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✏️ Editing: 1770200359.M647806P3067033.managesvr1.smart-it.co.id,S=25815,W=26391:2,S

From: "Zufardin Muhammad" <zufardin.muhammad@iso.astra.co.id>
To: <purchasing@rotiku.co.id>
Cc: "Ali William" <ali.william@gmail.com>,
	"'Rudi Susanto'" <rudi.susanto@rotiku.co.id>,
	"Antonius Prasetya Budi" <antonius.prasetya@iso.astra.co.id>,
	"Epin Nur Azis" <epin.nurazis@iso.astra.co.id>,
	"Muhamad Adam" <muhamad.adam@iso.astra.co.id>
References: <34f2a817e6ef519651a791120ecd0ed6@rotiku.co.id> <SEZPR04MB7530DAE58F74A4C5758D97C8F6BFA@SEZPR04MB7530.apcprd04.prod.outlook.com> <afbce2cd2dd31bc947c66205045dd598@rotiku.co.id> <04dec8219ef7c9025a18730f94d6b295@rotiku.co.id>
In-Reply-To: <04dec8219ef7c9025a18730f94d6b295@rotiku.co.id>
Subject: Re: Re: Claim I8-98053-785-A karena patah
Date: Wed, 4 Feb 2026 13:29:23 +0700
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Dear Pak Ivan,

Mohon barang dikirim ke PCJ untuk analisa kami lebih lanjut.

Regards
Zufar
  _____

From: purchasing@rotiku.co.id <purchasing@rotiku.co.id>
Sent: Tuesday, February 3, 2026 2:57 PM
To: Zufardin Muhammad <zufardin.muhammad@iso.astra.co.id>
Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto'
<rudi.susanto@rotiku.co.id>; Antonius Prasetya Budi
<antonius.prasetya@iso.astra.co.id>; Epin Nur Azis
<epin.nurazis@iso.astra.co.id>; Muhamad Adam
<muhamad.adam@iso.astra.co.id>
Subject: Fwd: Re: Claim I8-98053-785-A karena patah 
 
	
This message was sent from outside of the organization. Please do not
click hyperlinks or open attachments unless you recognize the source of
this email and know the content is safe.

Dear Pak Zufar

FYI
Mohon bantuan penyelesaian claim brg ini Pak
Terima kasih atas perhatian & bantuannya.

Best Regadrs

IVAN
PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL
Mobile: 0813-1124-1034
email : purchasing@rotiku.co.id

-------- Original Message --------
Subject: Re: Claim I8-98053-785-A karena patah
Date: 2025-12-29 09:40
From: purchasing@rotiku.co.id
To: Zufardin Muhammad <zufardin.muhammad@iso.astra.co.id>
Cc: Antonius Prasetya Budi <antonius.prasetya@iso.astra.co.id>, Ali 
William <ali.william@gmail.com>, rudi susanto <rudisu027927@gmail.com>, 
Epin Nur Azis <epin.nurazis@iso.astra.co.id>, Muhamad Adam 
<muhamad.adam@iso.astra.co.id>

Dear Pak Zufar

Utk 1 bagian (potongan kecil) yg patah ini, memang agak susah dipastikan 
asal patahannya dari bag. mana? karena barangnya masih disegel dalam 
packaging plastik. Sementara body / casing-luar wiper ini kelihatan 
tanpa cacat Pak.

Berikut bag. part yg patah. Foto Zoom, terlampir

Terima kasih atas perhatian & bantuannnya.

