📁 Captain File Manager

✏️ Editing: 1773209400.M84966P1671042.managesvr1.smart-it.co.id,S=25309,W=25977:2,S

Envelope-to: purchasing@rotiku.co.id
Delivery-date: Wed, 11 Mar 2026 13:10:00 +0700
MIME-Version: 1.0
References: <CALSusEvTaj4tQsQFYrYmQnhU-GQU19ihgT-Xap+MVRnUbQbWcQ@mail.gmail.com>
 <TYZPR04MB43356177BB53CA944E665E5C867DA@TYZPR04MB4335.apcprd04.prod.outlook.com>
 <CALSusEvsH3fokxm07qR3Wwydb8Fa-O5MhV+EtNLeKOdO8vPNOQ@mail.gmail.com> <TYZPR04MB4335A77C7F5DEC5531ABBDBF8647A@TYZPR04MB4335.apcprd04.prod.outlook.com>
In-Reply-To: <TYZPR04MB4335A77C7F5DEC5531ABBDBF8647A@TYZPR04MB4335.apcprd04.prod.outlook.com>
From: William Ali <ali.william@gmail.com>
Date: Wed, 11 Mar 2026 13:08:37 +0700
Message-ID: <CALSusEtVjKiFEk1sBMn=yxqLH2bWSY3cUG2+OXNCqDHeW6JNeQ@mail.gmail.com>
Subject: Re: Diskusi dengan tim ADM terkait claim
To: Stephanus Surya <Stephanus.Surya@daihatsu.astra.co.id>
Cc: Rudi Susanto <rudi.susanto@rotiku.co.id>, 
	Imam Edyanto <Imam.Edyanto@daihatsu.astra.co.id>, 
	Email Log <Email.Log@daihatsu.astra.co.id>, 
	Dendy Triyanto <Dendy.Triyanto@daihatsu.astra.co.id>, 
	Andre Taufikurrahman Nugroho <Andre.Nugroho@daihatsu.astra.co.id>, 
	"PT. Rajawali Otomotif Tirta Internasional - Purchasing" <purchasing@rotiku.co.id>
Content-Type: multipart/alternative; boundary="000000000000c16e8b064cb979a1"

--000000000000c16e8b064cb979a1
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Dear P'Surya,

Selamat siang.

Sebelumnya terima kasih untuk feedback dan support nya.

Kami akan tunggu feedback dari AI-DSO dan berharap ada jalan keluar yang
terbaik untuk semua pihak.

Thank you.

Blessings,
William

"Blessed is the man who trusts in the Lord, And whose hope is the Lord. For
he shall be like a tree planted by the waters, Which spreads out its roots
by the river, And will not fear when heat comes; But its leaf will be
green, And will not be anxious in the year of drought, Nor will cease from
yielding fruit."

"Thanking God for the wonderful & beautiful life He's given us; for the
glorious work He's working in and through us... realizing that He knows our
weaknesses, thanking Him for the Holy Spirit that helps, annoints, and
empowers us to do His will, as we live sacrificially to Jesus our Lord."

On Wed, Mar 11, 2026 at 9:42=E2=80=AFAM Stephanus Surya <
Stephanus.Surya@daihatsu.astra.co.id> wrote:

