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Delivery-date: Wed, 14 Jan 2026 11:29:55 +0700
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From: William Ali <ali.william@gmail.com>
Date: Wed, 14 Jan 2026 11:29:23 +0700
Message-ID: <CALSusEvmyDOKfB8f+2v4_fj-OmLt1XSkhS8QMVpK93jvMz+uWQ@mail.gmail.com>
Subject: Re: Claim D001 PT. ROTI
To: Jimmie Harison <jimmie.harison@dso.astra.co.id>
Cc: "purchasing@rotiku.co.id" <purchasing@rotiku.co.id>, 
	Andhika Wira Pratama <andhika.wira@dso.astra.co.id>, Burhanudin <burhanudin@dso.astra.co.id>, 
	ivan fadilah <ivanfadil0411@gmail.com>, 
	"rudi.susanto@rotiku.co.id" <rudi.susanto@rotiku.co.id>, Ady Senjaya <ady.senjaya@dso.astra.co.id>, 
	Gemilang Yooka Putra <gemilang.yookaputra@dso.astra.co.id>, 
	Anggi Hartawan <anggi.hartawan@dso.astra.co.id>
Content-Type: multipart/alternative; boundary="000000000000b136830648518c91"

--000000000000b136830648518c91
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Dear P'Jimmie,

Selamat pagi.

Baik terima kasih bantuannya. Selain pengajuan ulang, mohon dibantu infokan
ke ADM untuk improvement packaging alternator karena sudah cukup sering
kejadian.

Thank you.

Blessings,
William

"Blessed is the man who trusts in the Lord, And whose hope is the Lord. For
he shall be like a tree planted by the waters, Which spreads out its roots
by the river, And will not fear when heat comes; But its leaf will be
green, And will not be anxious in the year of drought, Nor will cease from
yielding fruit."

"Thanking God for the wonderful & beautiful life He's given us; for the
glorious work He's working in and through us... realizing that He knows our
weaknesses, thanking Him for the Holy Spirit that helps, annoints, and
empowers us to do His will, as we live sacrificially to Jesus our Lord."

On Wed, Jan 14, 2026 at 9:31=E2=80=AFAM Jimmie Harison <
jimmie.harison@dso.astra.co.id> wrote:

