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Delivery-date: Tue, 13 Jan 2026 16:23:53 +0700
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 <794babe54aaecfe7bd1917bcc8fbf791@rotiku.co.id> <CALSusEvFMOnWe7gXaP1SZ24+kVH+3L0v9GSg2+JchPZNDutA9g@mail.gmail.com>
 <45f7f17adf9e10fbaab354c1b3b3cc02@rotiku.co.id>
In-Reply-To: <45f7f17adf9e10fbaab354c1b3b3cc02@rotiku.co.id>
From: William Ali <ali.william@gmail.com>
Date: Tue, 13 Jan 2026 16:22:51 +0700
Message-ID: <CALSusEsgDODD2cyqf6DPr6S9tW9vwNaHR3vjFJ=Cy+U613MoMQ@mail.gmail.com>
Subject: Re: Claim D001 PT. ROTI
To: purchasing@rotiku.co.id
Cc: "Jimmie.Harison" <Jimmie.Harison@dso.astra.co.id>, 
	Andhika Wira Pratama <andhika.wira@dso.astra.co.id>, Burhanudin <burhanudin@dso.astra.co.id>, 
	ivan fadilah <ivanfadil0411@gmail.com>, rudi.susanto@rotiku.co.id, 
	Ady Senjaya <ady.senjaya@dso.astra.co.id>
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Dear P'Ivan,

Noted, thank you. @Pak Jimmie, berikut data nya, mohon dibantu.

Terima kasih.

Blessings,
William

"Blessed is the man who trusts in the Lord, And whose hope is the Lord. For
he shall be like a tree planted by the waters, Which spreads out its roots
by the river, And will not fear when heat comes; But its leaf will be
green, And will not be anxious in the year of drought, Nor will cease from
yielding fruit."

"Thanking God for the wonderful & beautiful life He's given us; for the
glorious work He's working in and through us... realizing that He knows our
weaknesses, thanking Him for the Holy Spirit that helps, annoints, and
empowers us to do His will, as we live sacrificially to Jesus our Lord."

On Tue, Jan 13, 2026 at 4:18=E2=80=AFPM <purchasing@rotiku.co.id> wrote:

