📁 Captain File Manager

✏️ Editing: 1772163350.M485562P357654.managesvr1.smart-it.co.id,S=23352,W=23643:2,

Envelope-to: ecommerce@rotiku.co.id
Delivery-date: Fri, 27 Feb 2026 10:35:50 +0700
Date: Fri, 27 Feb 2026 03:35:05 +0000 (UTC)
From: Shopee <info@mail.shopee.co.id>
To: ecommerce@rotiku.co.id
Message-ID: <shopee-id.noti.231.d6gh1q45e6ps7966tjk0@mail.shopee.co.id>
Subject: Tinjau keputusan untuk permohonan 26021802B4S6N6V
MIME-Version: 1.0
Reply-To: info@mail.shopee.co.id
Content-Type: multipart/alternative; boundary="=--2021364459_1772163305263_23671905"

--=--2021364459_1772163305263_23671905
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<html><head><meta=20name=3D"x-apple-disable-message-reformatting"/>=20</hea=
d><body><img=20alt=3D""=20src=3D"https://tracking=2Email=2Eshopee=2Eco=2Eid=
/tracking/1/open/MpNBO3cRwgjsij2gF92fVE2bIgtePcnnHgDHcxgldfhO5-6EA_1q3rY962=
6Jalx44qi772dvhgnNymW8VouveOmIFloVwri_Z7NTFkCZwDa50QXcu4dfqYjR0qPOl4e70sAk6=
PQj18NqXCXO7odqJ1evL-u9HLUFIKbQNTuXAFuMYSvcX-xMf1bqu1UnVigpkNT9Vo4_NTpdlZta=
L3-IMGEuq45XQ5dKcQSQDzLdqnj-9lXIz5VLY6qed_d6a5hT4JSDc7Xc297LLw9Layl6qyHK2FJ=
IChJtPhqQTHAHzxvgjhaNjIgLT8yyxptVIqnF5yKg4bzSXILzlQDXEDVWDagLKKHvjKwGeX8DSf=
REWEPucwrytdtP_Kwh-i8sFHeIiHgaLd7TfraJ8ezCG_a33k1dtk4geWthF-FXAyqRvOCBQoQ1-=
AVtTJRUQM1Hu9PI7sQxzdlDVj2URM_YewoDXGeVz_TOxrb-08h4RpoU3oRIO64Uzu6miPOdF2NW=
Zs-NB16rg7MZSygPiwyX3lPpVRWFl8fYT77zZLlF6t4J6xpV-lSRq0uzoQdgCfCk64v7MgXpoBG=
XUkzOeGl1NZXINN4x6aWkwNHyB3uz9LTkF1k=3D"=20width=3D"1"=20height=3D"1"><div=
=20id=3D"izvn"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20text=
-align:=20center;=20display:=20flex;=20justify-content:=20center;=20font-fa=
mily:=20sans-serif;">=20<table=20id=3D"ixaf"=20width=3D"100%"=20style=3D"bo=
x-sizing:=20border-box;=20margin:=200=20auto;=20width:=20100%;=20max-width:=
=20600px;=20border-collapse:=20collapse;">=20<tbody=20id=3D"inui"=20style=
=3D"box-sizing:=20border-box;">=20<tr=20id=3D"i9lj"=20style=3D"box-sizing:=
=20border-box;">=20<td=20id=3D"i9va"=20valign=3D"top"=20align=3D"center"=20=
style=3D"box-sizing:=20border-box;=20vertical-align:=20top;=20text-align:=
=20center;">=20<img=20id=3D"i3w4"=20src=3D"https://cf=2Eshopee=2Esg/file/0c=
d023d64f04491f3dc8076d6932dfdc"=20width=3D"150"=20height=3D"auto"=20style=
=3D"box-sizing:=20border-box;=20color:=20black;=20width:=20150px;=20height:=
=20auto;"/>=20</td>=20</tr>=20</tbody>=20</table>=20</div>=20=20<div=20id=
=3D"i2p7"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20text-alig=
n:=20center;=20display:=20flex;=20justify-content:=20center;=20font-family:=
=20sans-serif;">=20<table=20id=3D"idvi"=20width=3D"100%"=20style=3D"box-siz=
ing:=20border-box;=20margin:=200=20auto;=20width:=20100%;=20max-width:=2060=
0px;=20border-collapse:=20collapse;">=20<tbody=20id=3D"ia35"=20style=3D"box=
-sizing:=20border-box;">=20<tr=20id=3D"imnz1"=20style=3D"box-sizing:=20bord=