> Dear Pak William,
>
>
>
> Untuk pengajuan banding liner 53876-bz270 yang kurang isi kami segera
> komunikasikan Kembali mengenai kurang isi 1pcs dengan data data terbaru i=
ni.
>
> Sedangkan untuk altenator kami bantu ajukan ulang kembali agar ADM dapat
> mempertimbangkan lagi karena kodisi part damage saat barang diterima.
>
> Terima kasih.
>
>
>
> Regards
>
>
>
> Jimmie H
>
>
>
> *From:* William Ali <ali.william@gmail.com>
> *Sent:* Tuesday, 13 January 2026 16:23
> *To:* purchasing@rotiku.co.id
> *Cc:* Jimmie Harison <jimmie.harison@dso.astra.co.id>; Andhika Wira
> Pratama <andhika.wira@dso.astra.co.id>; Burhanudin <
> burhanudin@dso.astra.co.id>; ivan fadilah <ivanfadil0411@gmail.com>;
> rudi.susanto@rotiku.co.id; Ady Senjaya <ady.senjaya@dso.astra.co.id>
> *Subject:* Re: Claim D001 PT. ROTI
>
>
>
> This message was sent from outside of the organization. Please do not
> click hyperlinks or open attachments unless you recognize the source of
> this email and know the content is safe.
>
>
>
> Dear P'Ivan,
>
>
>
> Noted, thank you. @Pak Jimmie, berikut data nya, mohon dibantu.
>
>
>
> Terima kasih.
>
>
>
> Blessings,
>
> William
>
>
>
> --
>
>
>
> "Blessed is the man who trusts in the Lord, And whose hope is the Lord.
> For he shall be like a tree planted by the waters, Which spreads out its
> roots by the river, And will not fear when heat comes; But its leaf will =
be
> green, And will not be anxious in the year of drought, Nor will cease fro=
m
> yielding fruit."
>
>
>
> "Thanking God for the wonderful & beautiful life He's given us; for the
> glorious work He's working in and through us... realizing that He knows o=
ur
> weaknesses, thanking Him for the Holy Spirit that helps, annoints, and
> empowers us to do His will, as we live sacrificially to Jesus our Lord."
>
>
>
>
>
> On Tue, Jan 13, 2026 at 4:18=E2=80=AFPM <purchasing@rotiku.co.id> wrote:
>
> Dear Pak William
>
>
> Berikut ini adalah rekap claim/BA alternator yang direject adalah sbb:
>
>
> BA25-00016R =3D D27060-BZ280-001, ada lecet/luka (shg gear tdk
> memutar/macet)
> PND001-0095/25 status Reject
> Aju Banding, PND001-0178/25 status Reject
>
> BA25-00039R =3D D27060-BZ290-001, kondisi patah pd bag. konektor
> PND001-0182/25 status reject, krn reason administrasi dmn brg kami claim
> pd bln Agustus'25 dg dokumen (Astra) di bulan Jun'25. PND, Terlampir
> NB: Update sisa stok ROTI hingga skg =3D 29 pcs, dr total brg yg disupply
> (ATW) sebanyak 50 pcs pada bulan Jun'25
>
> BA25-00047R =3D D27060-BZ241-001, kondisi penyok
> PND001-0204/25 status reject
> Aju Banding, PND001-0223/25 status Reject.
>
>
> Demikian yang dapat saya informasikan untuk diketahui.
> Terima kasih atas perhatiannya
>
>
> Best Regard
> IVAN
> PT. Rajawali Otomotif Tirta Internasional
>
>
> On 2026-01-13 12:36, William Ali wrote:
> > Dear P'Jimmie,
> >
> > Selamat siang.
> >
> > Mohon dibantu untuk hal tersebut; sekalian dengan beberapa kasus
> > alternator yang pernah saya sampaikan ketika ketemuan terakhir dengan
> > P'Ady di kantor ROTI. @Pak Ivan, tolong bantu direkap dan dilampirkan
> > di email berikut beberapa kasus alternator yang ditolak ADM.
> >
> > Thank you.
> >
> > Blessings,
> > William
> >
> > --
> >
> > "Blessed is the man who trusts in the Lord, And whose hope is the
> > Lord. For he shall be like a tree planted by the waters, Which spreads
> > out its roots by the river, And will not fear when heat comes; But its
> > leaf will be green, And will not be anxious in the year of drought,
> > Nor will cease from yielding fruit."
> >
> > "Thanking God for the wonderful & beautiful life He's given us; for
> > the glorious work He's working in and through us... realizing that He
> > knows our weaknesses, thanking Him for the Holy Spirit that helps,
> > annoints, and empowers us to do His will, as we live sacrificially to
> > Jesus our Lord."
> >
> > On Tue, Jan 13, 2026 at 12:02=E2=80=AFPM <purchasing@rotiku.co.id> wrot=
e:
> >
> >> Dear Pak Dhika
> >> cc. Pak Burhan
> >>
> >> Hal: Pengajuan Banding
> >>
> >> Berkenan dengan case ini, saat hal ini terjadi (pd tgl 24 Des 2025),
> >>
> >> saya langsung memberikan informasi via email dan WA pada hari yg
> >> bersamaan.
> >>
> >> Case ini sudah sangat clear terdeteksi (di awal) oleh tim WH kami,
> >>
> >> dimana pada pesan WA sy kirimkan juga video-nya kepada Pak Burhan.
> >>
> >> Untuk itu kami mengajukan Banding, dengan harapan bisa dievalusi
> >> kembali.
> >>
> >> Demikian yang dapat saya sampaikan. Terima kasih atas segenap
> >> perhatian
> >> & kerjasamanya
> >>
> >> Best regards
> >>
> >> IVAN
> >> PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
> >> Mobile : 0813-1124-1034
> >> email : purchasing@rotiku.co.id
> >>
> >> On 2026-01-13 10:15, Andhika Wira Pratama wrote:
> >>> Dear Kang Burhan,
> >>>
> >>> Untuk claim ini di reject oleh ADM dengan reason berikut:
> >>>
> >>> Hai Sahabat,
> >>>
> >>> Berdasarkan hasil investigasi:
> >>>
> >>> 1) Stok di SAP tercatat 196, sedangkan stok fisik 191.
> >>>
> >>> 2) Part dipacking menggunakan DPM-DS10 dengan qty 5 pcs/dus.
> >>>
> >>> 3) Tidak ditemukan koreksi baik melalui RF maupun input manual via
> >>> SAP, sehingga kemungkinan kurang sangat kecil.
> >>>
> >>> Oleh karena itu mohon maaf claim ini kami reject.
> >>>
> >>> Terima Kasih
> >>>
> >>> Best Regards
> >>>
> >>> _ _
> >>>
> >>> Andhika Wira Pratama
> >>>
> >>> _PIC CLAIM HEAD OFFICE_
> >>>
> >>> PT. ASTRA INTERNATIONAL DAIHATSU
> >>>
> >>> JL. Selayar Blok D8, Kawasan Industri MM2100
> >>>
> >>> Cibitung, Bekasi 17530
> >>>
> >>> From: Andhika Wira Pratama
> >>> Sent: Tuesday, 06 January 2026 10:44
> >>> To: Burhanudin <burhanudin@dso.astra.co.id>; 'ivan fadilah'