> Dear Pak William
>
>
> Berikut ini adalah rekap claim/BA alternator yang direject adalah sbb:
>
>
> BA25-00016R =3D D27060-BZ280-001, ada lecet/luka (shg gear tdk
> memutar/macet)
> PND001-0095/25 status Reject
> Aju Banding, PND001-0178/25 status Reject
>
> BA25-00039R =3D D27060-BZ290-001, kondisi patah pd bag. konektor
> PND001-0182/25 status reject, krn reason administrasi dmn brg kami claim
> pd bln Agustus'25 dg dokumen (Astra) di bulan Jun'25. PND, Terlampir
> NB: Update sisa stok ROTI hingga skg =3D 29 pcs, dr total brg yg disupply
> (ATW) sebanyak 50 pcs pada bulan Jun'25
>
> BA25-00047R =3D D27060-BZ241-001, kondisi penyok
> PND001-0204/25 status reject
> Aju Banding, PND001-0223/25 status Reject.
>
>
> Demikian yang dapat saya informasikan untuk diketahui.
> Terima kasih atas perhatiannya
>
>
> Best Regard
> IVAN
> PT. Rajawali Otomotif Tirta Internasional
>
>
> On 2026-01-13 12:36, William Ali wrote:
> > Dear P'Jimmie,
> >
> > Selamat siang.
> >
> > Mohon dibantu untuk hal tersebut; sekalian dengan beberapa kasus
> > alternator yang pernah saya sampaikan ketika ketemuan terakhir dengan
> > P'Ady di kantor ROTI. @Pak Ivan, tolong bantu direkap dan dilampirkan
> > di email berikut beberapa kasus alternator yang ditolak ADM.
> >
> > Thank you.
> >
> > Blessings,
> > William
> >
> > --
> >
> > "Blessed is the man who trusts in the Lord, And whose hope is the
> > Lord. For he shall be like a tree planted by the waters, Which spreads
> > out its roots by the river, And will not fear when heat comes; But its
> > leaf will be green, And will not be anxious in the year of drought,
> > Nor will cease from yielding fruit."
> >
> > "Thanking God for the wonderful & beautiful life He's given us; for
> > the glorious work He's working in and through us... realizing that He
> > knows our weaknesses, thanking Him for the Holy Spirit that helps,
> > annoints, and empowers us to do His will, as we live sacrificially to
> > Jesus our Lord."
> >
> > On Tue, Jan 13, 2026 at 12:02=E2=80=AFPM <purchasing@rotiku.co.id> wrot=
e:
> >
> >> Dear Pak Dhika
> >> cc. Pak Burhan
> >>
> >> Hal: Pengajuan Banding
> >>
> >> Berkenan dengan case ini, saat hal ini terjadi (pd tgl 24 Des 2025),
> >>
> >> saya langsung memberikan informasi via email dan WA pada hari yg
> >> bersamaan.
> >>
> >> Case ini sudah sangat clear terdeteksi (di awal) oleh tim WH kami,
> >>
> >> dimana pada pesan WA sy kirimkan juga video-nya kepada Pak Burhan.
> >>
> >> Untuk itu kami mengajukan Banding, dengan harapan bisa dievalusi
> >> kembali.
> >>
> >> Demikian yang dapat saya sampaikan. Terima kasih atas segenap
> >> perhatian
> >> & kerjasamanya
> >>
> >> Best regards
> >>
> >> IVAN
> >> PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
> >> Mobile : 0813-1124-1034
> >> email : purchasing@rotiku.co.id
> >>
> >> On 2026-01-13 10:15, Andhika Wira Pratama wrote:
> >>> Dear Kang Burhan,
> >>>
> >>> Untuk claim ini di reject oleh ADM dengan reason berikut:
> >>>
> >>> Hai Sahabat,
> >>>
> >>> Berdasarkan hasil investigasi:
> >>>
> >>> 1) Stok di SAP tercatat 196, sedangkan stok fisik 191.
> >>>
> >>> 2) Part dipacking menggunakan DPM-DS10 dengan qty 5 pcs/dus.
> >>>
> >>> 3) Tidak ditemukan koreksi baik melalui RF maupun input manual via
> >>> SAP, sehingga kemungkinan kurang sangat kecil.
> >>>
> >>> Oleh karena itu mohon maaf claim ini kami reject.
> >>>
> >>> Terima Kasih
> >>>
> >>> Best Regards
> >>>
> >>> _ _
> >>>
> >>> Andhika Wira Pratama
> >>>
> >>> _PIC CLAIM HEAD OFFICE_
> >>>
> >>> PT. ASTRA INTERNATIONAL DAIHATSU
> >>>
> >>> JL. Selayar Blok D8, Kawasan Industri MM2100
> >>>
> >>> Cibitung, Bekasi 17530
> >>>
> >>> From: Andhika Wira Pratama
> >>> Sent: Tuesday, 06 January 2026 10:44
> >>> To: Burhanudin <burhanudin@dso.astra.co.id>; 'ivan fadilah'
> >>> <ivanfadil0411@gmail.com>
> >>> Cc: 'William Ali' <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; 'ROTI - PURCHASING'
> >>> <purchasing@rotiku.co.id>; 'rudi.susanto@rotiku.co.id'
> >>> <rudi.susanto@rotiku.co.id>
> >>> Subject: Claim D001 PT. ROTI
> >>>
> >>> Dear Kang Burhan,
> >>>
> >>> Claim berikut ini sudah di judgement investigasi oleh ADM,
> >> silahkan
> >>> kirimkan part dan dokumennya ke gudang HO.
> >>>
> >>> Best Regards,
> >>>
> >>> _ _
> >>>
