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✏️ Editing: 1769142198.M318741P1003604.managesvr1.smart-it.co.id,S=31015,W=31672:2,Sc

Envelope-to: rudi.susanto@rotiku.co.id,
 purchasing@rotiku.co.id
Delivery-date: Fri, 23 Jan 2026 11:23:18 +0700
From: Maulana Koestiyono <Maulana.Koestiyono@Daihatsu.astra.co.id>
To: Burhanudin <burhanudin@dso.astra.co.id>, Andhika Wira Pratama
	<andhika.wira@dso.astra.co.id>, "purchasing@rotiku.co.id"
	<purchasing@rotiku.co.id>, Triyas Angga Saputra
	<triyas.anggasaputra@dso.astra.co.id>
CC: Ali William <ali.william@gmail.com>, 'Rudi Susanto'
	<rudi.susanto@rotiku.co.id>, Jimmie Harison <jimmie.harison@dso.astra.co.id>,
	Email Log <Email.Log@Daihatsu.astra.co.id>, Andre Taufikurrahman Nugroho
	<Andre.Nugroho@Daihatsu.astra.co.id>, Cantik Dewi Purwati
	<Cantik.Dewi@Daihatsu.astra.co.id>
Subject: RE: Permintaan Dus Pengganti Kemasan yang Rusak
Thread-Topic: Permintaan Dus Pengganti Kemasan yang Rusak
Thread-Index: AQHcib7omab7uESyPk28a54je1fl1rVadxkHgAS0d7A=
Date: Fri, 23 Jan 2026 04:22:11 +0000
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 Content preview:  Dear Pak Burhan Selamat pagi, Terkait request ini,mungkin
   bisa dicoba kontak ke tim marketing saja Pak. Terima kasih. 
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--_000_TYZPR04MB7099F4442D14ADC580002F53FA94ATYZPR04MB7099apcp_
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Dear Pak Burhan

Selamat pagi,
Terkait request ini,mungkin bisa dicoba kontak ke tim marketing saja Pak.

Terima kasih.

regards

Maulana K
PQI - Claim Handling & Inspection

ADM Part Center
P Save a tree...Please don't print this email
unless you really need to

From: Burhanudin <burhanudin@dso.astra.co.id>
Sent: Tuesday, 20 January 2026 11:32
To: Andhika Wira Pratama <andhika.wira@dso.astra.co.id>; purchasing@rotiku.=
co.id; Triyas Angga Saputra <triyas.anggasaputra@dso.astra.co.id>; Maulana =
Koestiyono <Maulana.Koestiyono@Daihatsu.astra.co.id>
Cc: Ali William <ali.william@gmail.com>; 'Rudi Susanto' <rudi.susanto@rotik=
u.co.id>; Jimmie Harison <jimmie.harison@dso.astra.co.id>
Subject: Re: Permintaan Dus Pengganti Kemasan yang Rusak

EXTERNAL MESSAGE
Dear kang maul,

Mohon dibantu
Untuk case roti untuk permintaan dus
1. D81561-BZ240-001 =3D 5 DUS
2. D43512-BZ180-001 =3D 2 DUS
3. D31210-BZ021-001 =3D 4 dus

Salam SAHABAT

Burhan
SalesPart DKI
Melayani Sepenuh hati
Utamakan Pelanggan

________________________________
Dari: Andhika Wira Pratama <andhika.wira@dso.astra.co.id<mailto:andhika.wir=
a@dso.astra.co.id>>
Terkirim: Selasa, Januari 20, 2026 10:43:15 AM
Kepada: purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id> <purchasing=
@rotiku.co.id<mailto:purchasing@rotiku.co.id>>; Triyas Angga Saputra <triya=
s.anggasaputra@dso.astra.co.id<mailto:triyas.anggasaputra@dso.astra.co.id>>
Cc: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.co.i=
d>>; Ali William <ali.william@gmail.com<mailto:ali.william@gmail.com>>; 'Ru=
di Susanto' <rudi.susanto@rotiku.co.id<mailto:rudi.susanto@rotiku.co.id>>; =
Jimmie Harison <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.as=
tra.co.id>>
Subjek: Permintaan Dus Pengganti Kemasan yang Rusak

Dear Pak @Triyas Angga Saputra,

Mohon dibantu case dari PT. ROTI berikut ini.

