📁 Captain File Manager

✏️ Editing: 1768285092.M174407P1163100.managesvr1.smart-it.co.id,S=45535,W=46556:2,Sb

Envelope-to: purchasing@rotiku.co.id
Delivery-date: Tue, 13 Jan 2026 13:18:12 +0700
From: Andhika Wira Pratama <andhika.wira@dso.astra.co.id>
To: "purchasing@rotiku.co.id" <purchasing@rotiku.co.id>
CC: Burhanudin <burhanudin@dso.astra.co.id>, ivan fadilah
	<ivanfadil0411@gmail.com>, William Ali <ali.william@gmail.com>, Jimmie
 Harison <jimmie.harison@dso.astra.co.id>, "rudi.susanto@rotiku.co.id"
	<rudi.susanto@rotiku.co.id>
Subject: Claim D001 PT. ROTI (Banding PND001-0262/25)
Thread-Topic: Claim D001 PT. ROTI (Banding PND001-0262/25)
Thread-Index: AQHchFRFRnV0ltCn90y0Hbzggg1k7w==
Date: Tue, 13 Jan 2026 06:17:18 +0000
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 Content preview: Dear Pak Ivan, Sudah saya proses, berikut no. Slip BA nya:
 PND001-0008/26 Best Regards, 
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Dear Pak Ivan,

Sudah saya proses, berikut no. Slip BA nya: PND001-0008/26

Best Regards,

Andhika Wira Pratama
PIC CLAIM HEAD OFFICE
PT. ASTRA INTERNATIONAL DAIHATSU
JL. Selayar Blok D8, Kawasan Industri MM2100
Cibitung, Bekasi 17530
[A red and blue text on a black background AI-generated content may be inc=
orrect.]
From: purchasing@rotiku.co.id <purchasing@rotiku.co.id>
Sent: Tuesday, 13 January 2026 12:02
To: Andhika Wira Pratama <andhika.wira@dso.astra.co.id>
Cc: Burhanudin <burhanudin@dso.astra.co.id>; ivan fadilah <ivanfadil0411@gm=
ail.com>; William Ali <ali.william@gmail.com>; Jimmie Harison <jimmie.haris=
on@dso.astra.co.id>; rudi.susanto@rotiku.co.id
Subject: Re: Claim D001 PT. ROTI

This message was sent from outside of the organization. Please do not click=
 hyperlinks or open attachments unless you recognize the source of this ema=
il and know the content is safe.

Dear Pak Dhika
cc. Pak Burhan

Hal: Pengajuan Banding

Berkenan dengan case ini, saat hal ini terjadi (pd tgl 24 Des 2025),
saya langsung memberikan informasi via email dan WA pada hari yg
bersamaan.

Case ini sudah sangat clear terdeteksi (di awal) oleh tim WH kami,
dimana pada pesan WA sy kirimkan juga video-nya kepada Pak Burhan.

Untuk itu kami mengajukan Banding, dengan harapan bisa dievalusi
kembali.

Demikian yang dapat saya sampaikan. Terima kasih atas segenap perhatian
& kerjasamanya

Best regards

IVAN
PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
Mobile : 0813-1124-1034
email : purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>