> >>> Andhika Wira Pratama
> >>>
> >>> _PIC CLAIM HEAD OFFICE_
> >>>
> >>> PT. ASTRA INTERNATIONAL DAIHATSU
> >>>
> >>> JL. Selayar Blok D8, Kawasan Industri MM2100
> >>>
> >>> Cibitung, Bekasi 17530
> >>>
> >>> From: Andhika Wira Pratama
> >>> Sent: Monday, 29 December 2025 09:26
> >>> To: Burhanudin <burhanudin@dso.astra.co.id>; ivan fadilah
> >>> <ivanfadil0411@gmail.com>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> Subject: Claim D001 PT. ROTI
> >>>
> >>> Dear Kang Burhan,
> >>>
> >>> Sudah saya proses, berikut No Slip BA nya: PND001-0262/25
> >>>
> >>> Best Regards,
> >>>
> >>> _ _
> >>>
> >>> Andhika Wira Pratama
> >>>
> >>> _PIC CLAIM HEAD OFFICE_
> >>>
> >>> PT. ASTRA INTERNATIONAL DAIHATSU
> >>>
> >>> JL. Selayar Blok D8, Kawasan Industri MM2100
> >>>
> >>> Cibitung, Bekasi 17530
> >>>
> >>> From: Burhanudin <burhanudin@dso.astra.co.id>
> >>> Sent: Friday, 26 December 2025 16:48
> >>> To: ivan fadilah <ivanfadil0411@gmail.com>; Andhika Wira Pratama
> >>> <andhika.wira@dso.astra.co.id>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> Subject: Bls: RETUR : BA25-00062R
> >>>
> >>> Dear bang dhika,
> >>>
> >>> maaf berikut revisinya
> >>>
> >>> untuk nomer faktur dan tanggal
> >>>
> >>> _"SALAM SAHABAT"_
> >>>
> >>> Terimakasih untuk perhatian dan kerjasamanya
> >>> Best Regards
> >>>
> >>> B U R H A N
> >>> PartSales DKI
> >>> email : burhanudin@dso.astra.co.id
> >>>
> >>> _"melayani sepenuh hati, memberi yang terbaik"_
> >>>
> >>> -------------------------
> >>>
> >>> Dari: Burhanudin <burhanudin@dso.astra.co.id>
> >>> Dikirim: Jumat, 26 Desember 2025 16.41
> >>> Kepada: ivan fadilah <ivanfadil0411@gmail.com>; Andhika Wira
> >> Pratama
> >>> <andhika.wira@dso.astra.co.id>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> <rudi.susanto@rotiku.co.id>
> >>> Subjek: Bls: RETUR : BA25-00062R
> >>>
> >>> Dear bagn dika,
> >>>
> >>> mohon proses pengajuan clai dealer ROTI
> >>>
> >>> _"SALAM SAHABAT"_
> >>>
> >>> Terimakasih untuk perhatian dan kerjasamanya
> >>> Best Regards
> >>>
> >>> B U R H A N
> >>> PartSales DKI
> >>> email : burhanudin@dso.astra.co.id
> >>>
> >>> _"melayani sepenuh hati, memberi yang terbaik"_
> >>>
> >>> -------------------------
> >>>
> >>> Dari: ivan fadilah <ivanfadil0411@gmail.com>
> >>> Dikirim: Rabu, 24 Desember 2025 14.17
> >>> Kepada: Burhanudin <burhanudin@dso.astra.co.id>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> <rudi.susanto@rotiku.co.id>
> >>> Subjek: RETUR : BA25-00062R
> >>>
> >>> This message was sent from outside of the organization. Please do
> >> not
> >>> click hyperlinks or open attachments unless you recognize the
> >> source
> >>> of this email and know the content is safe.
> >>>
> >>> Dear Pak Burhan,
> >>>
> >>> Berikut kami lampirkan BA25-00062R, mohon dapat segera diretur.
> >> BA,
> >>> Terlampir
> >>>
> >>> NB : Faktur tidak dilampirkan krn belum diterima, dmn barang baru
> >>> dikirim hari ini tgl 24/12/25 tetapi fisiknya kurang 1 pcs
> >>>
> >>> Demikian pengajuan retur ini kami informasikan, agar dapat
> >>> ditindaklanjuti.
> >>> Terima kasih atas bantuannya.
> >>>
> >>> Best Regards
> >>>
> >>> IVAN
> >>> PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
> >>> Mobile : 0813-1124-1034
> >>> email : purchasing@rotiku.co.id
> >>>
> >>> PT Astra International Tbk
> >>> Semangat Astra Terpadu Untuk Indonesia
> >>> www.astra.co.id [1] [1]
> >>>
> >>> The information transmitted is intended only for the person or the
> >>> entity to which it is addressed and may contain confidential
> >> and/or
> >>> privileged material. If you have received it by mistake please
> >> notify
> >>> the sender by return e-mail and delete this message including any
> >> of
> >>> its attachments from your system. Any use, review, reliance or
> >>> dissemination of this message in whole or in part is strictly
> >>> prohibited. Please note that e-mails are susceptible to change.
> >> The
> >>> views expressed herein do not necessarily represent those of PT
> >> Astra
> >>> International Tbk and should not be construed as the views, offers
> >> or
> >>> acceptances of PT Astra International Tbk.
> >>>
> >>> Links:
> >>> ------
> >>> [1] https://www.astra.co.id
> >
> >
> > Links:
> > ------
> > [1] http://www.astra.co.id
>