> >>> <ivanfadil0411@gmail.com>
> >>> Cc: 'William Ali' <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; 'ROTI - PURCHASING'
> >>> <purchasing@rotiku.co.id>; 'rudi.susanto@rotiku.co.id'
> >>> <rudi.susanto@rotiku.co.id>
> >>> Subject: Claim D001 PT. ROTI
> >>>
> >>> Dear Kang Burhan,
> >>>
> >>> Claim berikut ini sudah di judgement investigasi oleh ADM,
> >> silahkan
> >>> kirimkan part dan dokumennya ke gudang HO.
> >>>
> >>> Best Regards,
> >>>
> >>> _ _
> >>>
> >>> Andhika Wira Pratama
> >>>
> >>> _PIC CLAIM HEAD OFFICE_
> >>>
> >>> PT. ASTRA INTERNATIONAL DAIHATSU
> >>>
> >>> JL. Selayar Blok D8, Kawasan Industri MM2100
> >>>
> >>> Cibitung, Bekasi 17530
> >>>
> >>> From: Andhika Wira Pratama
> >>> Sent: Monday, 29 December 2025 09:26
> >>> To: Burhanudin <burhanudin@dso.astra.co.id>; ivan fadilah
> >>> <ivanfadil0411@gmail.com>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> Subject: Claim D001 PT. ROTI
> >>>
> >>> Dear Kang Burhan,
> >>>
> >>> Sudah saya proses, berikut No Slip BA nya: PND001-0262/25
> >>>
> >>> Best Regards,
> >>>
> >>> _ _
> >>>
> >>> Andhika Wira Pratama
> >>>
> >>> _PIC CLAIM HEAD OFFICE_
> >>>
> >>> PT. ASTRA INTERNATIONAL DAIHATSU
> >>>
> >>> JL. Selayar Blok D8, Kawasan Industri MM2100
> >>>
> >>> Cibitung, Bekasi 17530
> >>>
> >>> From: Burhanudin <burhanudin@dso.astra.co.id>
> >>> Sent: Friday, 26 December 2025 16:48
> >>> To: ivan fadilah <ivanfadil0411@gmail.com>; Andhika Wira Pratama
> >>> <andhika.wira@dso.astra.co.id>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> Subject: Bls: RETUR : BA25-00062R
> >>>
> >>> Dear bang dhika,
> >>>
> >>> maaf berikut revisinya
> >>>
> >>> untuk nomer faktur dan tanggal
> >>>
> >>> _"SALAM SAHABAT"_
> >>>
> >>> Terimakasih untuk perhatian dan kerjasamanya
> >>> Best Regards
> >>>
> >>> B U R H A N
> >>> PartSales DKI
> >>> email : burhanudin@dso.astra.co.id
> >>>
> >>> _"melayani sepenuh hati, memberi yang terbaik"_
> >>>
> >>> -------------------------
> >>>
> >>> Dari: Burhanudin <burhanudin@dso.astra.co.id>
> >>> Dikirim: Jumat, 26 Desember 2025 16.41
> >>> Kepada: ivan fadilah <ivanfadil0411@gmail.com>; Andhika Wira
> >> Pratama
> >>> <andhika.wira@dso.astra.co.id>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> <rudi.susanto@rotiku.co.id>
> >>> Subjek: Bls: RETUR : BA25-00062R
> >>>
> >>> Dear bagn dika,
> >>>
> >>> mohon proses pengajuan clai dealer ROTI
> >>>
> >>> _"SALAM SAHABAT"_
> >>>
> >>> Terimakasih untuk perhatian dan kerjasamanya
> >>> Best Regards
> >>>
> >>> B U R H A N
> >>> PartSales DKI
> >>> email : burhanudin@dso.astra.co.id
> >>>
> >>> _"melayani sepenuh hati, memberi yang terbaik"_
> >>>
> >>> -------------------------
> >>>
> >>> Dari: ivan fadilah <ivanfadil0411@gmail.com>
> >>> Dikirim: Rabu, 24 Desember 2025 14.17
> >>> Kepada: Burhanudin <burhanudin@dso.astra.co.id>
> >>> Cc: William Ali <ali.william@gmail.com>; Jimmie Harison
> >>> <jimmie.harison@dso.astra.co.id>; ROTI - PURCHASING
> >>> <purchasing@rotiku.co.id>; rudi.susanto@rotiku.co.id
> >>> <rudi.susanto@rotiku.co.id>
> >>> Subjek: RETUR : BA25-00062R
> >>>
> >>> This message was sent from outside of the organization. Please do
> >> not
> >>> click hyperlinks or open attachments unless you recognize the
> >> source
> >>> of this email and know the content is safe.
> >>>
> >>> Dear Pak Burhan,
> >>>
> >>> Berikut kami lampirkan BA25-00062R, mohon dapat segera diretur.
> >> BA,
> >>> Terlampir
> >>>
> >>> NB : Faktur tidak dilampirkan krn belum diterima, dmn barang baru
> >>> dikirim hari ini tgl 24/12/25 tetapi fisiknya kurang 1 pcs
> >>>
> >>> Demikian pengajuan retur ini kami informasikan, agar dapat
> >>> ditindaklanjuti.
> >>> Terima kasih atas bantuannya.
> >>>
> >>> Best Regards
> >>>
> >>> IVAN
> >>> PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
> >>> Mobile : 0813-1124-1034
> >>> email : purchasing@rotiku.co.id
> >>>
> >>> PT Astra International Tbk
> >>> Semangat Astra Terpadu Untuk Indonesia
> >>> www.astra.co.id [1] [1]
> >>>
> >>> The information transmitted is intended only for the person or the
> >>> entity to which it is addressed and may contain confidential
> >> and/or
> >>> privileged material. If you have received it by mistake please
> >> notify
> >>> the sender by return e-mail and delete this message including any
> >> of
> >>> its attachments from your system. Any use, review, reliance or
> >>> dissemination of this message in whole or in part is strictly
> >>> prohibited. Please note that e-mails are susceptible to change.
> >> The
> >>> views expressed herein do not necessarily represent those of PT
> >> Astra
> >>> International Tbk and should not be construed as the views, offers
> >> or
> >>> acceptances of PT Astra International Tbk.
> >>>
> >>> Links:
> >>> ------
> >>> [1] https://www.astra.co.id
> >
> >
> > Links:
> > ------
> > [1] http://www.astra.co.id
>
> *PT Astra International Tbk*
> Semangat Astra Terpadu Untuk Indonesia
> www.astra.co.id
>
> The information transmitted is intended only for the person or the entity
> to which it is addressed and may contain confidential and/or privileged
> material. If you have received it by mistake please notify the sender by
> return e-mail and delete this message including any of its attachments fr=
om
> your system. Any use, review, reliance or dissemination of this message i=
n
> whole or in part is strictly prohibited. Please note that e-mails are
> susceptible to change. The views expressed herein do not necessarily
> represent those of PT Astra International Tbk and should not be construed
> as the views, offers or acceptances of PT Astra International Tbk.
>