On 2026-01-13 10:15, Andhika Wira Pratama wrote:
> Dear Kang Burhan,
>
> Untuk claim ini di reject oleh ADM dengan reason berikut:
>
> Hai Sahabat,
>
> Berdasarkan hasil investigasi:
>
> 1) Stok di SAP tercatat 196, sedangkan stok fisik 191.
>
> 2) Part dipacking menggunakan DPM-DS10 dengan qty 5 pcs/dus.
>
> 3) Tidak ditemukan koreksi baik melalui RF maupun input manual via
> SAP, sehingga kemungkinan kurang sangat kecil.
>
> Oleh karena itu mohon maaf claim ini kami reject.
>
> Terima Kasih
>
> Best Regards
>
> _ _
>
> Andhika Wira Pratama
>
> _PIC CLAIM HEAD OFFICE_
>
> PT. ASTRA INTERNATIONAL DAIHATSU
>
> JL. Selayar Blok D8, Kawasan Industri MM2100
>
> Cibitung, Bekasi 17530
>
> From: Andhika Wira Pratama
> Sent: Tuesday, 06 January 2026 10:44
> To: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.co=
.id>>; 'ivan fadilah'
> <ivanfadil0411@gmail.com<mailto:ivanfadil0411@gmail.com>>
> Cc: 'William Ali' <ali.william@gmail.com<mailto:ali.william@gmail.com>>; =
Jimmie Harison
> <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.astra.co.id>>; =
'ROTI - PURCHASING'
> <purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>>; 'rudi.susanto@=
rotiku.co.id'
> <rudi.susanto@rotiku.co.id<mailto:rudi.susanto@rotiku.co.id>>
> Subject: Claim D001 PT. ROTI
>
> Dear Kang Burhan,
>
> Claim berikut ini sudah di judgement investigasi oleh ADM, silahkan
> kirimkan part dan dokumennya ke gudang HO.
>
> Best Regards,
>
> _ _
>
> Andhika Wira Pratama
>
> _PIC CLAIM HEAD OFFICE_
>
> PT. ASTRA INTERNATIONAL DAIHATSU
>
> JL. Selayar Blok D8, Kawasan Industri MM2100
>
> Cibitung, Bekasi 17530
>
> From: Andhika Wira Pratama
> Sent: Monday, 29 December 2025 09:26
> To: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.co=
.id>>; ivan fadilah
> <ivanfadil0411@gmail.com<mailto:ivanfadil0411@gmail.com>>
> Cc: William Ali <ali.william@gmail.com<mailto:ali.william@gmail.com>>; Ji=
mmie Harison
> <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.astra.co.id>>; =
ROTI - PURCHASING
> <purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>>; rudi.susanto@r=
otiku.co.id<mailto:rudi.susanto@rotiku.co.id>
> Subject: Claim D001 PT. ROTI
>
> Dear Kang Burhan,
>
> Sudah saya proses, berikut No Slip BA nya: PND001-0262/25
>
> Best Regards,
>
> _ _
>
> Andhika Wira Pratama
>
> _PIC CLAIM HEAD OFFICE_
>
> PT. ASTRA INTERNATIONAL DAIHATSU
>
> JL. Selayar Blok D8, Kawasan Industri MM2100
>
> Cibitung, Bekasi 17530
>
> From: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.=
co.id>>
> Sent: Friday, 26 December 2025 16:48
> To: ivan fadilah <ivanfadil0411@gmail.com<mailto:ivanfadil0411@gmail.com>=
>; Andhika Wira Pratama
> <andhika.wira@dso.astra.co.id<mailto:andhika.wira@dso.astra.co.id>>
> Cc: William Ali <ali.william@gmail.com<mailto:ali.william@gmail.com>>; Ji=
mmie Harison
> <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.astra.co.id>>; =
ROTI - PURCHASING
> <purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>>; rudi.susanto@r=
otiku.co.id<mailto:rudi.susanto@rotiku.co.id>
> Subject: Bls: RETUR : BA25-00062R
>
> Dear bang dhika,
>
> maaf berikut revisinya
>
> untuk nomer faktur dan tanggal
>
> _"SALAM SAHABAT"_
>
> Terimakasih untuk perhatian dan kerjasamanya
> Best Regards
>
> B U R H A N
> PartSales DKI
> email : burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.co.id>
>
> _"melayani sepenuh hati, memberi yang terbaik"_
>
> -------------------------
>
> Dari: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.=
co.id>>
> Dikirim: Jumat, 26 Desember 2025 16.41
> Kepada: ivan fadilah <ivanfadil0411@gmail.com<mailto:ivanfadil0411@gmail.=
com>>; Andhika Wira Pratama
> <andhika.wira@dso.astra.co.id<mailto:andhika.wira@dso.astra.co.id>>
> Cc: William Ali <ali.william@gmail.com<mailto:ali.william@gmail.com>>; Ji=
mmie Harison
> <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.astra.co.id>>; =
ROTI - PURCHASING
> <purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>>; rudi.susanto@r=
otiku.co.id<mailto:rudi.susanto@rotiku.co.id>
> <rudi.susanto@rotiku.co.id<mailto:rudi.susanto@rotiku.co.id>>
> Subjek: Bls: RETUR : BA25-00062R
>
> Dear bagn dika,
>
> mohon proses pengajuan clai dealer ROTI
>
> _"SALAM SAHABAT"_
>
> Terimakasih untuk perhatian dan kerjasamanya
> Best Regards
>
> B U R H A N
> PartSales DKI
> email : burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.co.id>
>
> _"melayani sepenuh hati, memberi yang terbaik"_
>
> -------------------------
>
> Dari: ivan fadilah <ivanfadil0411@gmail.com<mailto:ivanfadil0411@gmail.co=
m>>
> Dikirim: Rabu, 24 Desember 2025 14.17
> Kepada: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astr=
a.co.id>>
> Cc: William Ali <ali.william@gmail.com<mailto:ali.william@gmail.com>>; Ji=
mmie Harison
> <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.astra.co.id>>; =
ROTI - PURCHASING
> <purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>>; rudi.susanto@r=
otiku.co.id<mailto:rudi.susanto@rotiku.co.id>
> <rudi.susanto@rotiku.co.id<mailto:rudi.susanto@rotiku.co.id>>
> Subjek: RETUR : BA25-00062R
>
> This message was sent from outside of the organization. Please do not
> click hyperlinks or open attachments unless you recognize the source
> of this email and know the content is safe.
>
> Dear Pak Burhan,
>
> Berikut kami lampirkan BA25-00062R, mohon dapat segera diretur. BA,
> Terlampir
>
> NB : Faktur tidak dilampirkan krn belum diterima, dmn barang baru
> dikirim hari ini tgl 24/12/25 tetapi fisiknya kurang 1 pcs
>
> Demikian pengajuan retur ini kami informasikan, agar dapat
> ditindaklanjuti.
> Terima kasih atas bantuannya.
>
> Best Regards
>
> IVAN
> PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
> Mobile : 0813-1124-1034
> email : purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id>
>
> PT Astra International Tbk
> Semangat Astra Terpadu Untuk Indonesia
> www.astra.co.id<http://www.astra.co.id> [1]
>
> The information transmitted is intended only for the person or the
> entity to which it is addressed and may contain confidential and/or
> privileged material. If you have received it by mistake please notify
> the sender by return e-mail and delete this message including any of
> its attachments from your system. Any use, review, reliance or
> dissemination of this message in whole or in part is strictly
> prohibited. Please note that e-mails are susceptible to change. The
> views expressed herein do not necessarily represent those of PT Astra
> International Tbk and should not be construed as the views, offers or
> acceptances of PT Astra International Tbk.
>
> Links:
> ------
> [1] https://www.astra.co.id<https://www.astra.co.id>

