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✏️ Editing: 1763534179.M570687P594620.managesvr1.smart-it.co.id,S=13774,W=14023

Envelope-to: lazmall@rotiku.co.id
Delivery-date: Wed, 19 Nov 2025 13:36:19 +0700
Date: Wed, 19 Nov 2025 14:35:35 +0800 (CST)
From: Lazada Indonesia <noreply@support.lazada.co.id>
To: lazmall@rotiku.co.id
Message-Id: lazada-1763534135004-395
Subject: [Pemberitahuan Pelanggaran Kebijakan] Kebijakan Pembatasan Order
 Harian (OVL)
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0" cellspacing=3D"0" role=3D"presentation" style=3D"max-width:100%;min-widt=
h:100%;width:100%"><tbody><tr style=3D"width:100%"><td><div class=3D"sem-em=
ail-page" data-color-mode=3D"light" style=3D"width: 600px; min-width: 600px=
; margin: auto; overflow: hidden; padding-bottom: 24px; background: #f5f6f8=
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547bbfac169cf152-1200-526.png'); font-family: 'Roboto', 'Helvetica Neue', '=
Helvetica', 'Arial', sans-serif; font-size: 22px; -webkit-text-size-adjust:=
 100%; line-height: 1.71428571; word-wrap: break-word; color: #24292f; colo=
r-scheme: light;"><div class=3D"sem-email-content" style=3D"background: no-=
repeat right center / 96px url('https://img.alicdn.com/imgextra/i2/O1CN01yL=
8T0h1Y80IQwUDvV_!!6000000003013-2-tps-288-360.png'); position: relative; pa=
dding: 114px 25px 0; margin-top: 0;"><div class=3D"content-wrapper" style=
=3D"position: relative; background-color: white; border-radius: 8px; paddin=
g: 10px 25px 0 25px;"><div class=3D"sem-markdown "><p data-source-pos=3D"1"=
 style=3D"margin-top: 0; margin-bottom: 1rem;">Hi ID67XMVFYV,</p>
<p data-source-pos=3D"3" style=3D"margin-top: 0; margin-bottom: 1rem;">Ting=
kat Pembatalan Penjual telah melebihi persyaratan platform dalam 4 minggu t=
erakhir. Oleh karena itu, tokomu akan diberikan Batas Volume Pesanan (OVL).=
</p>
<p data-source-pos=3D"5" style=3D"margin-top: 0; margin-bottom: 1rem;">Kami=
 harap kamu dapat mempelajari lebih lanjut pedoman & praktik terbaik kami u=
ntuk memperbaiki tingkat pembatalan tokomu <strong style=3D"font-weight: 60=
0;"><a href=3D"https://sellercenter.lazada.co.id/helpcenter/s/faq/knowledge=
?categoryId=3D1000028286&language=3Din_ID&m_station=3DBuyerHelp&questionId=
=3D1000149137" style=3D"background-color: transparent; color: #0969da; text=
-decoration: none;">di sini</a></strong>.</p>
<p data-source-pos=3D"7" style=3D"margin-top: 0; margin-bottom: 1rem;">Jika=
 kaan mu tidak setuju dengan keputusan tersebut & memiliki bukti sanggahan =
untuk diserahkan, kamu dapat ajukan banding melalui halaman Denda Saya.</p>
<p data-source-pos=3D"9" style=3D"margin-top: 0; margin-bottom: 1rem;">Teri=
ma kasih & selamat berjualan!</p>
<p data-source-pos=3D"12" style=3D"margin-top: 0; margin-bottom: 1rem;">You=
r Seller Fault Cancellation Rate has exceeded the platform's requirement ov=
er the last 4 weeks. As a result, an Order Volume Limit (OVL) has been issu=
ed.</p>
<p data-source-pos=3D"14" style=3D"margin-top: 0; margin-bottom: 1rem;">We =
encourage you to review our guidelines and best practices to help improve y=
our cancellation rate <strong style=3D"font-weight: 600;"><a href=3D"https:=
//sellercenter.lazada.co.id/helpcenter/s/faq/knowledge?categoryId=3D1000028=
286&language=3Din_ID&m_station=3DBuyerHelp&questionId=3D1000149137" style=
=3D"background-color: transparent; color: #0969da; text-decoration: none;">=
here</a></strong>.</p>
<p data-source-pos=3D"16" style=3D"margin-top: 0; margin-bottom: 1rem;">If =