--000000000000b136830648518c91
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr"><div>Dear P&#39;Jimmie,</div><div> </div><div>Selamat p=
agi.</div><div> </div><div>Baik terima kasih bantuannya. Selain pengajua=
n ulang, mohon dibantu infokan ke ADM untuk improvement packaging alternato=
r karena sudah cukup sering kejadian.=C2=A0</div><div> </div><div><div d=
ir=3D"ltr" class=3D"gmail_signature" data-smartmail=3D"gmail_signature"><di=
v dir=3D"ltr"><div>Thank you.</div><div> </div><div>Blessings,</div><div=
>William</div><div> </div><div>--</div><div> </div><div>&quot;Blessed=
 is the man who trusts in the Lord, And whose hope is the Lord. For he shal=
l be like a tree planted by the waters, Which spreads out its roots by the =
river, And will not fear when heat comes; But its leaf will be green, And w=
ill not be anxious in the year of drought, Nor will cease from yielding fru=
it.&quot;</div><div> </div><div>&quot;Thanking God for the wonderful &am=
p; beautiful life He&#39;s given us; for the glorious work He&#39;s working=
 in and through us... realizing that He knows our weaknesses, thanking Him =
for the Holy Spirit that helps, annoints, and empowers us to do His will, a=
s we live sacrificially to Jesus our Lord.&quot; </div></div></d=
iv></div> </div> <div class=3D"gmail_quote gmail_quote_container"><di=
v dir=3D"ltr" class=3D"gmail_attr">On Wed, Jan 14, 2026 at 9:31=E2=80=AFAM =
Jimmie Harison &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmie=
.harison@dso.astra.co.id</a>&gt; wrote: </div><blockquote class=3D"gmail=
_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204=
,204);padding-left:1ex"><div class=3D"msg8759121034422000553">