er-box;">=20<td=20data-sp-type=3D"sp-content"=20class=3D"sp-content"=20id=
=3D"iqzio"=20width=3D"100%"=20valign=3D"top"=20align=3D"center"=20style=3D"=
box-sizing:=20border-box;=20vertical-align:=20top;=20text-align:=20center;=
=20width:=20100%;=20min-height:=2024px;=20font-family:=20sans-serif;=20font=
-size:=20small;">=20<div=20data-sp-type=3D"sp-text"=20class=3D"sp-text"=20i=
d=3D"i6c4u"=20style=3D"box-sizing:=20border-box;=20padding:=2010px;=20text-=
align:=20left;=20word-break:=20break-word;=20font-family:=20sans-serif;">Ha=
i=20rotiku_co_id,</div>=20<div=20data-sp-type=3D"sp-text"=20class=3D"sp-tex=
t"=20id=3D"imooa"=20style=3D"box-sizing:=20border-box;=20padding:=2010px;=
=20text-align:=20left;=20word-break:=20break-word;=20font-family:=20sans-se=
rif;">Shopee=20telah=20meninjau=20permintaan=20pengembalianmu=20pada=20<a=
=20id=3D"i7k9sj"=20draggable=3D"true"=20href=3D"shopee=2Eco=2Eid/seller-lin=
k/portal/sale/return/225080691287260"=20underline=3D""=20class=3D"link"=20s=
tyle=3D"box-sizing:=20border-box;">#26021802B4S6N6V</a>=C2=A0<div=20style=
=3D"font-size:=2013px;=20font-family:=20Arial;=20line-height:=201=2E2">=0D=
=0A<div=20style=3D"font-size:=2013px;=20font-family:=20Arial;=20line-height=
:=201=2E2">Pengajuan=20banding=20Penjual=20ditolak=20karena=20kemasan=20bag=
ian=20dalam=20produk=20tidak=20sesuai=20dengan=20panduan=20dari=20jasa=20ki=
rim=C2=A0<br/><br/>Kami=20sarankan=20Penjual=20dapat=20mengikuti=20panduan=
=20pengemasan=20produk=20sesuai=20jasa=20kirim=20yang=20digunakan=20pada=20=
link=20<a=20href=3D"https://id=2Eshp=2Eee/open/noti_email?redir=3Dhttps%3A%=
2F%2Fseller=2Eshopee=2Eco=2Eid%2Fedu%2Farticle%2F18823%3Futm_content%3DA8sk=
EcFnpuqd9kZLNyY492LroqXxHzjpJ%26utm_medium%3Demail%26utm_source%3Dnoti"=20r=
el=3D"nofollow">https://seller=2Eshopee=2Eco=2Eid/edu/article/18823</a>=C2=
=A0<br/><br/>Terkait=20ketentuan=20yang=20menanggung=20ongkos=20kirim,=20Pe=
njual=20dapat=20cek=20pada=20halaman=20berikut=20:=20<a=20href=3D"https://i=
d=2Eshp=2Eee/open/noti_email?redir=3Dhttps%3A%2F%2Fseller=2Eshopee=2Eco=2Ei=
d%2Fedu%2Farticle%2F19438%3Futm_content%3DA8skEcFnpuqd9kZLNyY492LroqXxHzjpJ=
%26utm_medium%3Demail%26utm_source%3Dnoti"=20rel=3D"nofollow">https://selle=
r=2Eshopee=2Eco=2Eid/edu/article/19438=C2=A0</a><br/></div>=0D=0A</div><div=
=20id=3D"inc3s"=20style=3D"box-sizing:=20border-box;"><br=20id=3D"inxek"=20=
style=3D"box-sizing:=20border-box;"/></div><div=20id=3D"i4st5"=20style=3D"b=
ox-sizing:=20border-box;">Feedback=20Anda=20sangat=20berarti=20untuk=20kami=
=2E=20Harap=20luangkan=20waktu=20sejenak=20untuk=20menilai=20layanan=20kami=
=20<a=20id=3D"i8f5mc"=20draggable=3D"true"=20href=3D"https://drc-h5=2Eshope=
e=2Eco=2Eid/225080691287260?room_type=3D3&amp;utm_content=3DA8skEcFnpuqd9kZ=
LNyY492LroqXxHzjpJ&amp;utm_medium=3Demail&amp;utm_source=3Dnoti"=20underlin=
e=3D""=20class=3D"link"=20style=3D"box-sizing:=20border-box;">di=20sini</a>=