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<div dir=3D"ltr"><div>Dear P&#39;Ivan,</div><div> </div><div>Noted, than=
k you.=C2=A0@Pak Jimmie, berikut data nya, mohon dibantu.</div><div> </d=
iv><div>Terima kasih.</div><div><div dir=3D"ltr" class=3D"gmail_signature" =
data-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div> </div><div>Ble=
ssings,</div><div>William</div><div> </div><div>--</div><div> </div><=
div>&quot;Blessed is the man who trusts in the Lord, And whose hope is the =
Lord. For he shall be like a tree planted by the waters, Which spreads out =
its roots by the river, And will not fear when heat comes; But its leaf wil=
l be green, And will not be anxious in the year of drought, Nor will cease =
from yielding fruit.&quot;</div><div> </div><div>&quot;Thanking God for =
the wonderful &amp; beautiful life He&#39;s given us; for the glorious work=
 He&#39;s working in and through us... realizing that He knows our weakness=
es, thanking Him for the Holy Spirit that helps, annoints, and empowers us =
to do His will, as we live sacrificially to Jesus our Lord.&quot; <b=
r></div></div></div></div> </div> <div class=3D"gmail_quote gmail_quo=
te_container"><div dir=3D"ltr" class=3D"gmail_attr">On Tue, Jan 13, 2026 at=
 4:18=E2=80=AFPM &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@=
rotiku.co.id</a>&gt; wrote: </div><blockquote class=3D"gmail_quote" styl=
e=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);paddin=
g-left:1ex">Dear Pak William 
 