<div lang=3D"EN-ID" style=3D"overflow-wrap: break-word;">
<div class=3D"m_8759121034422000553WordSection1">
Dear Pak William,<=
/u>
=C2=A0<=
/span>
Untuk pengajuan bandi=
ng liner 53876-bz270 yang kurang isi kami segera komunikasikan Kembali meng=
enai kurang isi 1pcs dengan data data terbaru ini.
Sedangkan untuk alten=
ator kami bantu ajukan ulang kembali agar ADM dapat mempertimbangkan lagi k=
arena kodisi part damage saat barang diterima.
Terima kasih.<=
u>
=C2=A0<=
/span>
Regards=

=C2=A0<=
/span>
Jimmie H</u=
>
=C2=A0
<div>
<div style=3D"border-right:none;border-bottom:none;border-left:none;border-=
top:1pt solid rgb(225,225,225);padding:3pt 0cm 0cm">
From: William Ali &lt;<a href=3D"m=
ailto:ali.william@gmail.com" target=3D"_blank">ali.william@gmail.com</a>&gt=
;
 
Sent: Tuesday, 13 January 2026 16:23 
To: <a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blank">pur=
chasing@rotiku.co.id</a> 
Cc: Jimmie Harison &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co=
.id" target=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; Andhika Wira=
 Pratama &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id" target=3D"_bla=
nk">andhika.wira@dso.astra.co.id</a>&gt;; Burhanudin &lt;<a href=3D"mailto:=
burhanudin@dso.astra.co.id" target=3D"_blank">burhanudin@dso.astra.co.id</a=
>&gt;; ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.com" target=
=3D"_blank">ivanfadil0411@gmail.com</a>&gt;; <a href=3D"mailto:rudi.susanto=
@rotiku.co.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a>; Ady Senjaya=
 &lt;<a href=3D"mailto:ady.senjaya@dso.astra.co.id" target=3D"_blank">ady.s=
enjaya@dso.astra.co.id</a>&gt; 
Subject: Re: Claim D001 PT. ROTI
</div>
</div>
=C2=A0
<table border=3D"0" cellspacing=3D"0" cellpadding=3D"0" align=3D"left" widt=
h=3D"100%" style=3D"width:100%">
<tbody>
<tr>
<td style=3D"background:rgb(255,185,0);padding:5pt 2pt"></td>
<td width=3D"100%" style=3D"width:100%;background:rgb(255,248,229);padding:=
5pt 4pt 5pt 12pt">
<div>

This message was sent fro=
m outside of the organization. Please do not click hyperlinks or open attac=
hments unless you recognize the source of this email and know the content i=
s safe.
</div>
</td>
</tr>
</tbody>
</table>
=C2=A0
<div>
<div>
<div>
Dear P&#39;Ivan,
</div>
<div>
=C2=A0
</div>
<div>
Noted, thank you.=C2=A0@Pak Jimmie, berikut data nya=
, mohon dibantu.
</div>
<div>
=C2=A0
</div>
<div>
Terima kasih.
</div>
<div>
<div>
<div>
<div>
=C2=A0
</div>
<div>
Blessings,
</div>
<div>
William
</div>
<div>
=C2=A0
</div>
<div>
--
</div>
<div>
=C2=A0
</div>
<div>
&quot;Blessed is the man who trusts in the Lord, And=
 whose hope is the Lord. For he shall be like a tree planted by the waters,=
 Which spreads out its roots by the river, And will not fear when heat come=
s; But its leaf will be green, And will
 not be anxious in the year of drought, Nor will cease from yielding fruit.=
&quot;
</div>
<div>
=C2=A0
</div>
<div>
&quot;Thanking God for =
the wonderful &amp; beautiful life He&#39;s given us; for the glorious work=
 He&#39;s working in and through us... realizing that He knows our weakness=
es, thanking Him for the Holy Spirit that helps, annoints,
 and empowers us to do His will, as we live sacrificially to Jesus our Lord=
.&quot; 
 

</div>
</div>
</div>
</div>
=C2=A0
</div>
=C2=A0
<div>
<div>
On Tue, Jan 13, 2026 at 4:18=E2=80=AFPM &lt;<a href=3D"mailto:purchasing@ro=
tiku.co.id" target=3D"_blank">purchasing@rotiku.co.id</a>&gt; wrote:=

</div>
<blockquote style=3D"border-top:none;border-right:none;border-bottom:none;b=
order-left:1pt solid rgb(204,204,204);padding:0cm 0cm 0cm 6pt;margin-left:4=
.8pt;margin-right:0cm">
Dear Pak William 
 
 
Berikut ini adalah rekap claim/BA alternator yang direject adalah sbb: 
 
 
BA25-00016R =3D D27060-BZ280-001, ada lecet/luka (shg gear tdk 
memutar/macet) 
PND001-0095/25 status Reject 
Aju Banding, PND001-0178/25 status Reject 
 
BA25-00039R =3D D27060-BZ290-001, kondisi patah pd bag. konektor 
PND001-0182/25 status reject, krn reason administrasi dmn brg kami claim <b=
r>
pd bln Agustus&#39;25 dg dokumen (Astra) di bulan Jun&#39;25.=C2=A0 PND, Te=
rlampir 
NB: Update sisa stok ROTI hingga skg =3D 29 pcs, dr total brg yg disupply <=
br>
(ATW) sebanyak 50 pcs pada bulan Jun&#39;25 
 
BA25-00047R =3D D27060-BZ241-001, kondisi penyok 
PND001-0204/25 status reject 
Aju Banding, PND001-0223/25 status Reject. 
 
 
Demikian yang dapat saya informasikan untuk diketahui. 
Terima kasih atas perhatiannya 
 
 
Best Regard 
IVAN 
PT. Rajawali Otomotif Tirta Internasional 
 
 
On 2026-01-13 12:36, William Ali wrote: 
&gt; Dear P&#39;Jimmie, 
&gt; 
&gt; Selamat siang. 
&gt; 
&gt; Mohon dibantu untuk hal tersebut; sekalian dengan beberapa kasus 
&gt; alternator yang pernah saya sampaikan ketika ketemuan terakhir dengan<=
br>
&gt; P&#39;Ady di kantor ROTI. @Pak Ivan, tolong bantu direkap dan dilampir=
kan 
&gt; di email berikut beberapa kasus alternator yang ditolak ADM. 
&gt; 
&gt; Thank you. 
&gt; 
&gt; Blessings, 
&gt; William 
&gt; 
&gt; -- 
&gt; 
&gt; &quot;Blessed is the man who trusts in the Lord, And whose hope is the=
 
