📁 Captain File Manager

✏️ Editing: 1773057091.M761201P55654.managesvr1.smart-it.co.id,S=17698,W=18011:2,

Envelope-to: ecommerce@rotiku.co.id
Delivery-date: Mon, 09 Mar 2026 18:51:31 +0700
Date: Mon, 9 Mar 2026 19:50:47 +0800 (CST)
From: Lazada Indonesia <noreply@support.lazada.co.id>
To: ecommerce@rotiku.co.id
Message-Id: lazada-1773057047282-467
MIME-Version: 1.0
Content-Type: multipart/mixed; 
	boundary="----=_Part_13874691_952399365.1773057047280"
Feedback-ID: return_agent_reject_return_email_id:id:f247de16-e5b3-4428-9481-4b418009e937:Lazada
Subject:  ***SPAM***  Pembaruan Hasil: Permintaan Pengembalian/Pengembalian Dana Ditolak
 Setelah Ditinjau

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Content-Type: multipart/related; 
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Content-Type: text/html;charset=UTF-8
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.=
w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><table align=3D"center" width=
=3D"600" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentat=
ion" style=3D"max-width:600px;min-width:600px;width:600px"><tbody><tr style=
=3D"width:100%"><td><div class=3D"sem-email-template" id=3D"sem-email-templ=
ate_ID_module" data-bu-mode=3D"lazada"><style>
.sem-email-page a:active,
.sem-email-page a:hover {
  outline-width: 0;
}
.sem-email-page [type=3D'button']::-moz-focus-inner,
.sem-email-page [type=3D'reset']::-moz-focus-inner,
.sem-email-page [type=3D'submit']::-moz-focus-inner {
  border-style: none;
  padding: 0;
}
.sem-email-page [type=3D'button']:-moz-focusring,
.sem-email-page [type=3D'reset']:-moz-focusring,
.sem-email-page [type=3D'submit']:-moz-focusring {
  outline: 0.0625rem dotted ButtonText;
}
.sem-email-page a:hover {
  text-decoration: underline;
}
.sem-email-page .anchor:focus {
  outline: none;
}
.sem-email-page h1 .octicon-link,
.sem-email-page h2 .octicon-link,
.sem-email-page h3 .octicon-link,
.sem-email-page h4 .octicon-link,
.sem-email-page h5 .octicon-link,
.sem-email-page h6 .octicon-link {
  color: var(--color-fg-default);
  vertical-align: middle;
  visibility: hidden;
}
.sem-email-page h1:hover .anchor,
.sem-email-page h2:hover .anchor,
.sem-email-page h3:hover .anchor,
.sem-email-page h4:hover .anchor,
.sem-email-page h5:hover .anchor,
.sem-email-page h6:hover .anchor {
  text-decoration: none;
}
.sem-email-page h1:hover .anchor .octicon-link,
.sem-email-page h2:hover .anchor .octicon-link,
.sem-email-page h3:hover .anchor .octicon-link,
.sem-email-page h4:hover .anchor .octicon-link,
.sem-email-page h5:hover .anchor .octicon-link,
.sem-email-page h6:hover .anchor .octicon-link {
  visibility: visible;
}
.sem-email-page pre:hover .copied {
  visibility: visible;
}
.sem-email-page pre:hover .copied:hover {
  background: var(--color-prettylights-syntax-entity-tag);
  color: var(--color-canvas-default);
}
.sem-email-page pre:hover .copied:active,
.sem-email-page pre .copied.active {
  background: var(--color-copied-active-bg);
  color: var(--color-canvas-default);
}
.sem-email-page pre .active .octicon-copy {
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.sem-email-page pre .active .octicon-check {
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</style><table align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"=
0" cellspacing=3D"0" role=3D"presentation" style=3D"max-width:100%;min-widt=
h:100%;width:100%"><tbody><tr style=3D"width:100%"><td><div class=3D"sem-em=
ail-page" data-color-mode=3D"light" style=3D"width: 600px; min-width: 600px=
; margin: auto; overflow: hidden; background-color: #ffffff; border: 1px so=
lid #e5e5e5; font-family: 'Roboto', 'Helvetica Neue', 'Helvetica', 'Arial',=
 sans-serif; font-size: 22px; -webkit-text-size-adjust: 100%; line-height: =
1.71428571; word-wrap: break-word; color: #24292f; color-scheme: light;"><d=