=2E=0D=0A</div><div=20id=3D"imxwj"=20style=3D"box-sizing:=20border-box;">Ha=
rap=20perhatikan=20bahwa=20survei=20ini=20akan=20berakhir=20dalam=2024=20ja=
m=2E=C2=A0</div><div=20id=3D"i0dzy"=20style=3D"box-sizing:=20border-box;"><=
br=20id=3D"io7ul"=20style=3D"box-sizing:=20border-box;"/></div><div=20id=3D=
"i8sso"=20style=3D"box-sizing:=20border-box;">Silakan=20periksa=20Aplikasi=
=20Shopee-mu=20untuk=20lebih=20jelasnya=20dan=20hubungi=20kami=20<a=20id=3D=
"ibjgdq"=20draggable=3D"true"=20href=3D"https://id=2Eshp=2Eee/open/noti_ema=
il?redir=3Dhttps%3A%2F%2Fshopee=2Eco=2Eid%2Ffaq%2F%3Futm_content%3DA8skEcFn=
puqd9kZLNyY492LroqXxHzjpJ%26utm_medium%3Demail%26utm_source%3Dnoti%2313"=20=
underline=3D""=20class=3D"link"=20style=3D"box-sizing:=20border-box;">di=20=
sini</a>=20jika=20kamu=20memerlukan=20bantuan=20lebih=20lanjut=2E</div><div=
=20id=3D"i72zl"=20style=3D"box-sizing:=20border-box;"><br=20id=3D"iz6t7"=20=
style=3D"box-sizing:=20border-box;"/></div><div=20id=3D"io6bx"=20style=3D"b=
ox-sizing:=20border-box;">Terima=20kasih=2E</div><div=20id=3D"io8ob"=20styl=
e=3D"box-sizing:=20border-box;">=0D=0A</div></div>=20<div=20data-sp-type=3D=
"sp-divider"=20class=3D"sp-divider"=20id=3D"ic79q"=20style=3D"box-sizing:=
=20border-box;=20padding:=2015px=200;"><div=20id=3D"ixloy"=20style=3D"box-s=
izing:=20border-box;=20width:=20100%;=20max-width:=20600px;=20border-top:=
=201px=20solid=20#e0e0e0;"></div></div>=20<div=20data-sp-type=3D"sp-text"=
=20class=3D"sp-text"=20id=3D"in2vq"=20style=3D"box-sizing:=20border-box;=20=
padding:=2010px;=20text-align:=20left;=20word-break:=20break-word;=20font-f=
amily:=20sans-serif;">=20Salam,=20<br=20id=3D"iwuqk"=20style=3D"box-sizing:=
=20border-box;"/>=20Tim=20Shopee=20</div>=20<div=20data-sp-type=3D"sp-text"=
=20class=3D"sp-text"=20id=3D"igntk"=20style=3D"box-sizing:=20border-box;=20=
padding:=2010px;=20text-align:=20left;=20word-break:=20break-word;=20font-f=
amily:=20sans-serif;">=20Butuh=20bantuan?=20Hubungi=20kami:=20<a=20href=3D"=
https://id=2Eshp=2Eee/open/noti_email?redir=3Dhttps%3A%2F%2Fhelp=2Eshopee=
=2Eco=2Eid%2Fs%2Fcontactusform%3Futm_content%3DA8skEcFnpuqd9kZLNyY492LroqXx=
HzjpJ%26utm_medium%3Demail%26utm_source%3Dnoti"=20target=3D"_blank"=20data-=
sp-editable=3D"true"=20underline=3D""=20id=3D"ior8h"=20style=3D"box-sizing:=
=20border-box;">https://help=2Eshopee=2Eco=2Eid/s/contactusform</a>=20</div=
>=20</td>=20</tr>=20</tbody>=20</table>=20</div>=20<br=20id=3D"i0uam"=20sty=
le=3D"box-sizing:=20border-box;"/>=20<br=20id=3D"ia3ji"=20style=3D"box-sizi=
ng:=20border-box;"/>=20=20<div=20id=3D"i2p7-2"=20style=3D"box-sizing:=20bor=
der-box;=20width:=20100%;=20text-align:=20center;=20display:=20flex;=20just=
ify-content:=20center;=20font-family:=20sans-serif;">=20<table=20id=3D"idvi=
-2"=20width=3D"100%"=20style=3D"box-sizing:=20border-box;=20margin:=200=20a=
uto;=20width:=20100%;=20max-width:=20600px;=20border-collapse:=20collapse;"=