you disagree with the decision and have additional information to submit, p=
lease raise an appeal via the My Penalty page.</p>
<p data-source-pos=3D"18" style=3D"margin-top: 0; margin-bottom: 1rem;">Tha=
nk you for your cooperation.</p>
<p data-source-pos=3D"21" style=3D"margin-top: 0; margin-bottom: 1rem;">Bes=
t regards,</p>
<p data-source-pos=3D"23" style=3D"margin-top: 0; margin-bottom: 1rem;">Laz=
ada Indonesia</p></div><div style=3D"width:100%;height:10px;min-height:10px=
"></div></div></div><div class=3D"footer" style=3D"font-size: 18px; margin-=
top: 30px; background: no-repeat top left / 100px url('https://img.alicdn.c=
om/imgextra/i2/O1CN01izNoOH1yMp7ffFGfC_!!6000000006565-2-tps-300-300.png');=
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get=3D"_blank"><img src=3D"https://img.alicdn.com/imgextra/i2/O1CN01gIdUjK1=
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tion: none; width: 40px; height: 40px;" width=3D"40" height=3D"40"></a></td=
><td align=3D"center" data-id=3D"__react-email-column" style=3D"padding: 0.=
5em;"><a href=3D"https://www.youtube.com/@jualandilazada" style=3D"backgrou=
nd-color: transparent; color: #067df7; text-decoration: none;" target=3D"_b=
lank"><img src=3D"https://img.alicdn.com/imgextra/i3/O1CN01Hi4TiH1lyIWjFZnv=
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tyle: none; max-width: 100%; box-sizing: content-box; background-color: tra=
nsparent; display: block; outline: none; border: none; text-decoration: non=
e; width: 40px; height: 40px;" width=3D"40" height=3D"40"></a></td><td alig=
n=3D"center" data-id=3D"__react-email-column" style=3D"padding: 0.5em;"><a =
href=3D"https://www.tiktok.com/@jualandilazada" style=3D"background-color: =
transparent; color: #067df7; text-decoration: none;" target=3D"_blank"><img=
 src=3D"https://img.alicdn.com/imgextra/i4/O1CN019PxjS31GEj1ppIMqg_!!600000=
0000591-2-tps-68-68.png" style=3D"border-radius: 0.5rem; border-style: none=
; max-width: 100%; box-sizing: content-box; background-color: transparent; =
display: block; outline: none; border: none; text-decoration: none; width: =
40px; height: 40px;" width=3D"40" height=3D"40"></a></td><td align=3D"cente=
r" data-id=3D"__react-email-column" style=3D"padding: 0.5em;"><a href=3D"ht=
tps://www.instagram.com/lazadaclub/" style=3D"background-color: transparent=
; color: #067df7; text-decoration: none;" target=3D"_blank"><img src=3D"htt=
ps://img.alicdn.com/imgextra/i2/O1CN01bvGxi81aq5eerxoQ4_!!6000000003380-2-t=
ps-68-68.png" style=3D"border-radius: 0.5rem; border-style: none; max-width=
: 100%; box-sizing: content-box; background-color: transparent; display: bl=
ock; outline: none; border: none; text-decoration: none; width: 40px; heigh=
t: 40px;" width=3D"40" height=3D"40"></a></td></tr></tbody></table><p style=
=3D"margin-top: 0; margin-bottom: 1rem; display: block; font-weight: 400; l=
ine-height: 1.4; text-align: center; color: #595f6d; margin: 0 auto; paddin=
g: 0 40px;">Please note that this email does not support direct replies. Sh=
ould you have any questions, kindly contact our<a href=3D"https://lzd.co/ps=
clazada" style=3D"background-color: transparent; color: #067df7; text-decor=
ation: none;" target=3D"_blank"> Partner Support Center (PSC) </a>team via =
Live Chat or Online Form.</p></div></div></td></tr></tbody></table></div></=
td></tr></tbody></table><div style=3D"display:none"><img style=3D"display:n=
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