iv class=3D"sem-email-header" style=3D"width: 100%; border-bottom: 1px soli=
d #e5e5e5; margin-top: 0;"><img src=3D"https://img.alicdn.com/imgextra/i2/O=
1CN01n3ubOM1jX9q3Pjt57_!!6000000004557-2-tps-372-96.png" style=3D"border-ra=
dius: 0.5rem; border-style: none; max-width: 100%; box-sizing: content-box;=
 background-color: transparent; margin: 20px auto; width: 124px; height: au=
to; display: block;" width=3D"124" height=3D"auto"></div><div class=3D"sem-=
email-content" style=3D"width: 100%; position: relative;"><div class=3D"sem=
-markdown "><p data-source-pos=3D"1" style=3D"margin-top: 0; margin-bottom:=
 1rem; margin: 1rem 25px;">Hi Seller,</p>
<p data-source-pos=3D"3" style=3D"margin-top: 0; margin-bottom: 1rem; margi=
n: 1rem 25px;">Kami dengan senang hati menginformasikan bahwa setelah penin=
jauan yang mendetail, kami sependapat dengan penilaian Anda dan menolak per=
mintaan pengembalian/pengembalian dana dari pembeli. Hal ini mencerminkan k=
omitmen bersama kita terhadap proses penyelesaian yang adil dan konsisten.<=
/p>
<p data-source-pos=3D"5" style=3D"margin-top: 0; margin-bottom: 1rem; margi=
n: 1rem 25px;">Terima kasih atas kerja sama dan kesabaran Anda selama prose=
s peninjauan. Kami menghargai kemitraan Anda dan kepercayaan yang Anda beri=
kan kepada platform kami untuk melindungi baik pembeli maupun penjual.</p>
<p data-source-pos=3D"7" style=3D"margin-top: 0; margin-bottom: 1rem; margi=
n: 1rem 25px;">Jika Anda memiliki pertanyaan lebih lanjut, tim kami siap me=
mbantu kapan saja.</p>
<p data-source-pos=3D"9" style=3D"margin-top: 0; margin-bottom: 1rem; margi=
n: 1rem 25px;">Salam Hormat,<br>
Tim Parter Support Lazada</p>
<p style=3D"margin-top: 0; margin-bottom: 1rem; margin: 1rem 25px;"><span c=
lass=3D"hr-border" style=3D"display: block; margin: 1em 0; width: 100%; bac=
kground: no-repeat center / 100% url('https://img.lazcdn.com/us/media/9b81f=
0241f25bafda1ad4c23a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" =
height=3D"auto" src=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGr=
cScH6e_!!6000000007852-2-tps-251-58.png" style=3D"border-style: none; box-s=
izing: content-box; max-width: 100%; height: auto; width: 66px; margin: 0 a=
uto; padding: 0 8px; border-radius: 0; background-color: #ffffff; display: =
block; outline: none; border: none; text-decoration: none;" width=3D"66"></=
span></p>
<p data-source-pos=3D"13" style=3D"margin-top: 0; margin-bottom: 1rem; marg=
in: 1rem 25px;">Dear Seller,</p>
<p data-source-pos=3D"15" style=3D"margin-top: 0; margin-bottom: 1rem; marg=
in: 1rem 25px;">We are pleased to inform you that, after a detailed review,=
 we have aligned with your assessment and rejected the buyer=E2=80=99s retu=
rn/refund request. This reflects our shared commitment to a fair and consis=
tent resolution process.</p>
<p data-source-pos=3D"17" style=3D"margin-top: 0; margin-bottom: 1rem; marg=
in: 1rem 25px;">Thank you for your cooperation and patience throughout the =
review. We value your partnership and the trust you place in our platform t=
o protect both buyers and sellers.</p>
<p data-source-pos=3D"19" style=3D"margin-top: 0; margin-bottom: 1rem; marg=
in: 1rem 25px;">If you have further questions, our team is ready to support=
 you anytime.</p>
<p data-source-pos=3D"21" style=3D"margin-top: 0; margin-bottom: 1rem; marg=
in: 1rem 25px;">Best regards,<br>
Lazada Partner Support Team</p></div></div><div class=3D"footer" style=3D"f=
ont-size: 18px; background-color: #f7f6f5; padding: 32px 25px; margin-botto=
m: 0;"><table align=3D"center" width=3D"100%" class=3D"media-list" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation" style=3D"b=
order-spacing: 0; border-collapse: collapse; display: block; width: max-con=
tent; max-width: 100%; margin-top: 0; margin: 0 auto 20px; padding: 0; marg=
in-bottom: 24px;"><tbody style=3D"width:100%"><tr style=3D"width:100%"><td =