 
Berikut ini adalah rekap claim/BA alternator yang direject adalah sbb: 
 
 
BA25-00016R =3D D27060-BZ280-001, ada lecet/luka (shg gear tdk 
memutar/macet) 
PND001-0095/25 status Reject 
Aju Banding, PND001-0178/25 status Reject 
 
BA25-00039R =3D D27060-BZ290-001, kondisi patah pd bag. konektor 
PND001-0182/25 status reject, krn reason administrasi dmn brg kami claim <b=
r>
pd bln Agustus&#39;25 dg dokumen (Astra) di bulan Jun&#39;25.=C2=A0 PND, Te=
rlampir 
NB: Update sisa stok ROTI hingga skg =3D 29 pcs, dr total brg yg disupply <=
br>
(ATW) sebanyak 50 pcs pada bulan Jun&#39;25 
 
BA25-00047R =3D D27060-BZ241-001, kondisi penyok 
PND001-0204/25 status reject 
Aju Banding, PND001-0223/25 status Reject. 
 
 
Demikian yang dapat saya informasikan untuk diketahui. 
Terima kasih atas perhatiannya 
 
 
Best Regard 
IVAN 
PT. Rajawali Otomotif Tirta Internasional 
 
 
On 2026-01-13 12:36, William Ali wrote: 
&gt; Dear P&#39;Jimmie, 
&gt; 
&gt; Selamat siang. 
&gt; 
&gt; Mohon dibantu untuk hal tersebut; sekalian dengan beberapa kasus 
&gt; alternator yang pernah saya sampaikan ketika ketemuan terakhir dengan<=
br>
&gt; P&#39;Ady di kantor ROTI. @Pak Ivan, tolong bantu direkap dan dilampir=
kan 
&gt; di email berikut beberapa kasus alternator yang ditolak ADM. 
&gt; 
&gt; Thank you. 
&gt; 
&gt; Blessings, 
&gt; William 
&gt; 
&gt; -- 
&gt; 
&gt; &quot;Blessed is the man who trusts in the Lord, And whose hope is the=
 