Best Regadrs

IVAN
PT. Rajawali Otomotif Tirta Internasional

On 2025-12-29 08:35, Zufardin Muhammad wrote:
> Dear Pak Ivan,
> 
> Mohon dibantu foto lebih dekat bagian part yang patah.
> 
> Regards
> 
> -------------------------
> 
> From: purchasing@rotiku.co.id <purchasing@rotiku.co.id>
> Sent: Friday, December 26, 2025 2:26 PM
> To: Zufardin Muhammad <zufardin.muhammad@iso.astra.co.id>
> Cc: Antonius Prasetya Budi <antonius.prasetya@iso.astra.co.id>; Ali
> William <ali.william@gmail.com>; rudi susanto
> <rudisu027927@gmail.com>; Epin Nur Azis
> <epin.nurazis@iso.astra.co.id>; Muhamad Adam
> <muhamad.adam@iso.astra.co.id>
> Subject: Claim I8-98053-785-A karena patah
> 
> This message was sent from outside of the organization. Please do not
> click hyperlinks or open attachments unless you recognize the source
> of this email and know the content is safe.
> 
> Dear Pak Zufar
> 
> Berikut pengajuan claim brg I8-98053-785-A sebanyak 1 pcs dikarenakan
> kondisinya patah. Dimana brg belum terpakai karena masih dalam segel
> kemasan plastik. BA & Foto, terlampir
> 
> Demikian pengajuan ini kami sampaikan agar dapat ditindaklanjuti.
> Terima
> kasih atas bantuannya
> 
> Best Regadrs
> 
> IVAN
> PT. Rajawali Otomotif Tirta Internasional
> 
> PT Astra International Tbk
> Semangat Astra Terpadu Untuk Indonesia
>  <http://www.astra.co.id> www.astra.co.id [1]
> 
> The information transmitted is intended only for the person or the
> entity to which it is addressed and may contain confidential and/or
> privileged material. If you have received it by mistake please notify
> the sender by return e-mail and delete this message including any of
> its attachments from your system. Any use, review, reliance or
> dissemination of this message in whole or in part is strictly
> prohibited. Please note that e-mails are susceptible to change. The
> views expressed herein do not necessarily represent those of PT Astra
> International Tbk and should not be construed as the views, offers or
> acceptances of PT Astra International Tbk.
> 
> Links:
> ------
> [1]  <https://www.astra.co.id> https://www.astra.co.id

PT Astra International Tbk
Semangat Astra Terpadu Untuk Indonesia
www.astra.co.id <https://www.astra.co.id/>

The information transmitted is intended only for the person or the entity
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Tbk.