Best Regards,

Andhika Wira Pratama
PIC CLAIM HEAD OFFICE
PT. ASTRA INTERNATIONAL DAIHATSU
JL. Selayar Blok D8, Kawasan Industri MM2100
Cibitung, Bekasi 17530

-----Original Message-----
From: purchasing@rotiku.co.id<mailto:purchasing@rotiku.co.id> <purchasing@r=
otiku.co.id<mailto:purchasing@rotiku.co.id>>
Sent: Tuesday, 20 January 2026 10:39
To: Andhika Wira Pratama <andhika.wira@dso.astra.co.id<mailto:andhika.wira@=
dso.astra.co.id>>
Cc: Burhanudin <burhanudin@dso.astra.co.id<mailto:burhanudin@dso.astra.co.i=
d>>; Ali William <ali.william@gmail.com<mailto:ali.william@gmail.com>>; 'Ru=
di Susanto' <rudi.susanto@rotiku.co.id<mailto:rudi.susanto@rotiku.co.id>>; =
Jimmie Harison <jimmie.harison@dso.astra.co.id<mailto:jimmie.harison@dso.as=
tra.co.id>>
Subject: Permintaan Dus Barang

Dear Pak Dhika
cc. Pak Burhan

Sehubungan dengan kondisi kebocoran akibat hujan deras, tepatnya tgl 18 Jan=
 (saat libur) menyebabkan ada sejumlah kemasan (dus barang) yg agak basah.

Kemudian permintaan dus lainnya utk kemasan yg rusak shg memungkinkan brg d=
pt tetap dijual kepada customer.

Utk itu kami ingin mengajukan permintaan dus sbb :
1. 81561-BZ240-001 =3D 5 DUS
2. 43512-BZ180-001 =3D 2 DUS

Berikut permintaan dus (sebelumnya) sbb :
1. 31210-BZ021-001 =3D 4 dus
(yg mana belum kami diterima)

Demikian pengajuan utk permintaan dus ini kami sampaikan utk diketahui.
Terima kasih atas perhatiann & bantuannya.

Best Regards
IVAN
PT. Rajawali Otomotif Tirta Internasional

PT Astra International Tbk
Semangat Astra Terpadu Untuk Indonesia
www.astra.co.id<https://www.astra.co.id/>

The information transmitted is intended only for the person or the entity t=
o which it is addressed and may contain confidential and/or privileged mate=
rial. If you have received it by mistake please notify the sender by return=
 e-mail and delete this message including any of its attachments from your =
system. Any use, review, reliance or dissemination of this message in whole=
 or in part is strictly prohibited. Please note that e-mails are susceptibl=
e to change. The views expressed herein do not necessarily represent those =
of PT Astra International Tbk and should not be construed as the views, off=
ers or acceptances of PT Astra International Tbk.

