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✏️ Editing: 1769152756.M684557P1099722.managesvr1.smart-it.co.id,S=29042,W=29770:2,Sa

From: "Maulana Koestiyono" <Maulana.Koestiyono@Daihatsu.astra.co.id>
To: "Burhanudin" <burhanudin@dso.astra.co.id>,
	"Andhika Wira Pratama" <andhika.wira@dso.astra.co.id>,
	<purchasing@rotiku.co.id>,
	"Triyas Angga Saputra" <triyas.anggasaputra@dso.astra.co.id>
Cc: "Ali William" <ali.william@gmail.com>,
	"'Rudi Susanto'" <rudi.susanto@rotiku.co.id>,
	"Jimmie Harison" <jimmie.harison@dso.astra.co.id>,
	"Email Log" <Email.Log@Daihatsu.astra.co.id>,
	"Andre Taufikurrahman Nugroho" <Andre.Nugroho@Daihatsu.astra.co.id>,
	"Cantik Dewi Purwati" <Cantik.Dewi@Daihatsu.astra.co.id>
References: <3a6bf3838b61e4af0fce106b8a994a60@rotiku.co.id> <TYSPR04MB776445384B42AF6AB7547FBA9B89A@TYSPR04MB7764.apcprd04.prod.outlook.com> <TYSPR04MB7007A106E7D266A5AB26C366CC89A@TYSPR04MB7007.apcprd04.prod.outlook.com>
In-Reply-To: <TYSPR04MB7007A106E7D266A5AB26C366CC89A@TYSPR04MB7007.apcprd04.prod.outlook.com>
Subject: RE: Permintaan Dus Pengganti Kemasan yang Rusak
Date: Fri, 23 Jan 2026 11:22:11 +0700
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Dear Pak Burhan

Selamat pagi,

Terkait request ini,mungkin bisa dicoba kontak ke tim marketing saja Pak.

Terima kasih.

regards

Maulana K

PQI - Claim Handling & Inspection

ADM Part Center

P Save a tree...Please don't print this email

unless you really need to

From: Burhanudin <burhanudin@dso.astra.co.id> 
Sent: Tuesday, 20 January 2026 11:32
To: Andhika Wira Pratama <andhika.wira@dso.astra.co.id>;
purchasing@rotiku.co.id; Triyas Angga Saputra
<triyas.anggasaputra@dso.astra.co.id>; Maulana Koestiyono
<Maulana.Koestiyono@Daihatsu.astra.co.id>
Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto'
<rudi.susanto@rotiku.co.id>; Jimmie Harison
<jimmie.harison@dso.astra.co.id>
Subject: Re: Permintaan Dus Pengganti Kemasan yang Rusak

EXTERNAL MESSAGE

Dear kang maul,

Mohon dibantu

Untuk case roti untuk permintaan dus

1. D81561-BZ240-001 = 5 DUS
2. D43512-BZ180-001 = 2 DUS

3. D31210-BZ021-001 = 4 dus

Salam SAHABAT

Burhan

SalesPart DKI

Melayani Sepenuh hati

Utamakan Pelanggan

_____

Dari: Andhika Wira Pratama <andhika.wira@dso.astra.co.id
<mailto:andhika.wira@dso.astra.co.id> >
Terkirim: Selasa, Januari 20, 2026 10:43:15 AM
Kepada: purchasing@rotiku.co.id <mailto:purchasing@rotiku.co.id>
<purchasing@rotiku.co.id <mailto:purchasing@rotiku.co.id> >; Triyas Angga
Saputra <triyas.anggasaputra@dso.astra.co.id
<mailto:triyas.anggasaputra@dso.astra.co.id> >
Cc: Burhanudin <burhanudin@dso.astra.co.id
<mailto:burhanudin@dso.astra.co.id> >; Ali William <ali.william@gmail.com
<mailto:ali.william@gmail.com> >; 'Rudi Susanto'
<rudi.susanto@rotiku.co.id <mailto:rudi.susanto@rotiku.co.id> >; Jimmie
Harison <jimmie.harison@dso.astra.co.id
<mailto:jimmie.harison@dso.astra.co.id> >
Subjek: Permintaan Dus Pengganti Kemasan yang Rusak

Dear Pak @Triyas Angga Saputra,

Mohon dibantu case dari PT. ROTI berikut ini.