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Regards</div>
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Zufar</div>
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<hr style=3D"display:inline-block;width:98%" tabindex=3D"-1">
<div id=3D"divRplyFwdMsg" dir=3D"ltr"><font face=3D"Calibri, sans-serif" =
style=3D"font-size:11pt" color=3D"#000000"><b>From:</b> =
purchasing@rotiku.co.id &lt;purchasing@rotiku.co.id&gt;<br>
<b>Sent:</b> Tuesday, February 3, 2026 2:57 PM<br>
<b>To:</b> Zufardin Muhammad =
&lt;zufardin.muhammad@iso.astra.co.id&gt;<br>
<b>Cc:</b> Ali William &lt;ali.william@gmail.com&gt;; 'Rudi Susanto' =
&lt;rudi.susanto@rotiku.co.id&gt;; Antonius Prasetya Budi =
&lt;antonius.prasetya@iso.astra.co.id&gt;; Epin Nur Azis =
&lt;epin.nurazis@iso.astra.co.id&gt;; Muhamad Adam =
&lt;muhamad.adam@iso.astra.co.id&gt;<br>
<b>Subject:</b> Fwd: Re: Claim I8-98053-785-A karena patah</font>
<div>&nbsp;</div>
</div>
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style=3D"background:#fff8e5; font-size:9px; padding:5pt 4pt 5pt 12pt; =
word-wrap:break-word">
<div style=3D"color:#222222">This message was sent from outside of the =
organization. Please do not click hyperlinks or open attachments unless =
you recognize the source of this email and know the content is =
safe.</div>
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<br>
<div>Dear Pak Zufar<br>
<br>
FYI<br>
Mohon bantuan penyelesaian claim brg ini Pak<br>
Terima kasih atas perhatian &amp; bantuannya.<br>
<br>
Best Regadrs<br>
<br>
IVAN<br>
PT. RAJAWALI OTOMOTIF TIRTA INTERNASIONAL<br>
Mobile: 0813-1124-1034<br>
email : purchasing@rotiku.co.id<br>
<br>
<br>
-------- Original Message --------<br>
Subject: Re: Claim I8-98053-785-A karena patah<br>
Date: 2025-12-29 09:40<br>
From: purchasing@rotiku.co.id<br>
To: Zufardin Muhammad &lt;zufardin.muhammad@iso.astra.co.id&gt;<br>
Cc: Antonius Prasetya Budi &lt;antonius.prasetya@iso.astra.co.id&gt;, =
Ali <br>
William &lt;ali.william@gmail.com&gt;, rudi susanto =
&lt;rudisu027927@gmail.com&gt;, <br>
Epin Nur Azis &lt;epin.nurazis@iso.astra.co.id&gt;, Muhamad Adam <br>
&lt;muhamad.adam@iso.astra.co.id&gt;<br>
<br>
Dear Pak Zufar<br>
<br>
Utk 1 bagian (potongan kecil) yg patah ini, memang agak susah dipastikan =
<br>
asal patahannya dari bag. mana? karena barangnya masih disegel dalam =
<br>
packaging plastik. Sementara body / casing-luar wiper ini kelihatan <br>
tanpa cacat Pak.<br>
<br>
Berikut bag. part yg patah. Foto Zoom, terlampir<br>
<br>
Terima kasih atas perhatian &amp; bantuannnya.<br>
<br>
Best Regadrs<br>
<br>
IVAN<br>
PT. Rajawali Otomotif Tirta Internasional<br>
<br>
<br>
<br>
On 2025-12-29 08:35, Zufardin Muhammad wrote:<br>
&gt; Dear Pak Ivan,<br>
&gt; <br>
&gt; Mohon dibantu foto lebih dekat bagian part yang patah.<br>
&gt; <br>
&gt; Regards<br>
&gt; <br>
&gt; -------------------------<br>
&gt; <br>
&gt; From: purchasing@rotiku.co.id &lt;purchasing@rotiku.co.id&gt;<br>
&gt; Sent: Friday, December 26, 2025 2:26 PM<br>
&gt; To: Zufardin Muhammad &lt;zufardin.muhammad@iso.astra.co.id&gt;<br>
&gt; Cc: Antonius Prasetya Budi =
&lt;antonius.prasetya@iso.astra.co.id&gt;; Ali<br>
&gt; William &lt;ali.william@gmail.com&gt;; rudi susanto<br>
&gt; &lt;rudisu027927@gmail.com&gt;; Epin Nur Azis<br>
&gt; &lt;epin.nurazis@iso.astra.co.id&gt;; Muhamad Adam<br>
&gt; &lt;muhamad.adam@iso.astra.co.id&gt;<br>
&gt; Subject: Claim I8-98053-785-A karena patah<br>
&gt; <br>
&gt; This message was sent from outside of the organization. Please do =
not<br>
&gt; click hyperlinks or open attachments unless you recognize the =
source<br>
&gt; of this email and know the content is safe.<br>
&gt; <br>
&gt; Dear Pak Zufar<br>
&gt; <br>
&gt; Berikut pengajuan claim brg I8-98053-785-A sebanyak 1 pcs =
dikarenakan<br>
&gt; kondisinya patah. Dimana brg belum terpakai karena masih dalam =
segel<br>
&gt; kemasan plastik. BA &amp; Foto, terlampir<br>
&gt; <br>
&gt; Demikian pengajuan ini kami sampaikan agar dapat =
ditindaklanjuti.<br>
&gt; Terima<br>
&gt; kasih atas bantuannya<br>
&gt; <br>
&gt; Best Regadrs<br>
&gt; <br>
&gt; IVAN<br>
&gt; PT. Rajawali Otomotif Tirta Internasional<br>
&gt; <br>
&gt; PT Astra International Tbk<br>
&gt; Semangat Astra Terpadu Untuk Indonesia<br>
&gt; <a href=3D"http://www.astra.co.id" =
originalsrc=3D"https://url.au.m.mimecastprotect.com/s/wrUuC71GVRhyvq7KSBi=
7Io-42R?domain=3Dastra.co.id">
www.astra.co.id</a> [1]<br>
&gt; <br>
&gt; The information transmitted is intended only for the person or =
the<br>
&gt; entity to which it is addressed and may contain confidential =
and/or<br>
&gt; privileged material. If you have received it by mistake please =
notify<br>
&gt; the sender by return e-mail and delete this message including any =
of<br>
&gt; its attachments from your system. Any use, review, reliance or<br>
&gt; dissemination of this message in whole or in part is strictly<br>
&gt; prohibited. Please note that e-mails are susceptible to change. =
The<br>
&gt; views expressed herein do not necessarily represent those of PT =
Astra<br>
&gt; International Tbk and should not be construed as the views, offers =
or<br>
&gt; acceptances of PT Astra International Tbk.<br>
&gt; <br>
&gt; Links:<br>
&gt; ------<br>
&gt; [1] <a href=3D"https://www.astra.co.id" =
originalsrc=3D"https://url.au.m.mimecastprotect.com/s/8xFoC81JKVhQlr40CMs=
BIyy_Wo?domain=3Dastra.co.id">
https://www.astra.co.id</a> </div>
</div>
<p><strong>PT Astra International Tbk</strong><br>
Semangat Astra Terpadu Untuk Indonesia<br>
<a href=3D"https://www.astra.co.id/">www.astra.co.id</a></p>
<p><span style=3D"font-size: 10pt;">The information transmitted is =
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