&gt; Lord. For he shall be like a tree planted by the waters, Which spreads=
 
&gt; out its roots by the river, And will not fear when heat comes; But its=
 
&gt; leaf will be green, And will not be anxious in the year of drought,<br=
>
&gt; Nor will cease from yielding fruit.&quot; 
&gt; 
&gt; &quot;Thanking God for the wonderful &amp; beautiful life He&#39;s giv=
en us; for 
&gt; the glorious work He&#39;s working in and through us... realizing that=
 He 
&gt; knows our weaknesses, thanking Him for the Holy Spirit that helps, 
&gt; annoints, and empowers us to do His will, as we live sacrificially to<=
br>
&gt; Jesus our Lord.&quot; 
&gt; 
&gt; On Tue, Jan 13, 2026 at 12:02=E2=80=AFPM &lt;<a href=3D"mailto:purchasing@rotiku.co.id" targe=
t=3D"_blank">purchasing@rotiku.co.id</a>&gt; wrote: 
&gt; 
&gt;&gt; Dear Pak Dhika 
&gt;&gt; cc. Pak Burhan 
&gt;&gt; 
&gt;&gt; Hal: Pengajuan Banding 
&gt;&gt; 
&gt;&gt; Berkenan dengan case ini, saat hal ini terjadi (pd tgl 24 Des 2025=
), 
&gt;&gt; 
&gt;&gt; saya langsung memberikan informasi via email dan WA pada hari yg<b=
r>
&gt;&gt; bersamaan. 
&gt;&gt; 
&gt;&gt; Case ini sudah sangat clear=C2=A0 terdeteksi (di awal) oleh=C2=A0 =
tim WH kami, 
&gt;&gt; 
&gt;&gt; dimana pada pesan WA sy kirimkan juga video-nya kepada Pak Burhan.=
 