> Dear Pak William,
>
>
>
> Terima kasih untuk informasi part number nya.
>
> Mohon maaf membutuhkan waktu beberapa hari untuk investigasi dan check
> case by case nya.
>
>
>
> Pada dasarnya kami belum bisa menerima claim ini sesuai dengan standar
> prosedur yg sudah disepakati.
>
> Team Quality ADM SPD akan berkoordinasi dengan AI DSO,
>
> Dan nanti feedback nya akan disampaikan dari team AI DSO sesuai bisnis
> route nya.
>
>
>
> Hormat Kami,
>
> Surya
>
>
>
> *From:* William Ali <ali.william@gmail.com>
> *Sent:* Thursday, 05 March 2026 14:42
> *To:* Stephanus Surya <Stephanus.Surya@Daihatsu.astra.co.id>
> *Cc:* Rudi Susanto <rudi.susanto@rotiku.co.id>; Imam Edyanto <
> Imam.Edyanto@Daihatsu.astra.co.id>; Email Log <
> Email.Log@Daihatsu.astra.co.id>; Dendy Triyanto <
> Dendy.Triyanto@Daihatsu.astra.co.id>; Andre Taufikurrahman Nugroho <
> Andre.Nugroho@Daihatsu.astra.co.id>; PT. Rajawali Otomotif Tirta
> Internasional - Purchasing <purchasing@rotiku.co.id>
> *Subject:* Re: Diskusi dengan tim ADM terkait claim
>
>
>
>  EXTERNAL MESSAGE
>
> Dear P'Surya,
>
>
>
> Berikut part no nya:
>
>    1. D04425-BZ051-001
>    2. D27060-BZ241-001
>    3. D27060-BZ280-001
>    4. D27060-BZ290-001
>    5. D53876-BZ270-001
>
> Terima kasih sebelumnya.
>
>
>
> Blessings,
>
> William
>
>
>
> --
>
>
>
> "Blessed is the man who trusts in the Lord, And whose hope is the Lord.
> For he shall be like a tree planted by the waters, Which spreads out its
> roots by the river, And will not fear when heat comes; But its leaf will =
be
> green, And will not be anxious in the year of drought, Nor will cease fro=
m
> yielding fruit."
>
>
>
> "Thanking God for the wonderful & beautiful life He's given us; for the
> glorious work He's working in and through us... realizing that He knows o=
ur
> weaknesses, thanking Him for the Holy Spirit that helps, annoints, and
> empowers us to do His will, as we live sacrificially to Jesus our Lord."
>
>
>
>
>
> On Thu, Mar 5, 2026 at 1:10=E2=80=AFPM Stephanus Surya <
> Stephanus.Surya@daihatsu.astra.co.id> wrote:
>
> Dear Pak William,
>
>
>
> Selamat pagi dan salam kenal.
>
>
>
> Apakah bisa diinformasikan part number apa saja yang diajukan claim nya
> Pak?
>
> Dari team Quality SPD akan bantu check case nya.
>
>
>
> Salam,
>
> Surya
>
>
>
> *From:* William Ali <ali.william@gmail.com>
> *Sent:* Thursday, 05 March 2026 09:16
> *To:* Stephanus Surya <Stephanus.Surya@Daihatsu.astra.co.id>
> *Cc:* Rudi Susanto <rudi.susanto@rotiku.co.id>; Imam Edyanto <
> Imam.Edyanto@Daihatsu.astra.co.id>
> *Subject:* Diskusi dengan tim ADM terkait claim
>
>
>
>  EXTERNAL MESSAGE
>
> Dear P'Stephanus,
>
>
>
> Selamat pagi. Saya William dari PT. Rajawali Otomotif Tirta Internasional=
,
> salam kenal.
>
>
>
> Saya di refer ke bapak oleh P'Imam terkait setup waktu dengan tim ADM
> bersama dengan tim DSO untuk diskusi masalah claim. Tahun lalu kami juga
> pernah melakukan hal yang sama dan membuahkan hasil yang positif untuk
> bersama.
>
>
>
> Mohon bantuan dan arahannya.
>
>
>
> Teriam kasih.
>
>
>
> Blessings,
>
> William
>
>
>
> --
>
>
>
> "Blessed is the man who trusts in the Lord, And whose hope is the Lord.
> For he shall be like a tree planted by the waters, Which spreads out its
> roots by the river, And will not fear when heat comes; But its leaf will =
be
> green, And will not be anxious in the year of drought, Nor will cease fro=
m
> yielding fruit."
>
>
>
> "Thanking God for the wonderful & beautiful life He's given us; for the
> glorious work He's working in and through us... realizing that He knows o=
ur
> weaknesses, thanking Him for the Holy Spirit that helps, annoints, and
> empowers us to do His will, as we live sacrificially to Jesus our Lord."
>
>