Best Regards,

Andhika Wira Pratama
PIC CLAIM HEAD OFFICE
PT. ASTRA INTERNATIONAL DAIHATSU
JL. Selayar Blok D8, Kawasan Industri MM2100
Cibitung, Bekasi 17530

-----Original Message-----
From: purchasing@rotiku.co.id <mailto:purchasing@rotiku.co.id>
<purchasing@rotiku.co.id <mailto:purchasing@rotiku.co.id> >
Sent: Tuesday, 20 January 2026 10:39
To: Andhika Wira Pratama <andhika.wira@dso.astra.co.id
<mailto:andhika.wira@dso.astra.co.id> >
Cc: Burhanudin <burhanudin@dso.astra.co.id
<mailto:burhanudin@dso.astra.co.id> >; Ali William <ali.william@gmail.com
<mailto:ali.william@gmail.com> >; 'Rudi Susanto'
<rudi.susanto@rotiku.co.id <mailto:rudi.susanto@rotiku.co.id> >; Jimmie
Harison <jimmie.harison@dso.astra.co.id
<mailto:jimmie.harison@dso.astra.co.id> >
Subject: Permintaan Dus Barang

Dear Pak Dhika
cc. Pak Burhan

Sehubungan dengan kondisi kebocoran akibat hujan deras, tepatnya tgl 18
Jan (saat libur) menyebabkan ada sejumlah kemasan (dus barang) yg agak
basah.

Kemudian permintaan dus lainnya utk kemasan yg rusak shg memungkinkan brg
dpt tetap dijual kepada customer.

Utk itu kami ingin mengajukan permintaan dus sbb :
1. 81561-BZ240-001 = 5 DUS
2. 43512-BZ180-001 = 2 DUS

Berikut permintaan dus (sebelumnya) sbb :
1. 31210-BZ021-001 = 4 dus
(yg mana belum kami diterima)

Demikian pengajuan utk permintaan dus ini kami sampaikan utk diketahui.
Terima kasih atas perhatiann & bantuannya.

Best Regards
IVAN
PT. Rajawali Otomotif Tirta Internasional

PT Astra International Tbk
Semangat Astra Terpadu Untuk Indonesia
www.astra.co.id <https://www.astra.co.id/>

The information transmitted is intended only for the person or the entity
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message in whole or in part is strictly prohibited. Please note that
e-mails are susceptible to change. The views expressed herein do not
necessarily represent those of PT Astra International Tbk and should not
be construed as the views, offers or acceptances of PT Astra International
Tbk.