PT Astra International Tbk
Semangat Astra Terpadu Untuk Indonesia
www.astra.co.id<https://www.astra.co.id/>

The information transmitted is intended only for the person or the entity t=
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Dear Pak =
Ivan,<o:p></o:p>
<o:p>&nbs=
p;</o:p>
Sudah say=
a proses, berikut no. Slip BA nya: PND001-0008/26<o:p></o:p>
<div>
<o:p>&nbsp;</o:p></s=
pan>
Best Regards,<o:p></=
o:p>
<o:p>&nbsp;</o:p>
Andhika Wira Pr=
atama<o:p></o:p>
=
PIC CLAIM HEAD OFFICE<o:p></o:p>
PT. ASTRA INTERNATIONAL DAIHATSU<o:p></o:p>
JL. Selayar Blok D8, Kawasan Industri MM2100<o:p></o:p></span=
>
Cibitung, Bekasi 17530<o:p></o:p>
<img width=3D"163" height=3D"37" style=3D"width:1.69=
79in;height:.3854in" id=3D"Picture_x0020_1" src=3D"cid:image001.png@01DC848=
E.F09EBE70" alt=3D"A red and blue text on a black background=0A=0AAI-genera=
ted content may be incorrect."><o:p></o:p>
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<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm">
From: =
purchasing@rotiku.co.id &lt;purchasing@rotiku.co.id&gt;
 