--000000000000c16e8b064cb979a1
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div>Dear P&#39;Surya,</div><div><br></div><div>Selamat si=
ang.</div><div><br></div><div>Sebelumnya terima kasih untuk feedback=C2=A0d=
an support nya.=C2=A0</div><div><br></div><div>Kami akan tunggu feedback da=
ri AI-DSO dan berharap ada jalan keluar yang terbaik untuk semua pihak.=C2=
=A0</div><div><br></div><div><div dir=3D"ltr" class=3D"gmail_signature" dat=
a-smartmail=3D"gmail_signature"><div dir=3D"ltr"><div>Thank you.</div><div>=
<br></div><div>Blessings,</div><div>William</div><div><br></div><div>--</di=
v><div><br></div><div>&quot;Blessed is the man who trusts in the Lord, And =
whose hope is the Lord. For he shall be like a tree planted by the waters, =
Which spreads out its roots by the river, And will not fear when heat comes=
; But its leaf will be green, And will not be anxious in the year of drough=
t, Nor will cease from yielding fruit.&quot;</div><div><br></div><div>&quot=
;Thanking God for the wonderful &amp; beautiful life He&#39;s given us; for=
 the glorious work He&#39;s working in and through us... realizing that He =
knows our weaknesses, thanking Him for the Holy Spirit that helps, annoints=
, and empowers us to do His will, as we live sacrificially to Jesus our Lor=
d.&quot;<br><br><br></div></div></div></div><br></div><br><div class=3D"gma=
il_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr">On We=
d, Mar 11, 2026 at 9:42=E2=80=AFAM Stephanus Surya &lt;<a href=3D"mailto:St=
ephanus.Surya@daihatsu.astra.co.id">Stephanus.Surya@daihatsu.astra.co.id</a=
>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=3D"margin:0px=
 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><di=
v class=3D"msg3352112055783252144">