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<p class=3D"MsoNormal">Dear Pak Burhan<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Selamat pagi,<o:p></o:p></p>
<p class=3D"MsoNormal">Terkait request ini,mungkin bisa dicoba kontak ke =
tim marketing saja Pak.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Terima kasih.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal">regards<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><b><u><span style=3D"font-family:&quot;Calisto =
MT&quot;,serif">Maulana K<o:p></o:p></span></u></b></p>
<p class=3D"MsoNormal"><span =
style=3D"font-size:9.0pt;font-family:&quot;Calisto MT&quot;,serif">PQI =
&#8211; Claim Handling &amp; Inspection<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span =
style=3D"font-size:6.0pt;font-family:&quot;Calisto =
MT&quot;,serif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span =
style=3D"font-size:14.0pt;font-family:&quot;Berlin Sans =
FB&quot;,sans-serif;color:red">ADM Part Center<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"IT" =
style=3D"font-size:24.0pt;font-family:Webdings;color:green;mso-fareast-la=
nguage:IN">P</span><span lang=3D"IT" =
style=3D"font-size:24.0pt;font-family:&quot;Verdana&quot;,sans-serif;colo=
r:green;mso-fareast-language:IN">
</span><span lang=3D"IT" =
style=3D"font-size:10.0pt;font-family:&quot;Century =
Gothic&quot;,sans-serif;color:green;mso-fareast-language:IN">Save&nbsp;a =
tree...Please don't print this email
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><b><span lang=3D"IT" =
style=3D"font-size:10.0pt;font-family:&quot;Century =
Gothic&quot;,sans-serif;color:green;mso-fareast-language:IN">unless you =
really need to</span></b><o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt =
0cm 0cm 0cm">
<p class=3D"MsoNormal"><b>From:</b> Burhanudin =
&lt;burhanudin@dso.astra.co.id&gt; <br>
<b>Sent:</b> Tuesday, 20 January 2026 11:32<br>
<b>To:</b> Andhika Wira Pratama &lt;andhika.wira@dso.astra.co.id&gt;; =
purchasing@rotiku.co.id; Triyas Angga Saputra =
&lt;triyas.anggasaputra@dso.astra.co.id&gt;; Maulana Koestiyono =
&lt;Maulana.Koestiyono@Daihatsu.astra.co.id&gt;<br>
<b>Cc:</b> Ali William &lt;ali.william@gmail.com&gt;; 'Rudi Susanto' =
&lt;rudi.susanto@rotiku.co.id&gt;; Jimmie Harison =
&lt;jimmie.harison@dso.astra.co.id&gt;<br>
<b>Subject:</b> Re: Permintaan Dus Pengganti Kemasan yang =
Rusak<o:p></o:p></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"3" =
cellpadding=3D"0" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<p class=3D"MsoNormal"><span style=3D"color:white">&nbsp;EXTERNAL =
MESSAGE&nbsp;</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos;color:#212121">Dear kang =
maul,&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos;color:#212121"><o:p>&nbsp;</o=
:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos;color:#212121">Mohon =
dibantu<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos;color:#212121">Untuk case =
roti untuk permintaan dus<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:Aptos;color:black">1. =
D81561-BZ240-001 =3D 5 DUS<br>
2. D43512-BZ180-001 =3D 2 DUS<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:Aptos;color:black">3. =
D31210-BZ021-001 =3D 4 dus<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos;color:#212121"><o:p>&nbsp;</o=
:p></span></p>
</div>
<div id=3D"ms-outlook-mobile-body-separator-line">
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos"><o:p>&nbsp;</o:p></span></p>=

</div>
</div>
<div id=3D"ms-outlook-mobile-signature">
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos">Salam =
SAHABAT<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span =
style=3D"font-size:12.0pt;font-family:Aptos"><o:p>&nbsp;</o:p></span></p>=