Sent: Tuesday, 13 January 2026 12:02 
To: Andhika Wira Pratama &lt;andhika.wira@dso.astra.co.id&gt; 
Cc: Burhanudin &lt;burhanudin@dso.astra.co.id&gt;; ivan fadilah &lt;=
ivanfadil0411@gmail.com&gt;; William Ali &lt;ali.william@gmail.com&gt;; Jim=
mie Harison &lt;jimmie.harison@dso.astra.co.id&gt;; rudi.susanto@rotiku.co.=
id 
Subject: Re: Claim D001 PT. ROTI<o:p></o:p>
</div>
</div>
<o:p>&nbsp;</o:p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" align=3D"left" width=3D"100%" style=3D"width:100.0%">
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<td width=3D"100%" style=3D"width:100.0%;background:#FFF8E5;padding:5.0pt 4=
.0pt 5.0pt 12.0pt">
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<p class=3D"MsoNormal" style=3D"mso-element:frame;mso-element-frame-hspace:=
2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-el=
ement-anchor-horizontal:column;mso-height-rule:exactly">
This message was sent from ou=
tside of the organization. Please do not click hyperlinks or open attachmen=
ts unless you recognize the source of this email and know the content is sa=
fe.<o:p></o:p>
</div>
</td>
</tr>
</tbody>
</table>
<o:p>&nbsp;</o:p>
<div>
Dear Pak Dhika 
cc. Pak Burhan 
 
Hal: Pengajuan Banding 
 
 
Berkenan dengan case ini, saat hal ini terjadi (pd tgl 24 Des 2025), 
saya langsung memberikan informasi via email dan WA pada hari yg 
bersamaan. 
 
Case ini sudah sangat clear terdeteksi (di awal) oleh tim WH kami, 
dimana pada pesan WA sy kirimkan juga video-nya kepada Pak Burhan. 
 
Untuk itu kami mengajukan Banding, dengan harapan bisa dievalusi 
kembali. 
 
Demikian yang dapat saya sampaikan. Terima kasih atas segenap perhatian <br=
>
&amp; kerjasamanya 
 
Best regards 
 
IVAN 
PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL 
Mobile : 0813-1124-1034 
email : <a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id<=
/a> 
 