<div lang=3D"EN-ID" style=3D"overflow-wrap: break-word;">
<div class=3D"m_3352112055783252144WordSection1">
<p class=3D"MsoNormal">Dear Pak William,<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal">Terima kasih untuk informasi part number nya.<u></u>=
<u></u></p>
<p class=3D"MsoNormal">Mohon maaf membutuhkan waktu beberapa hari untuk inv=
estigasi dan check case by case nya.<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal">Pada dasarnya kami belum bisa menerima claim ini ses=
uai dengan standar prosedur yg sudah disepakati.<u></u><u></u></p>
<p class=3D"MsoNormal">Team Quality ADM SPD akan berkoordinasi dengan AI DS=
O,<u></u><u></u></p>
<p class=3D"MsoNormal">Dan nanti feedback nya akan disampaikan dari team AI=
 DSO sesuai bisnis route nya.<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<p class=3D"MsoNormal">Hormat Kami,<u></u><u></u></p>
<p class=3D"MsoNormal">Surya<u></u><u></u></p>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<div>
<div style=3D"border-right:none;border-bottom:none;border-left:none;border-=
top:1pt solid rgb(225,225,225);padding:3pt 0cm 0cm">
<p class=3D"MsoNormal"><b><span lang=3D"EN-US">From:</span></b><span lang=
=3D"EN-US"> William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" target=
=3D"_blank">ali.william@gmail.com</a>&gt;
<br>
<b>Sent:</b> Thursday, 05 March 2026 14:42<br>
<b>To:</b> Stephanus Surya &lt;<a href=3D"mailto:Stephanus.Surya@Daihatsu.a=
stra.co.id" target=3D"_blank">Stephanus.Surya@Daihatsu.astra.co.id</a>&gt;<=
br>
<b>Cc:</b> Rudi Susanto &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" ta=
rget=3D"_blank">rudi.susanto@rotiku.co.id</a>&gt;; Imam Edyanto &lt;<a href=
=3D"mailto:Imam.Edyanto@Daihatsu.astra.co.id" target=3D"_blank">Imam.Edyant=
o@Daihatsu.astra.co.id</a>&gt;; Email Log &lt;<a href=3D"mailto:Email.Log@D=
aihatsu.astra.co.id" target=3D"_blank">Email.Log@Daihatsu.astra.co.id</a>&g=
t;; Dendy Triyanto &lt;<a href=3D"mailto:Dendy.Triyanto@Daihatsu.astra.co.i=
d" target=3D"_blank">Dendy.Triyanto@Daihatsu.astra.co.id</a>&gt;; Andre Tau=
fikurrahman Nugroho &lt;<a href=3D"mailto:Andre.Nugroho@Daihatsu.astra.co.i=
d" target=3D"_blank">Andre.Nugroho@Daihatsu.astra.co.id</a>&gt;;
 PT. Rajawali Otomotif Tirta Internasional - Purchasing &lt;<a href=3D"mail=
to:purchasing@rotiku.co.id" target=3D"_blank">purchasing@rotiku.co.id</a>&g=
t;<br>
<b>Subject:</b> Re: Diskusi dengan tim ADM terkait claim<u></u><u></u></spa=
n></p>
</div>
</div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<table border=3D"0" cellspacing=3D"3" cellpadding=3D"0" style=3D"background=
:red">
<tbody>
<tr>
<td style=3D"padding:0.75pt">
<p class=3D"MsoNormal"><span style=3D"color:white">=C2=A0EXTERNAL MESSAGE=
=C2=A0</span><u></u><u></u></p>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<p class=3D"MsoNormal">Dear P&#39;Surya,<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Berikut part no nya:=C2=A0<u></u><u></u></p>
</div>
<div>
<ol start=3D"1" type=3D"1">
<li class=3D"MsoNormal">
D04425-BZ051-001<u></u><u></u></li><li class=3D"MsoNormal">
D27060-BZ241-001<u></u><u></u></li><li class=3D"MsoNormal">
D27060-BZ280-001<u></u><u></u></li><li class=3D"MsoNormal">
D27060-BZ290-001<u></u><u></u></li><li class=3D"MsoNormal">
D53876-BZ270-001<u></u><u></u></li></ol>
<div>
<p class=3D"MsoNormal">Terima kasih sebelumnya.<u></u><u></u></p>
</div>
</div>
<div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Blessings,<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">William<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">--<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal">&quot;Blessed is the man who trusts in the Lord, And=
 whose hope is the Lord. For he shall be like a tree planted by the waters,=
 Which spreads out its roots by the river, And will not fear when heat come=
s; But its leaf will be green, And will
 not be anxious in the year of drought, Nor will cease from yielding fruit.=
&quot;<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12pt">&quot;Thanking God for =
the wonderful &amp; beautiful life He&#39;s given us; for the glorious work=
 He&#39;s working in and through us... realizing that He knows our weakness=
es, thanking Him for the Holy Spirit that helps, annoints,
 and empowers us to do His will, as we live sacrificially to Jesus our Lord=
.&quot;<br>
<br>
