</span>
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  Baik Kakak, aku memahami kendala Kakak mengenai klaim. Bisa dibantu bukti bahwa kurir sudah transfer kak ?
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:07:58)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898876765_3ef261e0fe6243869fa12aa8e8e778de.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=eJhof3QTbwQ7PnNa7yoA2KK%2BCek%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:27)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898904640_b547f20259a4462c9f3ad80e224ba85f.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=4PjOuFgGvP7N351lIgn2UGfFe2Q%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:29)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898904680_8e4cbb1ae3f542408a825fa5b48d41ba.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=viZ1YHuFONdRcQcnNc7%2BA346oVA%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:29)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898904689_91cc38c5460c4eb6817df86d1839154b.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=aTZvrNFg6gPaTX6Y8hvyJ4E0H3U%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:30)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898904694_bb064085b363412ba41af3ee457a3922.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=eqwCj0mlduD3or8SqVImHgd0s%2BQ%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:30)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898906820_f07540f08fe94b26bc12d537a57de694.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=rXVvzRvdujSF04k5C0hCNFjs8t0%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:30)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898904693_cc4640e04dd3447786db2ee392a34659.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=xTtkHqp8zAY8tbck1pQTRGiMF3o%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:31)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898906818_2102d266e0a04d29bce18d15e6964340.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=4lKlkh2gNWaLME37mHVyoHZsqg8%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:31)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898906819_39a73aa930324458be8e404caa4922e2.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=8EDb3odYEXjwVxPpNkkdCUYbDgk%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:31)</span>
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  <img src="https://aidc-alime-customer-upload-lzd.oss-accelerate.aliyuncs.com/customer-upload/1771898904643_810a2c4e66214609a941939af541ce5b.png?Expires=1771903191&amp;OSSAccessKeyId=LTAI5tKqmVooDkV1mZaWxDy9&amp;Signature=dHUzmNWpcDGL6yjRgPCGCYsENj4%3D">
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:45)</span>
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  disini kurir menjelaskan paket sudah di terima csutomer 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:49)</span>
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  dan sudah di bayarkan 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:08:58)</span>
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  namun terklik retur makanya di retur barang kosong kak 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:09:01)</span>
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  dan uang sudah kami terima 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:10:09)</span>
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  Baik Kak
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:10:20)</span>
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  Mohon ditunggu akan dikonfirmasi ke tim ya Kak 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:11:14)</span>
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  Baik kak 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:11:17)</span>
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  mohon di bantu ya kak 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:14:59)</span>
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  Terima kasih sudah menunggu ya Kak
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:15:19)</span>
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  Untuk permintaan kakak sudah disampaikan dan akan segera dikonfirmasi dahulu kak
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:15:22)</span>
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  Sebagai tambahan informasi Kakak dapat klik link Seller Center berikut https://sellercenter.lazada.co.id/helpcenter/s/faq/knowledge?categoryId=1000028652&amp;m_station=faq&amp;questionId=1000149027
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Grace</span><span style="color:gray">(2026-02-24 10:15:23)</span>
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  Ada hal lain yang dapat aku bantu Kak? 
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:17:35)</span>
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  bagaimana kak ??
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  <span style="color:#ff5300;font-size:10px;font-weight:bold">Rotiku Sparepart Original</span><span style="color:gray">(2026-02-24 10:17:41)</span>
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  oke baik kak 
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<p></p>
<p style="display: none;">Thank you for your consultation. Your current Service No. is:#CaseNo:2500000187909765#</p>
<p style="display:none"><img width="1px" height="1px" src="https://global-alimelog.alimebot.com/tracker.gif?biz=alimeGlobal-email&amp;emailId=56a999f6ea6a3362dc6dd87c2a6df7dc"></p>
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