 
On 2026-01-13 10:15, Andhika Wira Pratama wrote: 
&gt; Dear Kang Burhan, 
&gt; 
&gt; Untuk claim ini di reject oleh ADM dengan reason berikut: 
&gt; 
&gt; Hai Sahabat, 
&gt; 
&gt; Berdasarkan hasil investigasi: 
&gt; 
&gt; 1) Stok di SAP tercatat 196, sedangkan stok fisik 191. 
&gt; 
&gt; 2) Part dipacking menggunakan DPM-DS10 dengan qty 5 pcs/dus. 
&gt; 
&gt; 3) Tidak ditemukan koreksi baik melalui RF maupun input manual via 
&gt; SAP, sehingga kemungkinan kurang sangat kecil. 
&gt; 
&gt; Oleh karena itu mohon maaf claim ini kami reject. 
&gt; 
&gt; Terima Kasih 
&gt; 
&gt; Best Regards 
&gt; 
&gt; _ _ 
&gt; 
&gt; Andhika Wira Pratama 
&gt; 
&gt; _PIC CLAIM HEAD OFFICE_ 
&gt; 
&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt; 
&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt; 
&gt; Cibitung, Bekasi 17530 
&gt; 
&gt; From: Andhika Wira Pratama 
&gt; Sent: Tuesday, 06 January 2026 10:44 
&gt; To: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id">burha=
nudin@dso.astra.co.id</a>&gt;; 'ivan fadilah' 
&gt; &lt;<a href=3D"mailto:ivanfadil0411@gmail.com">ivanfadil0411@gmail.com=
</a>&gt; 
&gt; Cc: 'William Ali' &lt;<a href=3D"mailto:ali.william@gmail.com">ali.wil=
liam@gmail.com</a>&gt;; Jimmie Harison 
&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@d=
so.astra.co.id</a>&gt;; 'ROTI - PURCHASING' 
&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id=
</a>&gt;; 'rudi.susanto@rotiku.co.id' 
&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.c=
o.id</a>&gt; 
&gt; Subject: Claim D001 PT. ROTI 
&gt; 
&gt; Dear Kang Burhan, 
&gt; 
&gt; Claim berikut ini sudah di judgement investigasi oleh ADM, silahkan<br=
>
&gt; kirimkan part dan dokumennya ke gudang HO. 
&gt; 
&gt; Best Regards, 
&gt; 
&gt; _ _ 
&gt; 
&gt; Andhika Wira Pratama 
&gt; 
&gt; _PIC CLAIM HEAD OFFICE_ 
&gt; 
&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt; 
&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt; 
&gt; Cibitung, Bekasi 17530 
&gt; 
&gt; From: Andhika Wira Pratama 
&gt; Sent: Monday, 29 December 2025 09:26 
&gt; To: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id">burha=
nudin@dso.astra.co.id</a>&gt;; ivan fadilah 
&gt; &lt;<a href=3D"mailto:ivanfadil0411@gmail.com">ivanfadil0411@gmail.com=
</a>&gt; 
&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com">ali.willi=
am@gmail.com</a>&gt;; Jimmie Harison 
&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@d=
so.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id=
</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.co.id">
rudi.susanto@rotiku.co.id</a> 
&gt; Subject: Claim D001 PT. ROTI 
&gt; 
&gt; Dear Kang Burhan, 
&gt; 
&gt; Sudah saya proses, berikut No Slip BA nya: PND001-0262/25 
&gt; 
&gt; Best Regards, 
&gt; 
&gt; _ _ 
&gt; 
&gt; Andhika Wira Pratama 
&gt; 
&gt; _PIC CLAIM HEAD OFFICE_ 
&gt; 
&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt; 
&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt; 
&gt; Cibitung, Bekasi 17530 
&gt; 
&gt; From: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id">bur=
hanudin@dso.astra.co.id</a>&gt; 
&gt; Sent: Friday, 26 December 2025 16:48 
&gt; To: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.com">ivanfa=
dil0411@gmail.com</a>&gt;; Andhika Wira Pratama 
&gt; &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id">andhika.wira@dso.a=
stra.co.id</a>&gt; 
&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com">ali.willi=
am@gmail.com</a>&gt;; Jimmie Harison 
&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@d=
so.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id=
</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.co.id">
rudi.susanto@rotiku.co.id</a> 
&gt; Subject: Bls: RETUR : BA25-00062R 
&gt; 
&gt; Dear bang dhika, 
&gt; 
&gt; maaf berikut revisinya 
&gt; 
&gt; untuk nomer faktur dan tanggal 
&gt; 
&gt; _&quot;SALAM SAHABAT&quot;_ 
&gt; 
&gt; Terimakasih untuk perhatian dan kerjasamanya 
&gt; Best Regards 
&gt; 
&gt; B U R H A N 
&gt; PartSales DKI 
&gt; email : <a href=3D"mailto:burhanudin@dso.astra.co.id">burhanudin@dso.a=
stra.co.id</a> 
&gt; 
&gt; _&quot;melayani sepenuh hati, memberi yang terbaik&quot;_ 
&gt; 
&gt; ------------------------- 
&gt; 
&gt; Dari: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id">bur=
hanudin@dso.astra.co.id</a>&gt; 
&gt; Dikirim: Jumat, 26 Desember 2025 16.41 
&gt; Kepada: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.com">iv=