</div>
<div>
<p class=3D"MsoNormal"><b><span =
style=3D"font-size:12.0pt;font-family:Aptos">Burhan</span></b><span =
style=3D"font-size:12.0pt;font-family:Aptos"><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><b><span =
style=3D"font-size:12.0pt;font-family:Aptos">SalesPart =
DKI</span></b><span =
style=3D"font-size:12.0pt;font-family:Aptos"><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><i><span =
style=3D"font-size:12.0pt;font-family:Aptos">Melayani Sepenuh =
hati</span></i><span =
style=3D"font-size:12.0pt;font-family:Aptos"><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><i><span =
style=3D"font-size:12.0pt;font-family:Aptos">Utamakan =
Pelanggan</span></i><span =
style=3D"font-size:12.0pt;font-family:Aptos"><o:p></o:p></span></p>
</div>
</div>
<div id=3D"mail-editor-reference-message-container">
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"divRplyFwdMsg">
<p class=3D"MsoNormal"><b>Dari:</b>&nbsp;Andhika Wira Pratama &lt;<a =
href=3D"mailto:andhika.wira@dso.astra.co.id">andhika.wira@dso.astra.co.id=
</a>&gt;<br>
<b>Terkirim:</b>&nbsp;Selasa, Januari 20, 2026 10:43:15 AM<br>
<b>Kepada:</b>&nbsp;<a =
href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id</a> =
&lt;<a =
href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id</a>&gt;; =
Triyas Angga Saputra &lt;<a =
href=3D"mailto:triyas.anggasaputra@dso.astra.co.id">triyas.anggasaputra@d=
so.astra.co.id</a>&gt;<br>
<b>Cc:</b>&nbsp;Burhanudin &lt;<a =
href=3D"mailto:burhanudin@dso.astra.co.id">burhanudin@dso.astra.co.id</a>=
&gt;; Ali William &lt;<a =
href=3D"mailto:ali.william@gmail.com">ali.william@gmail.com</a>&gt;; =
'Rudi Susanto' &lt;<a =
href=3D"mailto:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.co.id</a>&g=
t;;
 Jimmie Harison &lt;<a =
href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@dso.astra.c=
o.id</a>&gt;<br>
<b>Subjek:</b>&nbsp;Permintaan Dus Pengganti Kemasan yang =
Rusak<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Dear Pak @Triyas =
Angga Saputra,<br>
<br>
Mohon dibantu case dari PT. ROTI berikut ini.<br>
<br>
Best Regards,<br>
<br>
Andhika Wira Pratama<br>
PIC CLAIM HEAD OFFICE<br>
PT. ASTRA INTERNATIONAL DAIHATSU<br>
JL. Selayar Blok D8, Kawasan Industri MM2100<br>
Cibitung, Bekasi 17530<br>
<br>
-----Original Message-----<br>
From: <a =
href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id</a> =
&lt;<a =
href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id</a>&gt;<b=
r>
Sent: Tuesday, 20 January 2026 10:39<br>
To: Andhika Wira Pratama &lt;<a =
href=3D"mailto:andhika.wira@dso.astra.co.id">andhika.wira@dso.astra.co.id=
</a>&gt;<br>
Cc: Burhanudin &lt;<a =
href=3D"mailto:burhanudin@dso.astra.co.id">burhanudin@dso.astra.co.id</a>=
&gt;; Ali William &lt;<a =
href=3D"mailto:ali.william@gmail.com">ali.william@gmail.com</a>&gt;; =
'Rudi Susanto' &lt;<a =
href=3D"mailto:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.co.id</a>&g=
t;;
 Jimmie Harison &lt;<a =
href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie.harison@dso.astra.c=
o.id</a>&gt;<br>
Subject: Permintaan Dus Barang<br>
<br>
Dear Pak Dhika<br>
cc. Pak Burhan<br>
<br>
Sehubungan dengan kondisi kebocoran akibat hujan deras, tepatnya tgl 18 =
Jan (saat libur) menyebabkan ada sejumlah kemasan (dus barang) yg agak =
basah.<br>
<br>
Kemudian permintaan dus lainnya utk kemasan yg rusak shg memungkinkan =
brg dpt tetap dijual kepada customer.<br>
<br>
Utk itu kami ingin mengajukan permintaan dus sbb :<br>
1. 81561-BZ240-001 =3D 5 DUS<br>
2. 43512-BZ180-001 =3D 2 DUS<br>
<br>
Berikut permintaan dus (sebelumnya) sbb :<br>
1. 31210-BZ021-001 =3D 4 dus<br>
(yg mana belum kami diterima)<br>
<br>
Demikian pengajuan utk permintaan dus ini kami sampaikan utk =
diketahui.<br>
Terima kasih atas perhatiann &amp; bantuannya.<br>
<br>
Best Regards<br>
IVAN<br>
PT. Rajawali Otomotif Tirta Internasional<br>
<br>
<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<p><strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">PT =
Astra International Tbk</span></strong><br>
Semangat Astra Terpadu Untuk Indonesia<br>
<a href=3D"https://www.astra.co.id/">www.astra.co.id</a><o:p></o:p></p>
<p><span style=3D"font-size:10.0pt">The information transmitted is =
intended only for the person or the entity to which it is addressed and =
may contain confidential and/or privileged material. If you have =
received it by mistake please notify the sender by return
 e-mail and delete this message including any of its attachments from =
your system. Any use, review, reliance or dissemination of this message =
in whole or in part is strictly prohibited. Please note that e-mails are =
susceptible to change. The views expressed
 herein do not necessarily represent those of PT Astra International Tbk =
and should not be construed as the views, offers or acceptances of PT =
Astra International Tbk.</span><o:p></o:p></p>
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