&gt;&gt; 
&gt;&gt; Untuk itu kami mengajukan Banding, dengan harapan bisa dievalusi<b=
r>
&gt;&gt; kembali. 
&gt;&gt; 
&gt;&gt; Demikian yang dapat saya sampaikan. Terima kasih atas segenap 
&gt;&gt; perhatian 
&gt;&gt; &amp; kerjasamanya 
&gt;&gt; 
&gt;&gt; Best regards 
&gt;&gt; 
&gt;&gt; IVAN 
&gt;&gt; PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL 
&gt;&gt; Mobile : 0813-1124-1034 
&gt;&gt; email=C2=A0 : <a href=3D"mailto:purchasing@rotiku.co.id" target=3D=
"_blank">purchasing@rotiku.co.id</a> 
&gt;&gt; 
&gt;&gt; On 2026-01-13 10:15, Andhika Wira Pratama wrote: 
&gt;&gt;&gt; Dear Kang Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Untuk claim ini di reject oleh ADM dengan reason berikut: 
&gt;&gt;&gt; 
&gt;&gt;&gt; Hai Sahabat, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Berdasarkan hasil investigasi: 
&gt;&gt;&gt; 
&gt;&gt;&gt; 1) Stok di SAP tercatat 196, sedangkan stok fisik 191. 
&gt;&gt;&gt; 
&gt;&gt;&gt; 2) Part dipacking menggunakan DPM-DS10 dengan qty 5 pcs/dus.<b=
r>
&gt;&gt;&gt; 
&gt;&gt;&gt; 3) Tidak ditemukan koreksi baik melalui RF maupun input manual=
 via 
&gt;&gt;&gt; SAP, sehingga kemungkinan kurang sangat kecil. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Oleh karena itu mohon maaf claim ini kami reject. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Terima Kasih 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; _ _ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Andhika Wira Pratama 
&gt;&gt;&gt; 
&gt;&gt;&gt; _PIC CLAIM HEAD OFFICE_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt;&gt;&gt; 
&gt;&gt;&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt;&gt;&gt; 
&gt;&gt;&gt; Cibitung, Bekasi 17530 
&gt;&gt;&gt; 
&gt;&gt;&gt; From: Andhika Wira Pratama 
&gt;&gt;&gt; Sent: Tuesday, 06 January 2026 10:44 
&gt;&gt;&gt; To: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.i=
d" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt;; &#39;ivan fadilah&=
#39; 
&gt;&gt;&gt; &lt;<a href=3D"mailto:ivanfadil0411@gmail.com" target=3D"_blan=
k">ivanfadil0411@gmail.com</a>&gt; 
&gt;&gt;&gt; Cc: &#39;William Ali&#39; &lt;<a href=3D"mailto:ali.william@gm=
ail.com" target=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison<br=
>
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; &#39;ROTI - PURCHASING&=
#39; 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;; &#39;<a href=3D"mailto:rudi.susanto@rot=
iku.co.id" target=3D"_blank">rudi.susanto@rotiku.co.id</a>&#39; 
&gt;&gt;&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_bl=
ank">rudi.susanto@rotiku.co.id</a>&gt; 
&gt;&gt;&gt; Subject: Claim D001 PT. ROTI 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear Kang Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Claim berikut ini sudah di judgement investigasi oleh ADM, 
&gt;&gt; silahkan 
&gt;&gt;&gt; kirimkan part dan dokumennya ke gudang HO. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards, 
&gt;&gt;&gt; 
&gt;&gt;&gt; _ _ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Andhika Wira Pratama 
&gt;&gt;&gt; 
&gt;&gt;&gt; _PIC CLAIM HEAD OFFICE_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt;&gt;&gt; 
&gt;&gt;&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt;&gt;&gt; 
&gt;&gt;&gt; Cibitung, Bekasi 17530 
&gt;&gt;&gt; 
&gt;&gt;&gt; From: Andhika Wira Pratama 
&gt;&gt;&gt; Sent: Monday, 29 December 2025 09:26 
&gt;&gt;&gt; To: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.i=
d" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt;; ivan fadilah 
&gt;&gt;&gt; &lt;<a href=3D"mailto:ivanfadil0411@gmail.com" target=3D"_blan=
k">ivanfadil0411@gmail.com</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;;
<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_blank">rudi.susanto=
@rotiku.co.id</a> 
&gt;&gt;&gt; Subject: Claim D001 PT. ROTI 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear Kang Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Sudah saya proses, berikut No Slip BA nya: PND001-0262/25 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards, 
&gt;&gt;&gt; 
&gt;&gt;&gt; _ _ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Andhika Wira Pratama 
&gt;&gt;&gt; 
&gt;&gt;&gt; _PIC CLAIM HEAD OFFICE_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT. ASTRA INTERNATIONAL DAIHATSU 
&gt;&gt;&gt; 
&gt;&gt;&gt; JL. Selayar Blok D8, Kawasan Industri MM2100 
&gt;&gt;&gt; 
&gt;&gt;&gt; Cibitung, Bekasi 17530 
&gt;&gt;&gt; 
&gt;&gt;&gt; From: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Sent: Friday, 26 December 2025 16:48 
&gt;&gt;&gt; To: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.com=
" target=3D"_blank">ivanfadil0411@gmail.com</a>&gt;; Andhika Wira Pratama<b=
r>
&gt;&gt;&gt; &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id" target=3D"=
_blank">andhika.wira@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;;
<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_blank">rudi.susanto=
@rotiku.co.id</a> 
&gt;&gt;&gt; Subject: Bls: RETUR : BA25-00062R 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear bang dhika, 
&gt;&gt;&gt; 
&gt;&gt;&gt; maaf berikut revisinya 
&gt;&gt;&gt; 
&gt;&gt;&gt; untuk nomer faktur dan tanggal 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;SALAM SAHABAT&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Terimakasih untuk perhatian dan kerjasamanya 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; B U R H A N 
&gt;&gt;&gt; PartSales DKI 
&gt;&gt;&gt; email=C2=A0 =C2=A0 : <a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a> 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;melayani sepenuh hati, memberi yang terbaik&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; ------------------------- 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dari: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Dikirim: Jumat, 26 Desember 2025 16.41 
&gt;&gt;&gt; Kepada: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail=
.com" target=3D"_blank">ivanfadil0411@gmail.com</a>&gt;; Andhika Wira 
&gt;&gt; Pratama 
&gt;&gt;&gt; &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id" target=3D"=
_blank">andhika.wira@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;;
<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_blank">rudi.susanto=
@rotiku.co.id</a> 
&gt;&gt;&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_bl=
ank">rudi.susanto@rotiku.co.id</a>&gt; 
&gt;&gt;&gt; Subjek: Bls: RETUR : BA25-00062R 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear bagn dika, 
&gt;&gt;&gt; 
&gt;&gt;&gt; mohon proses pengajuan clai dealer ROTI 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;SALAM SAHABAT&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; Terimakasih untuk perhatian dan kerjasamanya 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; B U R H A N 
&gt;&gt;&gt; PartSales DKI 
&gt;&gt;&gt; email=C2=A0 =C2=A0 : <a href=3D"mailto:burhanudin@dso.astra.co=
.id" target=3D"_blank">burhanudin@dso.astra.co.id</a> 
&gt;&gt;&gt; 
&gt;&gt;&gt; _&quot;melayani sepenuh hati, memberi yang terbaik&quot;_ 
&gt;&gt;&gt; 
&gt;&gt;&gt; ------------------------- 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dari: ivan fadilah &lt;<a href=3D"mailto:ivanfadil0411@gmail.c=
om" target=3D"_blank">ivanfadil0411@gmail.com</a>&gt; 
&gt;&gt;&gt; Dikirim: Rabu, 24 Desember 2025 14.17 
&gt;&gt;&gt; Kepada: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.=
co.id" target=3D"_blank">burhanudin@dso.astra.co.id</a>&gt; 
&gt;&gt;&gt; Cc: William Ali &lt;<a href=3D"mailto:ali.william@gmail.com" t=
arget=3D"_blank">ali.william@gmail.com</a>&gt;; Jimmie Harison 
&gt;&gt;&gt; &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id" target=
=3D"_blank">jimmie.harison@dso.astra.co.id</a>&gt;; ROTI - PURCHASING 
&gt;&gt;&gt; &lt;<a href=3D"mailto:purchasing@rotiku.co.id" target=3D"_blan=
k">purchasing@rotiku.co.id</a>&gt;;
<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_blank">rudi.susanto=
@rotiku.co.id</a> 
&gt;&gt;&gt; &lt;<a href=3D"mailto:rudi.susanto@rotiku.co.id" target=3D"_bl=
ank">rudi.susanto@rotiku.co.id</a>&gt; 
&gt;&gt;&gt; Subjek: RETUR : BA25-00062R 
&gt;&gt;&gt; 
&gt;&gt;&gt; This message was sent from outside of the organization. Please=
 do 
&gt;&gt; not 
&gt;&gt;&gt; click hyperlinks or open attachments unless you recognize the<=
br>
&gt;&gt; source 
&gt;&gt;&gt; of this email and know the content is safe. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Dear Pak Burhan, 
&gt;&gt;&gt; 
&gt;&gt;&gt; Berikut kami lampirkan BA25-00062R, mohon dapat segera diretur=
. 
&gt;&gt; BA, 
&gt;&gt;&gt; Terlampir 
&gt;&gt;&gt; 
&gt;&gt;&gt; NB : Faktur tidak dilampirkan krn belum diterima, dmn barang b=
aru 
&gt;&gt;&gt; dikirim hari ini tgl 24/12/25 tetapi fisiknya kurang 1 pcs 
&gt;&gt;&gt; 
&gt;&gt;&gt; Demikian pengajuan retur ini kami informasikan, agar dapat 
&gt;&gt;&gt; ditindaklanjuti. 
&gt;&gt;&gt; Terima kasih atas bantuannya. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Best Regards 
&gt;&gt;&gt; 
&gt;&gt;&gt; IVAN 
&gt;&gt;&gt; PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL 
&gt;&gt;&gt; Mobile : 0813-1124-1034 
&gt;&gt;&gt; email=C2=A0 : <a href=3D"mailto:purchasing@rotiku.co.id" targe=
t=3D"_blank">purchasing@rotiku.co.id</a> 
&gt;&gt;&gt; 
&gt;&gt;&gt; PT Astra International Tbk 
&gt;&gt;&gt; Semangat Astra Terpadu Untuk Indonesia 
&gt;&gt;&gt; <a href=3D"http://www.astra.co.id" target=3D"_blank">
www.astra.co.id</a> [1] [1] 
&gt;&gt;&gt; 
&gt;&gt;&gt; The information transmitted is intended only for the person or=
 the 
&gt;&gt;&gt; entity to which it is addressed and may contain confidential<b=
r>
&gt;&gt; and/or 
&gt;&gt;&gt; privileged material. If you have received it by mistake please=
 