align=3D"center" data-id=3D"__react-email-column" style=3D"padding: 0.5em;"=
><a href=3D"https://www.facebook.com/groups/lazadaclub" style=3D"background=
-color: transparent; color: #067df7; text-decoration: none;" target=3D"_bla=
nk"><img src=3D"https://img.alicdn.com/imgextra/i2/O1CN01gIdUjK1aw2nwiP0IU_=
!!6000000003393-2-tps-68-68.png" style=3D"border-radius: 0.5rem; border-sty=
le: none; max-width: 100%; box-sizing: content-box; background-color: trans=
parent; display: block; outline: none; border: none; text-decoration: none;=
 width: 40px; height: 40px;" width=3D"40" height=3D"40"></a></td><td align=
=3D"center" data-id=3D"__react-email-column" style=3D"padding: 0.5em;"><a h=
ref=3D"https://www.youtube.com/@jualandilazada" style=3D"background-color: =
transparent; color: #067df7; text-decoration: none;" target=3D"_blank"><img=
 src=3D"https://img.alicdn.com/imgextra/i3/O1CN01Hi4TiH1lyIWjFZnvk_!!600000=
0004887-2-tps-68-68.png" style=3D"border-radius: 0.5rem; border-style: none=
; max-width: 100%; box-sizing: content-box; background-color: transparent; =
display: block; outline: none; border: none; text-decoration: none; width: =
40px; height: 40px;" width=3D"40" height=3D"40"></a></td><td align=3D"cente=
r" data-id=3D"__react-email-column" style=3D"padding: 0.5em;"><a href=3D"ht=
tps://www.tiktok.com/@jualandilazada" style=3D"background-color: transparen=
t; color: #067df7; text-decoration: none;" target=3D"_blank"><img src=3D"ht=
tps://img.alicdn.com/imgextra/i4/O1CN019PxjS31GEj1ppIMqg_!!6000000000591-2-=
tps-68-68.png" style=3D"border-radius: 0.5rem; border-style: none; max-widt=
h: 100%; box-sizing: content-box; background-color: transparent; display: b=
lock; outline: none; border: none; text-decoration: none; width: 40px; heig=
ht: 40px;" width=3D"40" height=3D"40"></a></td><td align=3D"center" data-id=
=3D"__react-email-column" style=3D"padding: 0.5em;"><a href=3D"https://www.=
instagram.com/lazadaclub/" style=3D"background-color: transparent; color: #=
067df7; text-decoration: none;" target=3D"_blank"><img src=3D"https://img.a=
licdn.com/imgextra/i2/O1CN01bvGxi81aq5eerxoQ4_!!6000000003380-2-tps-68-68.p=
ng" style=3D"border-radius: 0.5rem; border-style: none; max-width: 100%; bo=
x-sizing: content-box; background-color: transparent; display: block; outli=
ne: none; border: none; text-decoration: none; width: 40px; height: 40px;" =
width=3D"40" height=3D"40"></a></td></tr></tbody></table><p style=3D"margin=
-top: 0; margin-bottom: 1rem; display: block; font-weight: 400; line-height=
: 1.4; text-align: center; color: #595f6d; margin: 0 auto; padding: 0 15px;=
">E-mail ini tidak bisa menerima balasan. Silakan hubungi tim<a href=3D"htt=
ps://lzd.co/psclazada" style=3D"background-color: transparent; color: #067d=
f7; text-decoration: none;" target=3D"_blank"> Partner Support Center (PSC)=
 Lazada </a>melalui Live Chat atau Formulir Online jika kamu memiliki perta=
nyaan lebih lanjut.</p></div></div></td></tr></tbody></table></div></td></t=
r></tbody></table><div style=3D"display:none"><img style=3D"display:none" s=
rc=3D"http://gm.mmstat.com/global-message-platform-ae.edm.edm_open?site_id=
=3DID&t=3D1773057047282&msg_id=3Df247de16-e5b3-4428-9481-4b418009e937&templ=
ate_name=3Dreturn_agent_reject_return_email_id&to_address=3Decommerce@rotik=
u.co.id"/></div><div style=3D"display:none"><img style=3D"display:none" src=
=3D"https://sg.mmstat.com/lzdseller.email-engagement.api-tracking?gmkey=3DE=
XP&gokey=3Dsite_id%3DID%26t%3D1773057047282%26msg_id%3Df247de16-e5b3-4428-9=
481-4b418009e937%26mq_msg_id%3D2101260B1B1529C2C8262D7512253BEF%26to_addres=
s%3Decommerce%40rotiku.co.id%26requirement_id%3D577%26template_id%3D5676%26=
template_name%3Dreturn_agent_reject_return_email_id&logtype=3D2"/></div>
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