--_000_TYZPR04MB7099F4442D14ADC580002F53FA94ATYZPR04MB7099apcp_
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<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"http://schemas.microsoft.com/office/2004/12/omml" xmlns=3D"http:=
//www.w3.org/TR/REC-html40">
<head>
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<meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)">
<style></style>
</head>
<body lang=3D"EN-US" link=3D"blue" vlink=3D"purple" style=3D"word-wrap:brea=
k-word">
<div class=3D"WordSection1">
<p class=3D"MsoNormal">Dear Pak Burhan<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Selamat pagi,<o:p></o:p></p>
<p class=3D"MsoNormal">Terkait request ini,mungkin bisa dicoba kontak ke ti=
m marketing saja Pak.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Terima kasih.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal">regards<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><b><u><span style=3D"font-family:&quot;Calisto MT&qu=
ot;,serif">Maulana K<o:p></o:p></span></u></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:9.0pt;font-family:&quot;Cal=
isto MT&quot;,serif">PQI &#8211; Claim Handling &amp; Inspection<o:p></o:p>=
</span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:6.0pt;font-family:&quot;Cal=
isto MT&quot;,serif"><o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:14.0pt;font-family:&quot;Be=
rlin Sans FB&quot;,sans-serif;color:red">ADM Part Center<o:p></o:p></span><=
/p>
<p class=3D"MsoNormal"><span lang=3D"IT" style=3D"font-size:24.0pt;font-fam=
ily:Webdings;color:green;mso-fareast-language:IN">P</span><span lang=3D"IT"=
 style=3D"font-size:24.0pt;font-family:&quot;Verdana&quot;,sans-serif;color=
:green;mso-fareast-language:IN">
</span><span lang=3D"IT" style=3D"font-size:10.0pt;font-family:&quot;Centur=
y Gothic&quot;,sans-serif;color:green;mso-fareast-language:IN">Save&nbsp;a =
tree...Please don't print this email
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><b><span lang=3D"IT" style=3D"font-size:10.0pt;font-=
family:&quot;Century Gothic&quot;,sans-serif;color:green;mso-fareast-langua=
ge:IN">unless you really need to</span></b><o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm =
0cm 0cm">
<p class=3D"MsoNormal"><b>From:</b> Burhanudin &lt;burhanudin@dso.astra.co.=
id&gt; <br>
<b>Sent:</b> Tuesday, 20 January 2026 11:32<br>
<b>To:</b> Andhika Wira Pratama &lt;andhika.wira@dso.astra.co.id&gt;; purch=
asing@rotiku.co.id; Triyas Angga Saputra &lt;triyas.anggasaputra@dso.astra.=
co.id&gt;; Maulana Koestiyono &lt;Maulana.Koestiyono@Daihatsu.astra.co.id&g=
t;<br>
<b>Cc:</b> Ali William &lt;ali.william@gmail.com&gt;; 'Rudi Susanto' &lt;ru=
di.susanto@rotiku.co.id&gt;; Jimmie Harison &lt;jimmie.harison@dso.astra.co=
.id&gt;<br>
<b>Subject:</b> Re: Permintaan Dus Pengganti Kemasan yang Rusak<o:p></o:p><=
/p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"3" cellpadding=
=3D"0" style=3D"background:red">
<tbody>
<tr>
<td style=3D"padding:.75pt .75pt .75pt .75pt">
<p class=3D"MsoNormal"><span style=3D"color:white">&nbsp;EXTERNAL MESSAGE&n=
bsp;</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos;co=
lor:#212121">Dear kang maul,&nbsp;<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos;co=
lor:#212121"><o:p>&nbsp;</o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos;co=
lor:#212121">Mohon dibantu<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos;co=
lor:#212121">Untuk case roti untuk permintaan dus<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:Aptos;color:black">1. D81=
561-BZ240-001 =3D 5 DUS<br>
2. D43512-BZ180-001 =3D 2 DUS<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-family:Aptos;color:black">3. D31=
210-BZ021-001 =3D 4 dus<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos;co=
lor:#212121"><o:p>&nbsp;</o:p></span></p>
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<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos"><=
o:p>&nbsp;</o:p></span></p>
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<div id=3D"ms-outlook-mobile-signature">
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos">S=
alam SAHABAT<o:p></o:p></span></p>
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<p class=3D"MsoNormal"><span style=3D"font-size:12.0pt;font-family:Aptos"><=
o:p>&nbsp;</o:p></span></p>
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<p class=3D"MsoNormal"><b><span style=3D"font-size:12.0pt;font-family:Aptos=
">Burhan</span></b><span style=3D"font-size:12.0pt;font-family:Aptos"><o:p>=
</o:p></span></p>
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<p class=3D"MsoNormal"><b><span style=3D"font-size:12.0pt;font-family:Aptos=
">SalesPart DKI</span></b><span style=3D"font-size:12.0pt;font-family:Aptos=