&gt;&gt; notify 
&gt;&gt;&gt; the sender by return e-mail and delete this message including =
any 
&gt;&gt; of 
&gt;&gt;&gt; its attachments from your system. Any use, review, reliance or=
 
&gt;&gt;&gt; dissemination of this message in whole or in part is strictly<=
br>
&gt;&gt;&gt; prohibited. Please note that e-mails are susceptible to change=
. 
&gt;&gt; The 
&gt;&gt;&gt; views expressed herein do not necessarily represent those of P=
T 
&gt;&gt; Astra 
&gt;&gt;&gt; International Tbk and should not be construed as the views, of=
fers 
&gt;&gt; or 
&gt;&gt;&gt; acceptances of PT Astra International Tbk. 
&gt;&gt;&gt; 
&gt;&gt;&gt; Links: 
&gt;&gt;&gt; ------ 
&gt;&gt;&gt; [1] <a href=3D"https://www.astra.co.id" target=3D"_blank">
https://www.astra.co.id</a> 
&gt; 
&gt; 
&gt; Links: 
&gt; ------ 
&gt; [1] <a href=3D"http://www.astra.co.id" target=3D"_blank">
http://www.astra.co.id</a>
</blockquote>
</div>
</div>
</div>
PT Astra International Tbk 
Semangat Astra Terpadu Untuk Indonesia 
<a href=3D"https://www.astra.co.id/" target=3D"_blank">www.astra.co.id</a><=
/p>
The information transmitted is intended o=
nly for the person or the entity to which it is addressed and may contain c=
onfidential and/or privileged material. If you have received it by mistake =
please notify the sender by return
 e-mail and delete this message including any of its attachments from your =
system. Any use, review, reliance or dissemination of this message in whole=
 or in part is strictly prohibited. Please note that e-mails are susceptibl=
e to change. The views expressed
 herein do not necessarily represent those of PT Astra International Tbk an=
d should not be construed as the views, offers or acceptances of PT Astra I=
nternational Tbk.
</div>

</div></blockquote></div>

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