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Envelope-to: purchasing@rotiku.co.id
Delivery-date: Thu, 08 Jan 2026 16:45:31 +0700
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References: <CAPGpWpY_aw2F+R347Usq6BKjdB3qeTSB3--tccCMbDtUsWkd9Q@mail.gmail.com>
In-Reply-To: <CAPGpWpY_aw2F+R347Usq6BKjdB3qeTSB3--tccCMbDtUsWkd9Q@mail.gmail.com>
From: Support Smart IT <support@smart-it.co.id>
Date: Thu, 8 Jan 2026 16:44:33 +0700
Message-ID: <CAHVeFQ-Sa+8N-ueWdNwJCaregcdiVxN4N1mer1=jojOyHGZTOg@mail.gmail.com>
Subject: Re: webmail problem
To: ivan fadilah <ivanfadil0411@gmail.com>
Cc: William Ali <ali.william@gmail.com>, ROTI - PURCHASING <purchasing@rotiku.co.id>, 
	rudi.susanto@rotiku.co.id
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Selamat Sore, Pak.

Sudah kami unblock. Penyebabnya dikarenakan adanya kegagalan imap login
(email) Pak.

Bisa dipastikan juga perangkat mobile yang terkoneksi juga di internet Pak.

PT SMARTIT MANTAP DIGITAL INDONESIA
*A certified Google Ads partner agency.
<https://www.google.com/partners/agency?id=3D1770462200>*
Intiland Tower 10th Floor Suite 2E
Jalan Panglima Sudirman 101-103
Surabaya, Indonesia 60281

[image: Partner badge image]
<https://www.google.com/partners/agency?id=3D1770462200>

CORPORATE EMAIL DISCLAIMER:
This message and its attachments contain confidential information and may
also contain legally privileged information. This message is intended
solely for the named addressee. If you are not the addressee indicated in
this message (or authorized to receive for the addressee), you may not copy
or deliver any part of this message or its attachments to anyone or use any
part of this message or its attachments. Rather, you should permanently
delete this message and its attachments (and all copies) from your system
and kindly notify the sender by reply e-mail. Any content of this message
and its attachments that does not relate to the official business of SMART
IT or its subsidiaries must be taken not to have been sent or endorsed by
any of them.

On Thu, Jan 8, 2026, 4:09=E2=80=AFPM ivan fadilah <ivanfadil0411@gmail.com>=
 wrote:

> Dear Tim Support
>
> Webmail problem karena tidak bisa diakses.  IP address, terlampir
>
> Mohon bantuannya agar dpt segera diperbaiki/ ditangani.
> Harap diinfokan pula, apakah penyebab dr problem tsb ?
>
> Demikian yg dapat saya sampaikan. Terima kasih atas bantuannya.
>
> Best Regards
> IVAN
> PT. Rajawali Otomotif Tirta Internasional
>

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<div dir=3D"auto"><div>Selamat Sore, Pak.</div><div dir=3D"auto"><br></div>=
<div dir=3D"auto">Sudah kami unblock. Penyebabnya dikarenakan adanya kegaga=
lan imap login (email) Pak.</div><div dir=3D"auto"><br></div><div dir=3D"au=
to">Bisa dipastikan juga perangkat mobile yang terkoneksi juga di internet =
Pak.</div><div><br></div><div data-smartmail=3D"gmail_signature"><div dir=
=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div dir=3D"ltr=
"><div style=3D"margin:0in 0in 0.0001pt"><div><br></div><div>PT SMARTIT MAN=
TAP DIGITAL INDONESIA<br><b><a href=3D"https://www.google.com/partners/agen=
cy?id=3D1770462200" target=3D"_blank">A certified Google Ads partner agency=
.</a></b><br>Intiland Tower 10th Floor Suite 2E</div><div>Jalan Panglima Su=
dirman 101-103</div><div>Surabaya, Indonesia 60281<br><div><br></div><div><=
a href=3D"https://www.google.com/partners/agency?id=3D1770462200" target=3D=
"_blank"><img src=3D"https://www.gstatic.com/partners/badge/images/2021/Par=
tnerBadge.png" alt=3D"Partner badge image" width=3D"96" height=3D"91"></a><=
/div></div><div><br></div><div><div style=3D"margin:0in 0in 0.0001pt;font-s=
ize:12pt;font-family:&quot;Times New Roman&quot;,serif"><span style=3D"font=
-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">CORPORATE E=
MAIL DISCLAIMER:</span></div><div style=3D"margin:0in 0in 0.0001pt;font-siz=
e:12pt;font-family:&quot;Times New Roman&quot;,serif"><span style=3D"font-s=
ize:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">This message =
and its attachments contain confidential information and may also contain l=
egally privileged information. This message is intended solely for the name=
d addressee. If you are not the addressee indicated in this message (or aut=
horized to receive for the addressee), you may not copy or deliver any part=
 of this message or its attachments to anyone or use any part of this messa=
ge or its attachments. Rather, you should permanently delete this message a=
nd its attachments (and all copies) from your system and kindly notify the =
sender by reply e-mail. Any content of this message and its attachments tha=
t does not relate to the official business of SMART IT or its subsidiaries =
must be taken not to have been sent or endorsed by any of them.</span></div=
></div></div></div></div></div></div></div></div></div><br><div class=3D"gm=
ail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On T=
hu, Jan 8, 2026, 4:09=E2=80=AFPM ivan fadilah &lt;<a href=3D"mailto:ivanfad=
il0411@gmail.com">ivanfadil0411@gmail.com</a>&gt; wrote:<br></div><blockquo=
te class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc so=
lid;padding-left:1ex"><div dir=3D"ltr"><span style=3D"font-family:verdana,s=
ans-serif">Dear Tim=C2=A0Support</span><br style=3D"font-family:verdana,san=
s-serif"><br style=3D"font-family:verdana,sans-serif"><span style=3D"font-f=
amily:verdana,sans-serif">Webmail problem karena tidak bisa diakses.=C2=A0 =
IP address, terlampir</span><br style=3D"font-family:verdana,sans-serif"><b=
r style=3D"font-family:verdana,sans-serif"><span style=3D"font-family:verda=
na,sans-serif">Mohon bantuannya agar dpt segera diperbaiki/ ditangani.</spa=
n><br style=3D"font-family:verdana,sans-serif"><span style=3D"font-family:v=
erdana,sans-serif">Harap diinfokan pula, apakah penyebab dr problem tsb ?=
=C2=A0</span><br style=3D"font-family:verdana,sans-serif"><br style=3D"font=
-family:verdana,sans-serif"><span style=3D"font-family:verdana,sans-serif">=
Demikian yg dapat saya sampaikan. Terima kasih atas bantuannya.</span><br s=
tyle=3D"font-family:verdana,sans-serif"><br style=3D"font-family:verdana,sa=
ns-serif"><span style=3D"font-family:verdana,sans-serif">Best Regards</span=
><br style=3D"font-family:verdana,sans-serif"><span style=3D"font-family:ve=
rdana,sans-serif">IVAN</span><br style=3D"font-family:verdana,sans-serif"><=
span style=3D"font-family:verdana,sans-serif">PT. Rajawali Otomotif Tirta I=
nternasional</span><br></div>
</blockquote></div>

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