&gt; Lord. For he shall be like a tree planted by the waters, Which spreads=
 
&gt; out its roots by the river, And will not fear when heat comes; But its=
 
&gt; leaf will be green, And will not be anxious in the year of drought,<br=
>
&gt; Nor will cease from yielding fruit.&quot; 
&gt; 
&gt; &quot;Thanking God for the wonderful &amp; beautiful life He&#39;s giv=
en us; for 
&gt; the glorious work He&#39;s working in and through us... realizing that=
 He 
&gt; knows our weaknesses, thanking Him for the Holy Spirit that helps, 
&gt; annoints, and empowers us to do His will, as we live sacrificially to<=
br>
&gt; Jesus our Lord.&quot; 
&gt; 
&gt; On Tue, Jan 13, 2026 at 12:02=E2=80=AFPM &lt;<a href=3D"mailto:purchas=
ing@rotiku.co.id" target=3D"_blank">purchasing@rotiku.co.id</a>&gt; wrote:<=
br>
&gt; 
&gt;&gt; Dear Pak Dhika 
&gt;&gt; cc. Pak Burhan 
&gt;&gt; 
&gt;&gt; Hal: Pengajuan Banding 
&gt;&gt; 
&gt;&gt; Berkenan dengan case ini, saat hal ini terjadi (pd tgl 24 Des 2025=
), 
&gt;&gt; 
&gt;&gt; saya langsung memberikan informasi via email dan WA pada hari yg<b=
r>
&gt;&gt; bersamaan. 
&gt;&gt; 
&gt;&gt; Case ini sudah sangat clear=C2=A0 terdeteksi (di awal) oleh=C2=A0 =
tim WH kami, 
&gt;&gt; 
&gt;&gt; dimana pada pesan WA sy kirimkan juga video-nya kepada Pak Burhan.=
 