anfadil0411@gmail.com</a>&gt;; Andhika Wira Pratama 
&gt; &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id">andhika.wira@dso.a=
stra.co.id</a>&gt; 
&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com">ali.willi=
am@gmail.com</a>&gt;; Jimmie Harison 
&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@d=
so.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id=
</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.co.id">
rudi.susanto@rotiku.co.id</a> 
&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.c=
o.id</a>&gt; 
&gt; Subjek: Bls: RETUR : BA25-00062R 
&gt; 
&gt; Dear bagn dika, 
&gt; 
&gt; mohon proses pengajuan clai dealer ROTI 
&gt; 
&gt; _&quot;SALAM SAHABAT&quot;_ 
&gt; 
&gt; Terimakasih untuk perhatian dan kerjasamanya 
&gt; Best Regards 
&gt; 
&gt; B U R H A N 
&gt; PartSales DKI 
&gt; email : <a href=3D"mailto:burhanudin@dso.astra.co.id">burhanudin@dso.a=
stra.co.id</a> 
&gt; 
&gt; _&quot;melayani sepenuh hati, memberi yang terbaik&quot;_ 
&gt; 
&gt; ------------------------- 
&gt; 
&gt; Dari: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.com">ivan=
fadil0411@gmail.com</a>&gt; 
&gt; Dikirim: Rabu, 24 Desember 2025 14.17 
&gt; Kepada: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id">b=
urhanudin@dso.astra.co.id</a>&gt; 
&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com">ali.willi=
am@gmail.com</a>&gt;; Jimmie Harison 
&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@d=
so.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id=
</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.co.id">
rudi.susanto@rotiku.co.id</a> 
&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.c=
o.id</a>&gt; 
&gt; Subjek: RETUR : BA25-00062R 
&gt; 
&gt; This message was sent from outside of the organization. Please do not<=
br>
&gt; click hyperlinks or open attachments unless you recognize the source<b=
r>
&gt; of this email and know the content is safe. 
&gt; 
&gt; Dear Pak Burhan, 
&gt; 
&gt; Berikut kami lampirkan BA25-00062R, mohon dapat segera diretur. BA,<br=
>
&gt; Terlampir 
&gt; 
&gt; NB : Faktur tidak dilampirkan krn belum diterima, dmn barang baru 
&gt; dikirim hari ini tgl 24/12/25 tetapi fisiknya kurang 1 pcs 
&gt; 
&gt; Demikian pengajuan retur ini kami informasikan, agar dapat 
&gt; ditindaklanjuti. 
&gt; Terima kasih atas bantuannya. 
&gt; 
&gt; Best Regards 
&gt; 
&gt; IVAN 
&gt; PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL 
&gt; Mobile : 0813-1124-1034 
&gt; email : <a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.c=
o.id</a> 
&gt; 
&gt; PT Astra International Tbk 
&gt; Semangat Astra Terpadu Untuk Indonesia 
&gt; <a href=3D"http://www.astra.co.id">
www.astra.co.id</a> [1] 
&gt; 
&gt; The information transmitted is intended only for the person or the 
&gt; entity to which it is addressed and may contain confidential and/or<br=
>
&gt; privileged material. If you have received it by mistake please notify<=
br>
&gt; the sender by return e-mail and delete this message including any of<b=
r>
&gt; its attachments from your system. Any use, review, reliance or 
&gt; dissemination of this message in whole or in part is strictly 
&gt; prohibited. Please note that e-mails are susceptible to change. The<br=
>
&gt; views expressed herein do not necessarily represent those of PT Astra<=
br>
&gt; International Tbk and should not be construed as the views, offers or<=
br>
&gt; acceptances of PT Astra International Tbk. 
&gt; 
&gt; Links: 
&gt; ------ 
&gt; [1] <a href=3D"https://www.astra.co.id">
https://www.astra.co.id</a><o:p></o:p>
</div>
</div>
PT Astra International Tbk 
Semangat Astra Terpadu Untuk Indonesia 
<a href=3D"https://www.astra.co.id/">www.astra.co.id</a>
The information transmitted is intended=
 only for the person or the entity to which it is addressed and may contain=
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e please notify the sender by return
 e-mail and delete this message including any of its attachments from your =
system. Any use, review, reliance or dissemination of this message in whole=
 or in part is strictly prohibited. Please note that e-mails are susceptibl=
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 herein do not necessarily represent those of PT Astra International Tbk an=
d should not be construed as the views, offers or acceptances of PT Astra I=
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