>=20<tbody=20id=3D"ia35-2"=20style=3D"box-sizing:=20border-box;"><tr=20id=
=3D"imnz1-2"=20style=3D"box-sizing:=20border-box;">=20<td=20id=3D"i92l"=20v=
align=3D"top"=20align=3D"center"=20style=3D"box-sizing:=20border-box;=20ver=
tical-align:=20top;=20text-align:=20center;=20font-size:=2013px;=20color:=
=20#747474;">=20Ayo,=20Belanja=20di=20Shopee!=20</td>=20</tr><tr=20id=3D"im=
nz1-3"=20style=3D"box-sizing:=20border-box;">=20<td=20id=3D"i92l-2"=20valig=
n=3D"top"=20align=3D"center"=20style=3D"box-sizing:=20border-box;=20vertica=
l-align:=20top;=20text-align:=20center;"><a=20href=3D"https://play=2Egoogle=
=2Ecom/store/apps/details?id=3Dcom=2Eshopee=2Eid&amp;utm_content=3DA8skEcFn=
puqd9kZLNyY492LroqXxHzjpJ&amp;utm_medium=3Demail&amp;utm_source=3Dnoti"=20i=
d=3D"i1c9f"=20underline=3D""=20style=3D"box-sizing:=20border-box;"><img=20s=
rc=3D"https://cf=2Eshopee=2Esg/file/cacc3e27277d02501b0989fdcbaf18e9"=20wid=
th=3D"130"=20id=3D"i1ddu"=20style=3D"box-sizing:=20border-box;=20width:=201=
30px;=20margin:=205px;"/></a><a=20href=3D"https://apps=2Eapple=2Ecom/id/app=
/id959841443?utm_content=3DA8skEcFnpuqd9kZLNyY492LroqXxHzjpJ&amp;utm_medium=
=3Demail&amp;utm_source=3Dnoti"=20id=3D"i6u3i"=20underline=3D""=20style=3D"=
box-sizing:=20border-box;"><img=20src=3D"https://cf=2Eshopee=2Esg/file/5b4d=
cec6c9c60950954b465bafee9cff"=20width=3D"130"=20id=3D"ipyaw"=20style=3D"box=
-sizing:=20border-box;=20width:=20130px;=20margin:=205px;"/></a></td>=20</t=
r>=20</tbody>=20</table>=20</div>=20=20<div=20align=3D"center"=20id=3D"iiri=
jp"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20margin-bottom:=
=2015px;=20display:=20block;=20font-family:=20sans-serif;">=20<div=20id=3D"=
ii9cus"=20style=3D"box-sizing:=20border-box;=20width:=20100%;=20max-width:=
=20600px;=20height:=201px;=20border-top:=201px=20solid=20#e0e0e0;"></div>=
=20</div>=20<div=20id=3D"i2p7-3"=20style=3D"box-sizing:=20border-box;=20wid=
th:=20100%;=20text-align:=20center;=20display:=20flex;=20justify-content:=
=20center;=20font-family:=20sans-serif;">=20<table=20id=3D"idvi-3"=20width=
=3D"100%"=20style=3D"box-sizing:=20border-box;=20margin:=200=20auto;=20widt=
h:=20100%;=20max-width:=20600px;=20border-collapse:=20collapse;">=20<tbody=
=20id=3D"ia35-3"=20style=3D"box-sizing:=20border-box;">=20<tr=20id=3D"imnz1=
-4"=20style=3D"box-sizing:=20border-box;">=20<td=20id=3D"i92l-3"=20valign=
=3D"top"=20align=3D"center"=20style=3D"box-sizing:=20border-box;=20vertical=
-align:=20top;=20text-align:=20center;"><a=20href=3D"https://www=2Efacebook=
=2Ecom/ShopeeID?utm_content=3DA8skEcFnpuqd9kZLNyY492LroqXxHzjpJ&amp;utm_med=
ium=3Demail&amp;utm_source=3Dnoti"=20id=3D"itmpek"=20underline=3D""=20style=
=3D"box-sizing:=20border-box;"><img=20src=3D"https://f=2Eshopee=2Esg/file/3=
814109aa6a3721b577919d5c8a36cfe"=20id=3D"ijjmg2"=20width=3D"40"=20height=3D=
