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Date: Mon, 02 Mar 2026 14:31:40 +0700
From: purchasing@rotiku.co.id
To: Andhika Wira Pratama <andhika.wira@dso.astra.co.id>
Cc: Burhanudin <burhanudin@dso.astra.co.id>, Ali William
 <ali.william@gmail.com>, 'Rudi Susanto' <rudi.susanto@rotiku.co.id>, Jimmie
 Harison <jimmie.harison@dso.astra.co.id>
Subject: Re: Claim D001 PT. ROTI
In-Reply-To: <TYSPR04MB776473E074DFB2D3DEA2FFB79B7EA@TYSPR04MB7764.apcprd04.prod.outlook.com>
References: <4c669edc877df560b211c5a6fa8b8bae@rotiku.co.id>
 <TYSPR04MB7007C558BF273E7E92BEFDFECC9EA@TYSPR04MB7007.apcprd04.prod.outlook.com>
 <TYSPR04MB7764463EE08374A88C35EBD79B9EA@TYSPR04MB7764.apcprd04.prod.outlook.com>
 <TYSPR04MB77641A8F3DBBE32F0E94FFD39B9FA@TYSPR04MB7764.apcprd04.prod.outlook.com>
 <TYSPR04MB776473E074DFB2D3DEA2FFB79B7EA@TYSPR04MB7764.apcprd04.prod.outlook.com>
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Message-ID: <17ba020d92266d9877fde8dd21907df5@rotiku.co.id>
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Dear Pak Dhika

Noted, kami tunggu hasilnya.
Besar harapan kami bisa mendapat kabar baik terkait hal ini.
Terima kasih

Best Regards
IVAN
PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
Mobile : 0813-1124-1034
email  : purchasing@rotiku.co.id

On 2026-03-02 13:10, Andhika Wira Pratama wrote:
> Dear Kang Burhan dan Tim ROTI,
> 
> Berikut saya informasikan untuk claim PND001-0017/26 akan dilakukan
> pembongkaran pada part untuk keperluan analisa claimnya.
> 
> Jika claim nya di reject, ada kemungkinan part yang kembali sudah
> tidak utuh.
> 
> Terimakasih atas pengertiannya.
> 
> Best Regards,
> 
> _ _
> 
> Andhika Wira Pratama
> 
> _PIC CLAIM HEAD OFFICE_
> 
> PT. ASTRA INTERNATIONAL DAIHATSU
> 
> JL. Selayar Blok D8, Kawasan Industri MM2100
> 
> Cibitung, Bekasi 17530
> 
> From: Andhika Wira Pratama
> Sent: Friday, 30 January 2026 08:18
> To: Burhanudin <burhanudin@dso.astra.co.id>; purchasing@rotiku.co.id
> Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto'
> <rudi.susanto@rotiku.co.id>; Jimmie Harison
> <jimmie.harison@dso.astra.co.id>
> Subject: Claim D001 PT. ROTI
> 
> Dear Kang Burhan,
> 
> Claim berikut ini sudah di judgement investigasi oleh ADM, silahkan
> kirimkan part dan dokumennya ke gudang HO.
> 
> Best Regards,
> 
> _ _
> 
> Andhika Wira Pratama
> 
> _PIC CLAIM HEAD OFFICE_
> 
> PT. ASTRA INTERNATIONAL DAIHATSU
> 
> JL. Selayar Blok D8, Kawasan Industri MM2100
> 
> Cibitung, Bekasi 17530
> 
> From: Andhika Wira Pratama
> Sent: Thursday, 29 January 2026 13:53
> To: Burhanudin <burhanudin@dso.astra.co.id>; purchasing@rotiku.co.id
> Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto'
> <rudi.susanto@rotiku.co.id>; Jimmie Harison
> <jimmie.harison@dso.astra.co.id>
> Subject: Claim D001 PT. ROTI
> 
> Dear Kang Burhan,
> 
> Sudah saya proses, berikut no. Slip BA nya: PND001-0017/26
> 
> Best Regards,
> 
> _ _
> 
> Andhika Wira Pratama
> 
> _PIC CLAIM HEAD OFFICE_
> 
> PT. ASTRA INTERNATIONAL DAIHATSU
> 
> JL. Selayar Blok D8, Kawasan Industri MM2100
> 
> Cibitung, Bekasi 17530
> 
> From: Burhanudin <burhanudin@dso.astra.co.id>
> Sent: Thursday, 29 January 2026 10:44
> To: purchasing@rotiku.co.id; Andhika Wira Pratama
> <andhika.wira@dso.astra.co.id>
> Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto'
> <rudi.susanto@rotiku.co.id>; Jimmie Harison
> <jimmie.harison@dso.astra.co.id>
> Subject: Bls: RETUR : BA26-00004R
> 
> Dear bagn dhika,
> 
> Mohon proses pengajuan claim dealer ROTI
> 
> _"SALAM SAHABAT"_
> 
> Terimakasih untuk perhatian dan kerjasamanya
> Best Regards
> 
> B U R H A N
> PartSales DKI
> email    : burhanudin@dso.astra.co.id
> 
> _"melayani sepenuh hati, memberi yang terbaik"_
> 
> -------------------------
> 
> Dari: purchasing@rotiku.co.id <purchasing@rotiku.co.id>
> Dikirim: Rabu, 28 Januari 2026 16.18
> Kepada: Burhanudin <burhanudin@dso.astra.co.id>
> Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto'
> <rudi.susanto@rotiku.co.id>; Jimmie Harison
> <jimmie.harison@dso.astra.co.id>
> Subjek: RETUR : BA26-00004R
> 
> This message was sent from outside of the organization. Please do not
> click hyperlinks or open attachments unless you recognize the source
> of this email and know the content is safe.
> 
> Dear Pak Burhan,
> 
> Berikut kami lampirkan BA26-00004R, mohon dapat segera diretur. BA,
> Terlampir.
> 
> NB: Kondisi radiator diketahui penyok (pd bag. sirip) saat dicek sblm
> brg dijual ke customer, sebagai standarisasi yg rutin & wajib
> dilakukan
> tim WH.
> 
> Demikian pengajuan retur ini kami informasikan, agar dapat
> ditindaklanjuti.
> Terima kasih atas bantuannya.
> 
> Best Regards
> 
> IVAN
> PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
> Mobile : 0813-1124-1034
> email  : purchasing@rotiku.co.id
> 
> PT Astra International Tbk
> Semangat Astra Terpadu Untuk Indonesia
> www.astra.co.id [1]
> 
> The information transmitted is intended only for the person or the
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> 
> Links:
> ------
> [1] https://www.astra.co.id