"><o:p></o:p></span></p>
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<p class=3D"MsoNormal"><i><span style=3D"font-size:12.0pt;font-family:Aptos=
">Melayani Sepenuh hati</span></i><span style=3D"font-size:12.0pt;font-fami=
ly:Aptos"><o:p></o:p></span></p>
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<div>
<p class=3D"MsoNormal"><i><span style=3D"font-size:12.0pt;font-family:Aptos=
">Utamakan Pelanggan</span></i><span style=3D"font-size:12.0pt;font-family:=
Aptos"><o:p></o:p></span></p>
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</div>
<div id=3D"mail-editor-reference-message-container">
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"98%" align=3D"center">
</div>
<div id=3D"divRplyFwdMsg">
<p class=3D"MsoNormal"><b>Dari:</b>&nbsp;Andhika Wira Pratama &lt;<a href=
=3D"mailto:andhika.wira@dso.astra.co.id">andhika.wira@dso.astra.co.id</a>&g=
t;<br>
<b>Terkirim:</b>&nbsp;Selasa, Januari 20, 2026 10:43:15 AM<br>
<b>Kepada:</b>&nbsp;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@r=
otiku.co.id</a> &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@r=
otiku.co.id</a>&gt;; Triyas Angga Saputra &lt;<a href=3D"mailto:triyas.angg=
asaputra@dso.astra.co.id">triyas.anggasaputra@dso.astra.co.id</a>&gt;<br>
<b>Cc:</b>&nbsp;Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id=
">burhanudin@dso.astra.co.id</a>&gt;; Ali William &lt;<a href=3D"mailto:ali=
.william@gmail.com">ali.william@gmail.com</a>&gt;; 'Rudi Susanto' &lt;<a hr=
ef=3D"mailto:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.co.id</a>&gt;;
 Jimmie Harison &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmi=
e.harison@dso.astra.co.id</a>&gt;<br>
<b>Subjek:</b>&nbsp;Permintaan Dus Pengganti Kemasan yang Rusak<o:p></o:p><=
/p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt">Dear Pak @Triyas Angg=
a Saputra,<br>
<br>
Mohon dibantu case dari PT. ROTI berikut ini.<br>
<br>
Best Regards,<br>
<br>
Andhika Wira Pratama<br>
PIC CLAIM HEAD OFFICE<br>
PT. ASTRA INTERNATIONAL DAIHATSU<br>
JL. Selayar Blok D8, Kawasan Industri MM2100<br>
Cibitung, Bekasi 17530<br>
<br>
-----Original Message-----<br>
From: <a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id</a=
> &lt;<a href=3D"mailto:purchasing@rotiku.co.id">purchasing@rotiku.co.id</a=
>&gt;<br>
Sent: Tuesday, 20 January 2026 10:39<br>
To: Andhika Wira Pratama &lt;<a href=3D"mailto:andhika.wira@dso.astra.co.id=
">andhika.wira@dso.astra.co.id</a>&gt;<br>
Cc: Burhanudin &lt;<a href=3D"mailto:burhanudin@dso.astra.co.id">burhanudin=
@dso.astra.co.id</a>&gt;; Ali William &lt;<a href=3D"mailto:ali.william@gma=
il.com">ali.william@gmail.com</a>&gt;; 'Rudi Susanto' &lt;<a href=3D"mailto=
:rudi.susanto@rotiku.co.id">rudi.susanto@rotiku.co.id</a>&gt;;
 Jimmie Harison &lt;<a href=3D"mailto:jimmie.harison@dso.astra.co.id">jimmi=
e.harison@dso.astra.co.id</a>&gt;<br>
Subject: Permintaan Dus Barang<br>
<br>
Dear Pak Dhika<br>
cc. Pak Burhan<br>
<br>
Sehubungan dengan kondisi kebocoran akibat hujan deras, tepatnya tgl 18 Jan=
 (saat libur) menyebabkan ada sejumlah kemasan (dus barang) yg agak basah.<=
br>
<br>
Kemudian permintaan dus lainnya utk kemasan yg rusak shg memungkinkan brg d=
pt tetap dijual kepada customer.<br>
<br>
Utk itu kami ingin mengajukan permintaan dus sbb :<br>
1. 81561-BZ240-001 =3D 5 DUS<br>
2. 43512-BZ180-001 =3D 2 DUS<br>
<br>
Berikut permintaan dus (sebelumnya) sbb :<br>
1. 31210-BZ021-001 =3D 4 dus<br>
(yg mana belum kami diterima)<br>
<br>
Demikian pengajuan utk permintaan dus ini kami sampaikan utk diketahui.<br>
Terima kasih atas perhatiann &amp; bantuannya.<br>
<br>
Best Regards<br>
IVAN<br>
PT. Rajawali Otomotif Tirta Internasional<br>
<br>
<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
</div>
<p><strong><span style=3D"font-family:&quot;Calibri&quot;,sans-serif">PT As=
tra International Tbk</span></strong><br>
Semangat Astra Terpadu Untuk Indonesia<br>
<a href=3D"https://www.astra.co.id/">www.astra.co.id</a><o:p></o:p></p>
<p><span style=3D"font-size:10.0pt">The information transmitted is intended=
 only for the person or the entity to which it is addressed and may contain=
 confidential and/or privileged material. If you have received it by mistak=
e please notify the sender by return
 e-mail and delete this message including any of its attachments from your =
system. Any use, review, reliance or dissemination of this message in whole=
 or in part is strictly prohibited. Please note that e-mails are susceptibl=
e to change. The views expressed
 herein do not necessarily represent those of PT Astra International Tbk an=
d should not be construed as the views, offers or acceptances of PT Astra I=
nternational Tbk.</span><o:p></o:p></p>
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