"40"=20style=3D"box-sizing:=20border-box;=20height:=2040px;=20width:=2040px=
;=20margin:=200=2035px;"/></a><a=20href=3D"https://www=2Einstagram=2Ecom/sh=
opee_id?utm_content=3DA8skEcFnpuqd9kZLNyY492LroqXxHzjpJ&amp;utm_medium=3Dem=
ail&amp;utm_source=3Dnoti"=20id=3D"in67qc"=20underline=3D""=20style=3D"box-=
sizing:=20border-box;"><img=20src=3D"https://f=2Eshopee=2Esg/file/3b08ded58=
cbbb9beb74ec4d5ad4c7d53"=20id=3D"ieqafe"=20width=3D"40"=20height=3D"40"=20s=
tyle=3D"box-sizing:=20border-box;=20height:=2040px;=20width:=2040px;=20marg=
in:=200=2035px;"/></a><a=20href=3D"https://id=2Eshp=2Eee/open/noti_email?re=
dir=3Dhttps%3A%2F%2Fshopee=2Eco=2Eid%2Fyoutube%3Futm_content%3DA8skEcFnpuqd=
9kZLNyY492LroqXxHzjpJ%26utm_medium%3Demail%26utm_source%3Dnoti"=20id=3D"isp=
4la"=20underline=3D""=20style=3D"box-sizing:=20border-box;"><img=20src=3D"h=
ttps://f=2Eshopee=2Esg/file/e7ab71dae1223ca9eb4b9f120353a31e"=20id=3D"iruuq=
y"=20width=3D"40"=20height=3D"40"=20style=3D"box-sizing:=20border-box;=20he=
ight:=2040px;=20width:=2040px;=20margin:=200=2035px;"/></a></td>=20</tr>=20=
</tbody>=20</table>=20</div>=20<div=20align=3D"center"=20id=3D"iirijp-2"=20=
style=3D"box-sizing:=20border-box;=20width:=20100%;=20margin:=2015px=200;=
=20display:=20block;">=20<div=20id=3D"ii9cus-2"=20style=3D"box-sizing:=20bo=
rder-box;=20width:=20100%;=20max-width:=20600px;=20height:=201px;=20border-=
top:=201px=20solid=20#e0e0e0;"></div>=20</div>=20=20<div=20id=3D"i2p7-4"=20=
style=3D"box-sizing:=20border-box;=20width:=20100%;=20text-align:=20center;=
=20display:=20flex;=20justify-content:=20center;=20font-family:=20sans-seri=
f;">=20<table=20id=3D"idvi-4"=20width=3D"100%"=20style=3D"box-sizing:=20bor=
der-box;=20margin:=200=20auto;=20width:=20100%;=20max-width:=20600px;=20bor=
der-collapse:=20collapse;">=20<tbody=20id=3D"ia35-4"=20style=3D"box-sizing:=
=20border-box;">=20<tr=20id=3D"imnz1-5"=20style=3D"box-sizing:=20border-box=
;">=20<td=20id=3D"i92l-4"=20valign=3D"top"=20align=3D"center"=20style=3D"bo=
x-sizing:=20border-box;=20vertical-align:=20top;=20font-family:=20sans-seri=
f;=20font-size:=2011px;=20color:=20#747474;=20text-align:=20center;">=20=20=
=20Ini=20adalah=20email=20otomatis=2E=20Mohon=20untuk=20tidak=20membalas=20=
email=20ini=2E<br=20id=3D"i0n54s"=20style=3D"box-sizing:=20border-box;"/>=
=20=20=20=20Tambahkan=20info@mail=2Eshopee=2Eco=2Eid=20pada=20daftar=20kont=
ak=20untuk=20memastikan=20email=20dari=20Shopee=20masuk=20ke=20inbox-mu=2E<=
br=20id=3D"i283df"=20style=3D"box-sizing:=20border-box;"/><br=20id=3D"ixd7j=
9"=20style=3D"box-sizing:=20border-box;"/>=20=20=20Shopee=20Indonesia,=20Ga=
ma=20Tower=208th=20Floor,=20Jl=2E=20H=2ER=2E=20Rasuna=20Said=20No=2E2,=20Ka=
ret=20Kuningan,=20Kecamatan=20Setiabudi,=20Jakarta=20Selatan=2012940<br=20i=
d=3D"iba8fc"=20style=3D"box-sizing:=20border-box;"/></td>=20</tr>=20</tbody=
>=20</table>=20</div>=20</body></html>=0D=0A
--=--2021364459_1772163305263_23671905--