&gt;&gt; 
&gt;&gt; Untuk itu kami mengajukan Banding, dengan harapan bisa dievalusi<b=
r>
&gt;&gt; kembali. 
&gt;&gt; 
&gt;&gt; Demikian yang dapat saya sampaikan. Terima kasih atas segenap 
&gt;&gt; perhatian 
&gt;&gt; &amp; kerjasamanya 
&gt;&gt; 
&gt;&gt; Best regards 
&gt;&gt; 
&gt;&gt; IVAN 
&gt;&gt; PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL 
&gt;&gt; Mobile : 0813-1124-1034 
&gt;&gt; email=C2=A0 : <a href=3D"mailto:purchasing@rotiku.co.id" target=3D=
"_blank">purchasing@rotiku.co.id</a> 
&gt;&gt; 
&gt;&gt; On 2026-01-13 10:15, Andhika Wira Pratama wrote: 
&gt;&gt;&gt; Dear Kang Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Untuk claim ini di reject oleh ADM dengan reason berikut: 
&gt;&gt;&gt; 
&gt;&gt;&gt; Hai Sahabat, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Berdasarkan hasil investigasi: 
&gt;&gt;&gt; 
&gt;&gt;&gt; 1) Stok di SAP tercatat 196, sedangkan stok fisik 191. 
&gt;&gt;&gt; 
&gt;&gt;&gt; 2) Part dipacking menggunakan DPM-DS10 dengan qty 5 pcs/dus.<b=
r>
&gt;&gt;&gt; 
&gt;&gt;&gt; 3) Tidak ditemukan koreksi baik melalui RF maupun input manual=
 via 
&gt;&gt;&gt; SAP, sehingga kemungkinan kurang sangat kecil. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Oleh karena itu mohon maaf claim ini kami reject. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Terima Kasih 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; _ _ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Andhika Wira Pratama 
&gt;&gt;&gt; 
&gt;&gt;&gt; _PIC CLAIM HEAD OFFICE_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt;&gt;&gt; 
&gt;&gt;&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt;&gt;&gt; 
&gt;&gt;&gt; Cibitung, Bekasi 17530 
&gt;&gt;&gt; 
&gt;&gt;&gt; From: Andhika Wira Pratama 
&gt;&gt;&gt; Sent: Tuesday, 06 January 2026 10:44 
&gt;&gt;&gt; To: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.i=
d" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt;; &#39;ivan fadilah&=
#39; 
&gt;&gt;&gt; &lt;<a href=3D"mailto:ivanfadil0411@gmail.com" target=3D"_blan=
k">ivanfadil0411@gmail.com</a>&gt; 
&gt;&gt;&gt; Cc: &#39;William Ali&#39; &lt;<a href=3D"mailto:ali.william@gm=
ail.com" target=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison<br=
>
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; &#39;ROTI - PURCHASING&=
#39; 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;; &#39;<a href=3D"mailto:rudi.susanto@rot=
iku.co.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a>&#39; 
&gt;&gt;&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_bl=
ank">rudi.susanto@rotiku.co.id</a>&gt; 
&gt;&gt;&gt; Subject: Claim D001 PT. ROTI 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear Kang Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Claim berikut ini sudah di judgement investigasi oleh ADM, 
&gt;&gt; silahkan 
&gt;&gt;&gt; kirimkan part dan dokumennya ke gudang HO. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards, 
&gt;&gt;&gt; 
&gt;&gt;&gt; _ _ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Andhika Wira Pratama 
&gt;&gt;&gt; 
&gt;&gt;&gt; _PIC CLAIM HEAD OFFICE_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt;&gt;&gt; 
&gt;&gt;&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt;&gt;&gt; 
&gt;&gt;&gt; Cibitung, Bekasi 17530 
&gt;&gt;&gt; 
&gt;&gt;&gt; From: Andhika Wira Pratama 
&gt;&gt;&gt; Sent: Monday, 29 December 2025 09:26 
&gt;&gt;&gt; To: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.i=
d" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt;; ivan fadilah 
&gt;&gt;&gt; &lt;<a href=3D"mailto:ivanfadil0411@gmail.com" target=3D"_blan=
k">ivanfadil0411@gmail.com</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.c=
o.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a> 
&gt;&gt;&gt; Subject: Claim D001 PT. ROTI 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear Kang Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Sudah saya proses, berikut No Slip BA nya: PND001-0262/25 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards, 
&gt;&gt;&gt; 
&gt;&gt;&gt; _ _ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Andhika Wira Pratama 
&gt;&gt;&gt; 
&gt;&gt;&gt; _PIC CLAIM HEAD OFFICE_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt;&gt;&gt; 
&gt;&gt;&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt;&gt;&gt; 
&gt;&gt;&gt; Cibitung, Bekasi 17530 
&gt;&gt;&gt; 
&gt;&gt;&gt; From: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Sent: Friday, 26 December 2025 16:48 
&gt;&gt;&gt; To: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.com=
" target=3D"_blank">ivanfadil0411@gmail.com</a>&gt;; Andhika Wira Pratama<b=
r>
&gt;&gt;&gt; &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id" target=3D"=
_blank">andhika.wira@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.c=
o.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a> 
&gt;&gt;&gt; Subject: Bls: RETUR : BA25-00062R 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear bang dhika, 
&gt;&gt;&gt; 
&gt;&gt;&gt; maaf berikut revisinya 
&gt;&gt;&gt; 
&gt;&gt;&gt; untuk nomer faktur dan tanggal 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;SALAM SAHABAT&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Terimakasih untuk perhatian dan kerjasamanya 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; B U R H A N 
&gt;&gt;&gt; PartSales DKI 
&gt;&gt;&gt; email=C2=A0 =C2=A0 : <a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a> 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;melayani sepenuh hati, memberi yang terbaik&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; ------------------------- 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dari: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Dikirim: Jumat, 26 Desember 2025 16.41 
&gt;&gt;&gt; Kepada: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail=
.com" target=3D"_blank">ivanfadil0411@gmail.com</a>&gt;; Andhika Wira 
&gt;&gt; Pratama 
&gt;&gt;&gt; &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id" target=3D"=
_blank">andhika.wira@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.c=
o.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a> 
&gt;&gt;&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_bl=
ank">rudi.susanto@rotiku.co.id</a>&gt; 
&gt;&gt;&gt; Subjek: Bls: RETUR : BA25-00062R 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear bagn dika, 
&gt;&gt;&gt; 
&gt;&gt;&gt; mohon proses pengajuan clai dealer ROTI 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;SALAM SAHABAT&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Terimakasih untuk perhatian dan kerjasamanya 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; B U R H A N 
&gt;&gt;&gt; PartSales DKI 
&gt;&gt;&gt; email=C2=A0 =C2=A0 : <a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a> 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;melayani sepenuh hati, memberi yang terbaik&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; ------------------------- 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dari: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.c=
om" target=3D"_blank">ivanfadil0411@gmail.com</a>&gt; 
&gt;&gt;&gt; Dikirim: Rabu, 24 Desember 2025 14.17 
&gt;&gt;&gt; Kepada: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.=
co.id" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;; <a href=3D"mailto:rudi.susanto@rotiku.c=
o.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a> 
&gt;&gt;&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_bl=
ank">rudi.susanto@rotiku.co.id</a>&gt; 
&gt;&gt;&gt; Subjek: RETUR : BA25-00062R 
&gt;&gt;&gt; 
&gt;&gt;&gt; This message was sent from outside of the organization. Please=
 do 
&gt;&gt; not 
&gt;&gt;&gt; click hyperlinks or open attachments unless you recognize the<=
br>
&gt;&gt; source 
&gt;&gt;&gt; of this email and know the content is safe. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear Pak Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Berikut kami lampirkan BA25-00062R, mohon dapat segera diretur=
. 
&gt;&gt; BA, 
&gt;&gt;&gt; Terlampir 
&gt;&gt;&gt; 
&gt;&gt;&gt; NB : Faktur tidak dilampirkan krn belum diterima, dmn barang b=
aru 
&gt;&gt;&gt; dikirim hari ini tgl 24/12/25 tetapi fisiknya kurang 1 pcs 
&gt;&gt;&gt; 
&gt;&gt;&gt; Demikian pengajuan retur ini kami informasikan, agar dapat 
&gt;&gt;&gt; ditindaklanjuti. 
&gt;&gt;&gt; Terima kasih atas bantuannya. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; IVAN 
&gt;&gt;&gt; PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL 
&gt;&gt;&gt; Mobile : 0813-1124-1034 
&gt;&gt;&gt; email=C2=A0 : <a href=3D"mailto:purchasing@rotiku.co.id" targe=
t=3D"_blank">purchasing@rotiku.co.id</a> 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT Astra International Tbk 
&gt;&gt;&gt; Semangat Astra Terpadu Untuk Indonesia 
&gt;&gt;&gt; <a href=3D"http://www.astra.co.id" rel=3D"noreferrer" target=
=3D"_blank">www.astra.co.id</a> [1] [1] 
&gt;&gt;&gt; 
&gt;&gt;&gt; The information transmitted is intended only for the person or=
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&gt;&gt;&gt; entity to which it is addressed and may contain confidential<b=
r>
&gt;&gt; and/or 
&gt;&gt;&gt; privileged material. If you have received it by mistake please=
 
&gt;&gt; notify 
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&gt;&gt;&gt; its attachments from your system. Any use, review, reliance or=
 
&gt;&gt;&gt; dissemination of this message in whole or in part is strictly<=
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&gt;&gt; The 
&gt;&gt;&gt; views expressed herein do not necessarily represent those of P=
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&gt;&gt; Astra 
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fers 
&gt;&gt; or 
&gt;&gt;&gt; acceptances of PT Astra International Tbk. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Links: 
&gt;&gt;&gt; ------ 
&gt;&gt;&gt; [1] <a href=3D"https://www.astra.co.id" rel=3D"noreferrer" tar=
get=3D"_blank">https://www.astra.co.id</a> 
&gt; 
&gt; 
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lank">http://www.astra.co.id</a> 
</blockquote></div>

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