<u></u><u></u></p>
</div>
</div>
</div>
</div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
</div>
<p class=3D"MsoNormal"><u></u>=C2=A0<u></u></p>
<div>
<div>
<p class=3D"MsoNormal">On Thu, Mar 5, 2026 at 1:10=E2=80=AFPM Stephanus Sur=
ya &lt;<a href=3D"mailto:Stephanus.Surya@daihatsu.astra.co.id" target=3D"_b=
lank">Stephanus.Surya@daihatsu.astra.co.id</a>&gt; wrote:<u></u><u></u></p>
</div>
<blockquote style=3D"border-top:none;border-right:none;border-bottom:none;b=
order-left:1pt solid rgb(204,204,204);padding:0cm 0cm 0cm 6pt;margin-left:4=
.8pt;margin-right:0cm">
<div>
<div>
<div>
<p class=3D"MsoNormal">Dear Pak William,<u></u><u></u></p>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
<p class=3D"MsoNormal">Selamat pagi dan salam kenal.<u></u><u></u></p>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
<p class=3D"MsoNormal">Apakah bisa diinformasikan part number apa saja yang=
 diajukan claim nya Pak?<u></u><u></u></p>
<p class=3D"MsoNormal">Dari team Quality SPD akan bantu check case nya.<u><=
/u><u></u></p>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
<p class=3D"MsoNormal">Salam,<u></u><u></u></p>
<p class=3D"MsoNormal">Surya<u></u><u></u></p>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
<div>
<div style=3D"border-right:none;border-bottom:none;border-left:none;border-=
top:1pt solid rgb(225,225,225);padding:3pt 0cm 0cm">
<p class=3D"MsoNormal"><b><span lang=3D"EN-US">From:</span></b><span lang=
=3D"EN-US"> William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" target=
=3D"_blank">ali.william@gmail.com</a>&gt;
<br>
<b>Sent:</b> Thursday, 05 March 2026 09:16<br>
<b>To:</b> Stephanus Surya &lt;<a href=3D"mailto:Stephanus.Surya@Daihatsu.a=
stra.co.id" target=3D"_blank">Stephanus.Surya@Daihatsu.astra.co.id</a>&gt;<=
br>
<b>Cc:</b> Rudi Susanto &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" ta=
rget=3D"_blank">rudi.susanto@rotiku.co.id</a>&gt;; Imam Edyanto &lt;<a href=
=3D"mailto:Imam.Edyanto@Daihatsu.astra.co.id" target=3D"_blank">Imam.Edyant=
o@Daihatsu.astra.co.id</a>&gt;<br>
<b>Subject:</b> Diskusi dengan tim ADM terkait claim</span><u></u><u></u></=
p>
</div>
</div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
<table border=3D"0" cellspacing=3D"3" cellpadding=3D"0" style=3D"background=
:red">
<tbody>
<tr>
<td style=3D"padding:0.75pt">
<p class=3D"MsoNormal"><span style=3D"color:white">=C2=A0EXTERNAL MESSAGE=
=C2=A0</span><u></u><u></u></p>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<div>
<p class=3D"MsoNormal">Dear P&#39;Stephanus,<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Selamat pagi. Saya William dari PT. Rajawali Otomoti=
f Tirta Internasional, salam kenal.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Saya di refer ke bapak oleh P&#39;Imam=C2=A0terkait =
setup waktu dengan tim ADM bersama dengan tim DSO untuk diskusi masalah cla=
im. Tahun lalu kami juga pernah melakukan hal yang sama dan
 membuahkan hasil yang positif untuk bersama.=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Mohon bantuan dan arahannya.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<div>
<div>
<div>
<p class=3D"MsoNormal">Teriam kasih.<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">Blessings,<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">William<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">--<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal">&quot;Blessed is the man who trusts in the Lord, And=
 whose hope is the Lord. For he shall be like a tree planted by the waters,=
 Which spreads out its roots by the river, And will not
 fear when heat comes; But its leaf will be green, And will not be anxious =
in the year of drought, Nor will cease from yielding fruit.&quot;<u></u><u>=
</u></p>
</div>
<div>
<p class=3D"MsoNormal">=C2=A0<u></u><u></u></p>
</div>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12pt">&quot;Thanking God for =
the wonderful &amp; beautiful life He&#39;s given us; for the glorious work=
 He&#39;s working in and through us... realizing that He knows our weakness=
es, thanking Him for the Holy
 Spirit that helps, annoints, and empowers us to do His will, as we live sa=
crificially to Jesus our Lord.&quot;<u></u><u></u></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
</div>

</div></blockquote></div>

--000000000000c16e8b064cb979a1--